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  • December 2009 (Revised January 2024)
  • Case

A Letter from Prison

By: Eugene Soltes
Stephen Richards, the former global head of sales at Computer Associates, Inc. (CA), is serving a seven-year prison sentence for financial fraud. In the case, Richards responds to a number of questions about managerial responsibility and the manipulation of financial... View Details
Keywords: Accounting; Crime and Corruption; Ethics; Corporate Accountability; Managerial Roles
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  • April 2012
  • Article

Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

By: Jonathan R. Clark and Robert S. Huckman
The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development... View Details
Keywords: Performance Capacity; Operations; Advertising; Production; Corporate Strategy; Relationships; Medical Specialties; Complexity; Risk and Uncertainty; Experience and Expertise; Diversification; Quality; Health Industry
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  • April 2018
  • Article

Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios

By: Bhavya Mohan, Tobias Schlager, Rohit Deshpandé and Michael I. Norton
We document a novel driver of consumer behavior: pay ratio disclosure. Swiss corporation performance data gathered during a legally mandated pay ratio referendum reveals that salient high pay ratios are associated with decreased firm sales (Pilot Study). An... View Details
Keywords: Pay Ratio; Wage Fairness; Purchase Intention; Customers; Wages; Fairness; Consumer Behavior
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  • 26 May 2011
  • News

Good companies need more than words

  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

The turn of the 21st century has been laden with high-profile corporate scandals, prompting widespread concern about the standards of conduct followed by big business. Intrigued by the complexity of managing View Details
Keywords: by Carmen Nobel

    Trevor Fetter

    Trevor Fetter is a Senior Lecturer and the Henry B. Arthur Fellow on the faculty of Harvard Business School. He teaches two MBA required courses: Leadership and Corporate Accountability, and Financial Reporting and Control. At HBS he has also taught a Short... View Details

    • July 2014
    • Case

    Paramount Equipment, Inc.

    By: Carliss Y. Baldwin and Wei Wang
    Paramount Equipment, Inc., based in Fort Wayne, Indiana, is a large manufacturer of cranes and compact construction equipment, aerial work platforms, and food service equipment. Founded in 1987, Paramount now had manufacturing operations in 24 countries. However, it... View Details
    Related
    • 2009
    • Working Paper

    Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

    By: Jonathan R. Clark and Robert S. Huckman
    The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Performance Capacity; Diversification; Health Industry
    Related
    • June 2006
    • Case

    Matthew B. Hunter

    By: John A. Davis and Deepak Malhotra
    Matthew Hunter, CEO of a second-generation family business, must manage the performance of a key manager in his company. Looks at the impact of family relationships on performance management. View Details
    Keywords: Family Business; Performance Evaluation; Crisis Management; Business or Company Management; Conflict Management; Corporate Governance; Family and Family Relationships; Partners and Partnerships; Negotiation Process
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      Andy Zelleke

      Andy Zelleke is the MBA Class of 1962 Senior Lecturer of Business Administration. A member of the General Management unit, he is the Faculty Chair of HBS’ Middle East & North Africa Research Center.

      Since Spring 2021, Dr. Zelleke has taught “Unpacking... View Details

      Keywords: federal government; professional services; defense; financial services
      • December 2018 (Revised August 2022)
      • Teaching Note

      Revenue Recognition at HBP

      By: Siko Sikochi and Paul Healy
      In early 2014, Corporate Learning, one of three business units at Harvard Business Publishing (HBP), was in the process of revamping its flagship product, Harvard Manage-Mentor (HMM) from version 11.0 (HMM11) to version 12.0 (HMM12). The revamped software would be... View Details
      Keywords: Accrual Accounting; Budgets and Budgeting; Revenue Recognition; Financial Reporting; Publishing Industry; Education Industry; United States
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      • 14 Oct 2010
      • Working Paper Summaries

      Reversing the Queue: Performance, Legitimacy, and Minority Hiring

      Keywords: by Andrew Hill & David Thomas; Sports
      • 2012
      • Working Paper

      Reaching for Yield in the Bond Market

      By: Bo Becker and Victoria Ivashina
      Reaching-for-yield—the propensity to buy riskier assets in order to achieve higher yields—is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for... View Details
      Keywords: Fixed Income; Reaching For Yield; Financial Intermediation; Insurance Companies; Insurance; Bonds; Assets; Risk Management; Investment Return; Investment Portfolio; Insurance Industry
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      • April 2000 (Revised November 2000)
      • Case

      Computer Power Group: Designing Brand Architecture

      Computer Power Group (CPG), an Australian-based consulting, education, and staffing placement firm in the IT industry, is contemplating a brand architecture capable of structuring its eight branded business units. CEO Peter James is particularly curious about whether a... View Details
      Keywords: Brands and Branding; Employment Industry; Education Industry; Consulting Industry; Australia
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        Michael Beer

        MICHAEL BEER

        Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

        • November 2005
        • Case

        Playgrounds and Performance: Results Management at KaBOOM! (A)

        By: Herman B. Leonard, Marc J. Epstein and Laura Winig
        KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
        Keywords: Governing and Advisory Boards; Growth and Development Strategy; Social Enterprise; Performance Evaluation; Management Systems; Design; Construction Industry
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        • 04 Nov 2013
        • Research & Ideas

        The Real Cost of Bribery

        analyze the negative effects of bribery on corporate performance. The results of his study, detailed in the paper Firm Competitiveness and Detection of Bribery, surprised him. As it turns out, the biggest problem with View Details
        Keywords: by Carmen Nobel
        • 16 Oct 2019
        • News

        Where ESG Fails

        • 04 May 2012
        • Working Paper Summaries

        No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events

        Keywords: by Jiao Luo, Stephan Meier & Felix Oberholzer-Gee
        • 19 Sep 2012
        • Research & Ideas

        Book Excerpt: “The Architecture of Innovation”

        The key to managing innovation starts, and probably ends, with incentives. In his new book, The Architecture of Innovation: The Economics of Creative Organizations, Harvard Business School Professor Josh Lerner puts it this way: "After too many board meetings in... View Details
        Keywords: by Josh Lerner; Financial Services