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  • All HBS Web  (4,021)
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  • All HBS Web  (4,021)
    • People  (1)
    • News  (576)
    • Research  (2,808)
    • Events  (7)
    • Multimedia  (5)
  • Faculty Publications  (1,740)
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  • 25 Aug 2022
  • News

Labs Enable Large-scale Research

Serafeim, Charles M. Williams Professor of Business Administration Michael Toffel, Senator John Heinz Professor of Environmental Management Peter Tufano, Baker Foundation Professor Crypto, Fintech, and Web3 Lab How will crypto shape the... View Details
  • 01 Mar 2005
  • News

Answering the Call

things,” Benihana ads promised). Illustration by PJ Loughran After reading in a trade publication about Benihana’s innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 1999
  • News

Q & A: Confronting New Technologies: When Doing Right Is Wrong

technologies seldom make sense to managers, given their corporate perspective. There are two reasons for this. First, customers exert tremendous influence over managers' decisions and the directions they pursue. Since View Details
  • 01 Jun 2013
  • News

Five Bright Ideas

European Computer Driving License, a basic requirement for any IT job in Europe, which otherwise can cost as much as $500 per course.) English language, computer skills, and business management curricula are especially popular. Explains... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

Given success of this magnitude, why aren’t for-profit managed charter schools like Sabis in high demand? The authors rebut the charge that for-profits running charter schools are in it for the money, not the kids, and they explore the... View Details
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

every field of business endeavor. Their impact has been significant and broad-based: according to research by Associate Professor Amarnath V. Bhidé, more than one-third of HBS alumni currently manage their own firms twenty years after... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Dec 2014
  • News

Faculty Q&A: The New Brand Manager: You

hope is that we can truly realize the promise of customer relationship management. We’ve been talking about customer relationship management since the 1990s. But it has not,... View Details
Keywords: April White
  • 01 Jun 2003
  • News

Student Conferences, at a Glance

Cash, Jr. Professional Achievement Award: Raymond J. McGuire (MBA 1983/JD 1984), managing director, Mergers & Acquisitions Group, Morgan Stanley This year’s conference — named for one of the School’s first African-American alumni —... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

knowledge of how to get the product out there. Distributing refrigerated products is not an easy business. People could probably come pretty close to copying our re-cipes, but to actually do the marketing and distribution, manage shelf... View Details
Keywords: Deborah Blagg
  • 01 Sep 2008
  • News

The Levitt Brand

Globalization of Markets” (1983). With nearly 900,000 reprints sold to date, “Marketing Myopia” posed a question that reverberates nearly fifty years later: “What business are you really in?” “An industry begins with the customer and his... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2020
  • News

Meal Plan

Holdings, a $300 million fund with investments in several restaurant concepts including Tatte Bakery, CAVA, Life Alive, BJ’s Restaurants and Clover Food Labs. Christian, can you walk me through how the management team at Inspire Brands... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Hospitality; Food and Beverage Stores; Retail Trade
  • 01 Sep 2014
  • News

All For One

The first thing Linda Hill noticed when she walked into Pixar Animation Studios was the energy. Pixar’s cavernous office in Emeryville, California, is totally open and organized around a huge central atrium, allowing a diverse group of artists, animators, computer... View Details
Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 14 Mar 2019
  • News

The Merchant of Osaka

inventory problems and dire financial crises—and whatever the symptom, the root cause was usually that the company had lost touch with its customers. “It’s one of the main reasons the country continues to fall behind,” she says. Her job was to go in, determine what the... View Details
Keywords: Health, Social Assistance
  • 01 Dec 2022
  • News

Ink: Comfort in Discomfort

creativity and flexibility, sparking innovation. The book is based on 25 years of research. (Smith began hers at HBS and is now a professor of management at the University of Delaware’s Lerner College of Business and Economics; Lewis is a... View Details
  • 01 Sep 2003
  • News

Globalization Revisited

argued that advances in communications technology were increasingly inspiring consumers around the world to want the same things. Therefore, he declared, international companies should cease to act as “multinationals” that customized... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

business. These essential insights for enduring and optimizing the middle miles will outfit managers to find their way through the messy middle of any bold project or new venture. Denial: How Refusing to Face the Facts about Our Autism... View Details
  • 01 Jun 2011
  • News

The Best-Laid Plans

Finale’s original lead investors acquired a majority ownership in the business, folding it into a Rhode Island–based holding company where Conforti now serves as managing partner of the restaurant group. “When I started Finale, I... View Details
Keywords: Julia Hanna; contests; Health, Social Assistance; Architectural, Engineering, and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 1996
  • News

An Entrepreneurial Journey

ventures they began, from the 1950s through the 1970s. Of those, take one area for closer inspection in search of the HBS imprint - broadcast and cable television. In the mid-1950s, Thomas S. Murphy (MBA '49) found himself managing an... View Details
  • 01 Dec 2020
  • News

Two Truths and a Lie About 5G

major developments: Ericsson opened its first 5G-enabled smart factory in the United States, Apple unveiled its first 5G-enabled phone, and carriers like AT&T and Verizon have been preparing their customers for major transition. So has... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 1997
  • News

A Better Way to Go on Strike

teach the other side a lesson? Indeed, the American pilots could impose endless costs on the airline by simply refusing agreement and management could do the same to the pilots. Yet while the impasse continues, the fund would grow, making... View Details
Keywords: David Lax and Professor James K. Sebenius
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