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- All HBS Web
(706)
- People (2)
- News (107)
- Research (510)
- Events (1)
- Multimedia (1)
- Faculty Publications (137)
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- 14 Nov 2006
- First Look
First Look: November 14, 2006
offering a limited menu of options, which may drive customers away. Some companies have learned to deal with customer-introduced variability without damaging either their operating environments or customers' service experiences.... View Details
Keywords: Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
needs to accomplish to perform well. In particular, marketplaces work well when they provide thickness to the market, help it deal with the congestion that thickness can bring, and make it safe for participants to act effectively on their... View Details
Keywords: Martha Lagace
- 06 May 2008
- First Look
First Look: May 6, 2008
Apple's strategic moves under the leadership of CEOs Jobs, Sculley, Spindler, Amelio, and (again) Jobs; places those moves in the context of structural features of the evolving PC industry; and covers the iPod and iPhone businesses at... View Details
Keywords: Martha Lagace
- 30 Jun 2015
- First Look
First Look: June 30, 2015
a host of issues related to how contracts between financial intermediaries and their customers are structured and how risks are shared between them, as well as the consequences of (unexpected) deviations from the ex-ante optimal... View Details
Keywords: Carmen Nobel
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
change the world. The conversation, including five key insights from the P-TECH experience, has been edited for length and clarity. 1. Plan for change at scale Kanter: Just to develop the first P-TECH school, you had to deal with the K-12... View Details
Keywords: by Kristen Senz
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
precisely the benefits that will accrue to a retailer from adopting a new technology: This often leads to retailers being reluctant to invest in the new technology. But by structuring your investment as a "call option," if the... View Details
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Collis and Akiko Kanno “Tokio Marine, Japan's leading insurance company, has spent nearly two decades building a global footprint in different insurance businesses. As the company becomes majority non-domestic it has to make a choice of what organisation View Details
- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
evolution of digital imaging. With a number of different technologies and mindsets competing, you have many firms with very different perspectives trying to make sense of what this new technology is and how they should deal with it. What... View Details
- 11 Nov 2014
- First Look
First Look: November 11
entities. The strategy of a new evaluation system should adjust the structure of the original evaluation system with the idea of reform and require the development of the rule of law, including formulating relevant laws and the legal... View Details
Keywords: Sean Silverthorne
- 22 Sep 2003
- Research & Ideas
How Businesses Can Respond to AIDS
factors that inhibit trust formation and those are easier to identify—but the ones that work may be a bit harder," he said. A corporate structure containing relatively few layers of authority is also more conducive to trust formation... View Details
Keywords: by Martha Lagace
- 08 Oct 2013
- First Look
First Look: October 8
harder-even in the absence of repeated interactions or strategic career concerns. In a field experiment with 266 employees, we show that paying above-market wages, per se, does not have an effect on effort. However, structuring a portion... View Details
Keywords: Sean Silverthorne
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
element of structure and control during an uncertain time. The fact that many of the types of exercises mentioned were repetitive and contemplative in nature suggests that this may have been a quality the CEOs sought out, consciously or... View Details
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
the organizational structures and routines for accountability, collaboration, and initiative. External confidence: This is confidence that external stakeholders, based on their positive expectations produced by the previous three levels... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
in the jungle. "Social structures evolve, and the ability to manipulate those from the top is probably limited." For baseball, Baker looked for leaders in the bullpen and on the bench, someone from the infield and someone from... View Details
Keywords: by Rosabeth Moss Kanter
- 31 Jul 2012
- First Look
First Look: July 31
Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Publication:In Handbook of Conflict Management Research, edited by Neal M. Ashkansy, Oluremi B. Ayoko, and Karen Jehn. Edward Elgar Publishing, forthcoming Abstract We... View Details
Keywords: Carmen Nobel
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
b01/en/common/item_detail.jhtml?id=509012 Finland's S Group: Competing with a Cooperative Approach to Retail Harvard Business School Case 709-409 The case looks at the two dominant Finnish retailers: S Group and Kesko. S Group is a customer-owned cooperative, which has... View Details
Keywords: Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
lives and the very structure and power dynamics of industries can't be managed as "silos," tucked away in corporate, university, or government research labs, in incubators, or within venture capital-funded entrepreneurial... View Details
Keywords: Martha Lagace
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
through turbulence. In particular, she and her family emphasized maintaining strong capital equity structures to deal with currency volatility, seeking reliable local partners, and never forgetting long-term... View Details
- 10 Aug 2010
- First Look
First Look: August 10
article theorizes and tests empirically the conditions under which organizations' internal compliance structures are particularly likely to shape their compliance practices and outcomes. We argue that the institutionalization of these... View Details
Keywords: Martha Lagace