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  • All HBS Web  (943)
    • News  (148)
    • Research  (686)
    • Events  (2)
  • Faculty Publications  (128)

Show Results For

  • All HBS Web  (943)
    • News  (148)
    • Research  (686)
    • Events  (2)
  • Faculty Publications  (128)
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  • 01 Mar 2011
  • First Look

First Look: March 1

chief supply-chain management officer, chief human resources officer, and CEO. It offers a road map for ambitious managers who want to know which skills they should focus on developing in order to rise up the chain of command. Read the... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

Human Decision Processes Seeker Beware: The Interpersonal Costs of Ignoring Advice By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research has focused on understanding when... View Details
Keywords: Dina Gerdeman
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

The 3 Imperatives for Becoming a Great Leader, Harvard Business School professor Linda A. Hill and former executive Kent Lineback discuss the steps to take and the roadblocks to avoid in order to meet that challenge. Is Groupon Good for... View Details
Keywords: by Staff
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

and Bradley as subordinates. To the consternation of Patton and Bradley, Eisenhower first sought to placate Montgomery but finally confronted him when Montgomery failed to follow orders to play his part in the battle plans. An aide to... View Details
Keywords: by Martha Lagace
  • 21 Jul 2009
  • First Look

First Look: July 21

the paper: http://www.hbs.edu/research/pdf/10-002.pdf Culture Clash: The Costs and Benefits of Homogeneity Author:Eric Van den Steen Abstract This paper develops an economic theory of the costs and benefits... View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 08 Nov 2016
  • First Look

November 8, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51879 Structural GARCH: The Volatility-Leverage Connection By: Engle, Robert F., and Emil N. Siriwardane Abstract—During the financial crisis, financial firm leverage and volatility both rose dramatically. Consequently,... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

the fields we have worked in, this is the field where the notion that quality is free is the most powerful. One of the central themes of our book is that the way to drive down costs in healthcare is to drive up quality. That is the... View Details
Keywords: by Roger Thompson; Health
  • 05 Nov 2013
  • First Look

First Look: November 5

provided to customers as a consequence of reduced marginal costs for a task. We find that an increase in physicians' capacity for ordering ultrasounds (U/S) resulted in an 11.5 percentage point increase in... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2009
  • First Look

First Look: June 16

invested in the rural areas based on the company's participation in the government-mandated "Connect Every Village" project, China Mobile took advantage of this foundation and created new products and value-added services in View Details
Keywords: Martha Lagace
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

this policy be designed not just to meet Utilitarian goals but also to align with the principle of Equal Sacrifice. The principle of Equal Sacrifice declares that the goal of tax policy is to share the costs of funding public goods evenly... View Details
Keywords: by Martha Lagace; Legal Services
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

develop this perceptions framework is of a single stage stochastic inventory system with periodic review, constant leadtimes, infinite supply, full backlogging, linear holding and penalty costs and no View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • First Look

December 15, 2015

(Frank) Li, and Dylan B. Minor Abstract—We link the corporate governance literature in financial economics to the agency cost perspective of corporate social responsibility (CSR) to derive theoretical predictions about the relationship... View Details
Keywords: Carmen Nobel
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

GMBuyPower.com, which enables customers to order cars online. The second is the development of its OnStar technology, which, according to the company's 1999 annual report, will enable the first "Web car." 72 The third change is... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 23 Dec 2014
  • First Look

First Look: December 23

cost of leisure is lower. We interpret these results as evidence of differences in preferences for leisure across CEOs rather than optimal responses to organizational differences correlated with ownership. Differences in labor supply are... View Details
Keywords: Carmen Nobel
  • 28 May 2008
  • First Look

First Look: May 28, 2008

Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details
Keywords: Martha Lagace
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

has been interested in this age-old question since graduate school. In order to answer it, he looked around for some kind of hard data that would allow him to make an apples-to-apples comparison of which form was better—and under what... View Details
Keywords: by Michael Blanding; Energy; Utilities
  • 13 Mar 2012
  • First Look

First Look: March 13

census. We document a shift to smaller shops following a 1996 regulatory change that increased the costs of opening large stores. Our analysis suggests that total factor productivity (TFP) of multi-store retail chains fell after the... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

real and sustainable; to decide how low a company must bid in order to win a competitive contract from a rival; to identify opportunities for internal cost reduction; to estimate, in the context of an... View Details
Keywords: Martha Lagace
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

Molded) grommet, was supported heavily by the product development group because it was simpler to design and improved the leak seat. Process development was against using it because it cost more, complicated the manufacturing process, and... View Details
Keywords: Martha Lagace
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