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- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
policies that amount to a “fragmented insurance system” that leaves 10 percent of the population uninsured, according to research by Harvard Business School Professor Amitabh Chandra. “The United States spends substantially more on health care than most developed... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
regulations on buybacks as some propose, I’m in favor of boards being much more active in evaluating buybacks, limiting accelerated share buybacks, and changing the accounting treatment of buybacks so that managers are not tempted by... View Details
Keywords: by Dina Gerdeman
- 23 Nov 2021
- Research & Ideas
The Vinyl Renaissance: Take Those Old Records Off the Shelf
cardboard shortage. We had to wait eight weeks for cardboard boxes that normally get here in two weeks’ time. The cost of plastic has also gone up about 30 percent year over year, largely because of the freight surcharges. That plastic... View Details
- July 2024 (Revised October 2024)
- Case
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Shih, Willy. "Knowledge Transfer: Toyota, NUMMI, and GM." Harvard Business School Case 625-003, July 2024. (Revised October 2024.)
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
sector. Break Your Addiction to Service Heroes It's possible for organizations to reduce costs while dramatically enhancing customer service. The key? Don't try to be good at everything. Research Papers Mitigating the Negative Effects of... View Details
- 24 Feb 2015
- First Look
First Look: February 24
engaging in dishonest behavior allows further dishonest behavior in a subsequent task (Experiment 5). Download working paper: http://ssrn.com/abstract=2563196 Measurement Errors of Expected-Return Proxies and the Implied Cost of Capital... View Details
Keywords: Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
learning; when staff believe that support for learning-oriented culture, practices, and leadership is low, they may be less willing or able to share ideas. Purpose: We examined how staff perception of organizational support for learning... View Details
Keywords: Dina Gerdeman
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
quickly to world events The upshot, Cavallo says, is that retail prices have become less insulated from economic shocks, like changes in fuel costs or exchange rates, as retailers capture changing costs more... View Details
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
share research on the intersection of race and capitalism—specifically, on race and technology since we live in the age of the digital transition and race is inherently embedded in algorithms and code simply because of who created the... View Details
Keywords: by Barbara DeLollis
- 08 Jul 2019
- Research & Ideas
Are Paywalls Saving Newspapers?
used firm size as a proxy for reputation and utilized uniqueness and political slant indices to account for other company characteristics. The study did not take into account costs or any discounts or marketing efforts targeting new... View Details
- 15 Nov 2011
- First Look
First Look: November 15
with whom we can examine our beliefs and share our lives. For the past thirty-five years, Bill George and Doug Baker have found the answer in True North Groups—small groups that gather regularly to explore members' greatest challenges.... View Details
Keywords: Sean Silverthorne
- 18 Apr 2018
- First Look
First Look at New Research and Ideas, April 18, 2018
labels (vs. text warning labels, calorie labels, and no labels), provided insight into psychological mechanisms driving effectiveness, and assessed consumer sentiment. Study 1 indicated that graphic warning labels reduced the share of... View Details
Keywords: Sean Silverthorne
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
“If I increase your bargaining power over the share of household income you benefit from, I strengthen your position in the household,” she explains. “And, because you’re now in a position to assert your preferences more, traditional... View Details
Keywords: by Julia Hanna
- 10 Jan 2022
- Research & Ideas
How to Get Companies to Make Investments That Benefit Everyone
behavior. In fact, the code responsible for creating many consumer electronics is widely available and is often used as a springboard for developers to further innovate, sharing ideas and crafting new products for all to use. Everyone... View Details
Keywords: by Lane Lambert
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
High-skilled immigrants represent an increasing share of the U.S. workforce, particularly in science and engineering fields. These immigrants affect economic growth, patterns of trade, education choices, and the earnings of workers with... View Details
Keywords: Dina Gerdeman
- 26 Feb 2013
- First Look
First Look: Feb. 26
Abstract Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other policies to change relative prices can provide a countervailing force by subsidizing exports. But they increase the costs of imports, hurting both domestic consumption and export-oriented industries with high import content. More... View Details
Keywords: by Christian Ketels
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
and later shared a trailer with Armstrong in order to facilitate advanced doping techniques to boost their red blood cell counts for increased oxygen capacity during the Tour de France. In his 60 Minutes interview, Hamilton rightly... View Details
- 09 Aug 2016
- First Look
August 9, 2016
economic activity? This paper exploits the federal preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity in the market View Details
Keywords: Sean Silverthorne
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
Case 118-053 Kaiser Permanente Colorado: Primary Care Plus A gerontologist in Kaiser Permanente’s Colorado region is concerned with the high and growing cost of treating the elderly population. She introduces a new care model, Primary... View Details
Keywords: Dina Gerdeman