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  • All HBS Web  (2,566)
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  • All HBS Web  (2,566)
    • People  (2)
    • News  (491)
    • Research  (1,702)
    • Events  (3)
    • Multimedia  (9)
  • Faculty Publications  (945)
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  • 01 Dec 2020
  • News

Two Truths and a Lie About 5G

major developments: Ericsson opened its first 5G-enabled smart factory in the United States, Apple unveiled its first 5G-enabled phone, and carriers like AT&T and Verizon have been preparing their customers for major transition. So has... View Details
Keywords: Jen McFarland Flint
  • 17 Nov 2022
  • News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

reflect the nature of the threat demands. I am again in proud service to this country. Frank Yang (MBA 2006) Founder, President, CEO Liatris, Inc. The most intriguing aspect of the IRA for me, running a start-up developing greener and... View Details
  • 01 Sep 2011
  • News

Alumni Book Briefs

environment everyday practices. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld (MBA ’78) with Rob Markey (MBA ’90) (Harvard Business Review Press) Reichheld and Markey explain how practitioners have built Net... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Jun 2013
  • News

Five Bright Ideas

algorithms and data collected from the individual student (and from other students previously) to create, according to that student's needs and knowledge, a customized road map for arriving at the individual's educational objective.... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Mar 2023
  • News

The Exchange: Micro Management

match the cash flows of their business with their repayment obligations. If you are a tailor and you’re switching from sewing by hand to using a sewing machine, you have to learn how to use the machine and make sure your customers are... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 16 Sep 2015
  • News

Built for Speed

way it’s been for more than 100 years. Cars today, he says, are essentially produced the same way Ford made the Model T. “But what if we made cars differently?” Rogers gathers speed. What if we assumed that people didn’t care about steel? What if we assumed that View Details
Keywords: Dan Morrell; Machinery Manufacturing; Manufacturing
  • 01 Jan 2008
  • News

Meg Whitman, MBA 1979

she picked up customer expertise at P&G and later at Disney, where she ran the Consumer Products Division. As a VP at Bain & Company, she gained industry experience that she later applied as head of the Children’s Group at Stride Rite and... View Details
  • 01 Dec 2020
  • News

New News

going through the process of pricing discovery over time and optimizing for the best LTV to CAC [customer lifetime value to customer acquisition cost] ratio, which brings you to questions of scale. As of yesterday, we have over 8,000... View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 15 Jan 2020
  • News

The Business of Access

the nonprofits and social services organizations whose staffs had the skills to help, and plotted a different way to give back. “My thinking was, if I were to help people here in California,” she recalls, “that would pay it forward for... View Details
Keywords: Maureen Harmon
  • 09 Mar 2023
  • News

Four Alumni Clubs Mark Milestone Year

challenging the ways the club itself can evolve to provide the best services and opportunities to its members in a rapidly changing world. Gautam Ramchandani (MBA 1977) Gautam Ramchandani (MBA 1977) "In this, our one hundredth year, we've... View Details
Keywords: Margie Kelley
  • 01 Mar 2010
  • News

Sole Mates

FDA to work 1 million acres of forest, a concession worth hundreds of millions of dollars. Every word of the company’s forty-page proposal was plagiarized from a U.S. Forest Service report on woodlands 7,000 miles away. And even though I... View Details
Keywords: Garry Emmons; Forestry and Logging; Agriculture; Monetary Authorities-Central Bank; Finance; Administration of Environmental Quality Programs; Government
  • 01 Mar 2003
  • News

Books

Connecting the Dots by Cathleen Benko and F. Warren McFarlan Selling China by Yasheng Huang What Customers Think by Gerald Zaltman Connecting the Dots by Cathleen Benko and F. Warren McFarlan (Harvard Business School Press) A recent study... View Details
Keywords: Deborah Blagg; Publishing Industries (except Internet); Information
  • 01 Sep 2010
  • News

Letters to the Editor

article in a business journal that gives as strong, comprehensive, and accurate a depiction of corrupt business practices as “Show Me the Money.” My own career was mostly in the Foreign Service when I had occasion to see and lament most... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 01 Apr 2000
  • News

A Place in the Sun

planet." "There are certain images that come up with five-star service that I just don't like: telephones, swimming pools, valet service," Evanson says from his 500-acre island. "It's a way of differentiating our product, which is... View Details
Keywords: Julia Hanna and Garry Emmons
  • 01 Oct 1999
  • News

New Chairman Updates Development in MBA Program

provide more efficient and customized services. What are some of the changes in the Admissions area? This year we are putting more resources into marketing - both to the world in general and, in particular, to underrepresented groups that... View Details
  • 01 Jun 2006
  • News

Faculty Research Online

video games are all examples of multisided markets, where firms need to get two or more distinct groups of customers on the same platform or place. Assistant Professor Andrei Hagiu discusses this new field of business research and why it... View Details
Keywords: Educational Services; Educational Services
  • 23 Sep 2021
  • News

Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies

then finally seeing the outcomes. “Measuring the impact of our actions on the environment, employees, and customers is becoming increasingly important,” Serafeim says. ”With impact-weighted accounts, we have the opportunity to redefine... View Details
Keywords: Margie Kelley
  • 01 Mar 2008
  • News

Reimagining China and India

of China and India, not just financial markets and industry structure? Entrepreneurship in India and China is not just about taking companies public. It is also about finding ways around all manner of constraints, many of which originate in social View Details
Keywords: Roger Thompson; Educational Services; Educational Services; Educational Services; Educational Services
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford University Press The direct-to-consumer business model has transformed how people seek out goods and View Details
  • 01 Jun 2010
  • News

NFLers Tackle HBS

More than 35 active players from a number of National Football League teams, including the Baltimore Ravens, New York Jets, and Minnesota Vikings, spent a week at HBS in February in a custom Executive Education program. Now in its sixth... View Details
Keywords: fashion; Personal Services; Personal Services; Personal Services; Personal Services
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