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- Faculty Publications (128)
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- All HBS Web (924)
- Faculty Publications (128)
- Portrait Project
Josh Solera
the take-out order into the computer system. Twenty minutes later, my take-out orderer arrived – an elderly gentleman. His food was being finished, so we got to talking; he wanted to know about my life, what... View Details
- 23 Feb 2016
- First Look
February 23, 2016
a two-sided, many-to-one matching with contracts model in which agents with unit demand match to branches that may have multiple slots available to accept contracts. Each slot has its own linear priority order over contracts; a branch... View Details
Keywords: Sean Silverthorne
- 17 Jul 2007
- First Look
First Look: July 17, 2007
film rental and return patterns of a sample of online DVD rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse View Details
Keywords: Martha Lagace
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
Sudok1 In order to investigate the question, Luo and Galasso set up a two-stage model. The first looked at whether and how much an innovator would invest in R&D for a new product, anticipating doctors’ adoption decisions; the second... View Details
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and what didn't. Using his case... View Details
Keywords: by Sara Grant
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details
- 05 Jul 2017
- Research & Ideas
Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?
information about large stock trades to their best, most lucrative clients. When a savvy activist investor submits a trading order through a brokerage firm, for example, the brokers will exploit this information by telling their favorite... View Details
- 01 Mar 2012
- News
Balanced Scorecard and Beer Game Go High-Tech
for example, competing on low lifetime cost — and then try to fund the right mix of corporate initiatives to implement that strategy. They also design a Balanced Scorecard for their firm. In successive rounds of play, the data on each... View Details
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
we have found seven surprises to be the most common. [Editor's note: The following passage describes Surprise Two: "Giving Orders is Very Costly." For a complete list of the seven surprises, see sidebar. The authors gleaned... View Details
- 01 Jun 1999
- News
Short Takes
companies, turnaround companies, and low-performing companies. But in order to focus on how compensation decisions are made, he garnered most of his data from interviews with the compensation committee chairs from fifty of the sample's... View Details
Keywords: Judith A. Ross
- 01 Mar 2004
- News
Drug Imports a Hot Topic at Alumni Health-Care Conference
between the high cost of developing prescription drugs and patient demand for lower prices. Speaking on “The Politics of Innovation,” McClellan acknowledged that many patients have resorted to buying drugs outside the FDA’s regulatory... View Details
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
- 18 Feb 2009
- First Look
First Look: February 18, 2009
useful and saleable by-product. The term "by-product synergy" (BPS) has been coined to describe this practice. By converting waste into by-product, the firm not only reduces its waste disposal cost and potentially increases... View Details
Keywords: Martha Lagace
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
A new space race—one fueled more by commercial conquest than intergalactic domination—is charting solutions to pressing problems in national security, climate change, and communication. With costs poised to drop and innovation on the... View Details
- 15 Jan 2008
- First Look
First Look: January 15, 2008
http://www.hbs.edu/research/pdf/08-045.pdf I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do... View Details
Keywords: Martha Lagace
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
GMBuyPower.com, which enables customers to order cars online. The second is the development of its OnStar technology, which, according to the company's 1999 annual report, will enable the first "Web car." 72 The third change is... View Details
- Web
Past Projects | Social Enterprise | Harvard Business School
meaningful, intellectual contribution to the larger conversation about the role and impact of the arts in society. My final deliverable was a white paper that examined the shifting landscape for funding in the arts. In order to determine... View Details
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
underlying economics of the organization," he said. In order to get a handle on how money is spent, he recommends that companies do a series of basic cost allocation exercises. One helpful exercise is for... View Details
Keywords: by Manda Salls
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
has been interested in this age-old question since graduate school. In order to answer it, he looked around for some kind of hard data that would allow him to make an apples-to-apples comparison of which form was better—and under what... View Details
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
market focus is needed to begin the process in order to know what technological attributes to target in the development, and how to resolve the many trade-offs that arise in the course of development, e.g. View Details