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Show Results For
- All HBS Web
(1,549)
- People (6)
- News (425)
- Research (880)
- Events (2)
- Multimedia (3)
- Faculty Publications (212)
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
to improve them. “As performance pressure mounts, teams are considerably more likely to follow general experts.” "Performance pressure emerges when people are working on a high-visibility project and when others are really counting on... View Details
Keywords: by Sarah Jane Gilbert
- 17 Mar 2021
- Blog Post
The Art of Perseverance and Resilience: Reapplying to HBS
persevere and continue to grow and improve are often the ones who have what it takes to succeed. My path to HBS – including my two rejections – allowed me to experience failure, grow to overcome this... View Details
- 21 Mar 2019
- HBS Case
The Ferrari Way
and rewards longtime loyal customers with first chance to buy limited edition cars. On the surface, that scarcity-generates-demand model seems destined to clash with becoming a public company. Ferrari decided to go public, in part, to View Details
- 15 May 2012
- First Look
First Look: May 15
Case 512-036 In November 2011, just days before the holiday shopping rush, the senior leadership team of The Home Depot, Inc. (Home Depot), the world's largest home improvement chain, discussed how best to navigate the new interconnected... View Details
Keywords: Carmen Nobel
- Web
Social Enterprise - Faculty & Research
level. Salikova planned to oversee the opening of four new schools across the country over the next 5–10 years, along with expanding access to online programs. IQanat also began partnering with universities to track the long-term outcomes of its graduates, aiming to... View Details
- Web
Business for Social Impact | Social Enterprise | Harvard Business School
the publication of a book, the development of an MBA elective course on Business at the Base of the Pyramid, and the creation of an executive education program for leaders in the microfinance industry. Today, SEI continues to examine the... View Details
- 23 Oct 2007
- First Look
First Look: October 23, 2007
accountability at the project and policy levels, particularly through the establishment and enforcement of social and environmental safeguards and complaint and response mechanisms. But they have been much less successful in changing staff incentives for accountability... View Details
Keywords: Sean Silverthorne
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
suggestions for how to improve them. Typical of these were Thad Juszczak's recommendation that "The process of performance feedback should be continuous." Continuous feedback is an antidote to Hany... View Details
Keywords: by Jim Heskett
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
responded to these brewing forces with an improved encryption system that put privacy in the hands of the consumer. The company no longer possessed a master key to devices that government officials could request. Instead, when a user... View Details
Keywords: by Avery Forman
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
it, he bemoaned decisions (for which he accepted responsibility) that improved efficiency and increased economies of scale but robbed stores of some of their essential magic, such as the smell of roasting coffee and the sights and sounds... View Details
- 21 Dec 2010
- First Look
First Look: December 21
an outsourcing firm complete radiological reads for hospital customers. We find that customer-, domain-, and technology-specific experience—as compared to other experience-leads to improved productivity. We discuss the implications of our... View Details
- 10 May 2011
- First Look
First Look: May 10
information environment relating to IFRS adoption that is more likely to reflect changes in comparability versus information quality. If IFRS adoption improves financial statement comparability across firms, we predict this should reduce... View Details
Keywords: Sean Silverthorne
- 24 Sep 2013
- First Look
First Look: September 24
invest in platform quality in open-source and proprietary two-sided platforms. Open platforms have open access, and developers invest to improve the platform. Proprietary platforms have closed access, and investment is done by the... View Details
Keywords: Sean Silverthorne
- Program
Public Education Leadership Project
Summary Improved student performance depends on strong leadership, a culture of collaboration, and a dedication to accountability across a school district. This program helps leaders from U.S.-based urban school systems apply proven... View Details
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
easy. Small firms operate informally. Continuing an informal approach to management strains performance as a firm grows. Costs begin to increase and errors in operations and service delivery begin to cumulate. Formal systems and processes... View Details
Keywords: by Ashish Nanda
- 05 Apr 2016
- First Look
April 5, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=49445 Performance Feedback in Competitive Product Development By: Gross, Daniel P. Abstract—Performance feedback is ubiquitous in competitive settings where new products are developed. This paper introduces a fundamental... View Details
Keywords: Sean Silverthlorne
- 21 Sep 2016
- HBS Seminar
Catherine Tucker, MIT Sloan School of Management
- 01 Mar 2024
- News
Vital Signs
even pharmacists are being asked to take on more initial assessments for minor illnesses in some settings. “Innovation will continue to be a really powerful way to help improve health care systems globally... View Details
- 01 Jun 2023
- News
Curb Appeal
trash collection to snow removal. If the forecast is correct, DSNY will have to clear 5 to 6 inches from 6,500 miles of city streets—a task that involves fitting plows to 2,000 garbage trucks and salt spreaders while continuing to collect... View Details
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
industrial production (Alfaro and Chen, 2014). Using a unique worldwide plant-level dataset that reports detailed location, ownership, and operation information for plants in over 100 countries, we construct a spatially continuous index... View Details
Keywords: Sean Silverthorne