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- All HBS Web (695)
- Faculty Publications (618)
Show Results For
- All HBS Web (695)
- Faculty Publications (618)
- Article
Corporate Culture and Analyst Catering
By: Joseph Pacelli
This study examines the relation between financial institutions’ corporate culture and the quality of analysts’ research services. Using data collected from the Financial Industry Regulatory Authority, I measure the weakness of financial institutions’ corporate culture... View Details
Keywords: Analysts; Corporate Culture; Global Settlement; Financial Institutions; Organizational Culture; Conflict of Interests; Performance; Quality
Pacelli, Joseph. "Corporate Culture and Analyst Catering." Journal of Accounting & Economics 67, no. 1 (February 2019): 120–143.
- January 1998
- Case
Jeffrey Smith
Jeffrey Smith and David Johnson have apparently irreconcilable differences over their firm's strategy, which have led Jeffrey to conclude that he must fire David. Focuses on whether Jeffrey has used his influence in such a way as to avoid conflict. If he has no other... View Details
Ibarra, Herminia M., and Jennifer Suesse. "Jeffrey Smith." Harvard Business School Case 498-043, January 1998.
- June 1994 (Revised March 1995)
- Case
Kurt Landgraf and Du Pont Merck Pharmaceutical Co. (A)
Kurt Landgraf, newly named CEO of Du Pont Merck Pharmaceutical Co., addresses complaints of discrimination from African-American scientists in R&D during significant downsizing and dramatic changes within the pharmaceutical industry. View Details
Keywords: Prejudice and Bias; Race Characteristics; Gender Characteristics; Diversity Characteristics; Conflict and Resolution; Pharmaceutical Industry
Gentile, Mary C., and Sarah Gant. "Kurt Landgraf and Du Pont Merck Pharmaceutical Co. (A)." Harvard Business School Case 394-202, June 1994. (Revised March 1995.)
- August 1978 (Revised April 1987)
- Supplement
Assistant Professor Graham and Ms. Macomber (C)
By: C. Roland Christensen
Supplements the (A) case. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
Christensen, C. Roland. "Assistant Professor Graham and Ms. Macomber (C)." Harvard Business School Supplement 379-022, August 1978. (Revised April 1987.)
- July 2008 (Revised June 2012)
- Case
Corruption in Germany
By: Rawi E. Abdelal, Rafael Di Tella and Jonathan Schlefer
Why do managers become corrupt? Does corruption ever pay? When do friendly relations cross into bribery? How can CEOs manage and prevent outbreaks of corruption? These and other questions are raised by three short case studies of corruption in Germany: at the global... View Details
Abdelal, Rawi E., Rafael Di Tella, and Jonathan Schlefer. "Corruption in Germany." Harvard Business School Case 709-006, July 2008. (Revised June 2012.)
- May 2001 (Revised December 2002)
- Exercise
Alphexo Corporation: Confidential Negotiation Information
A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have made some progress on several issues but have reached an impasse. Division heads will now attempt to reach a... View Details
Keywords: Negotiation Types; Joint Ventures; Conflict Management; Information Technology; Information Technology Industry
Sebenius, James K. "Alphexo Corporation: Confidential Negotiation Information." Harvard Business School Exercise 801-418, May 2001. (Revised December 2002.)
- April 1996 (Revised November 1997)
- Case
Background and Agreements on Foreign Direct Investment
By: Louis T. Wells Jr. and Courtenay Sprague
A brief history of foreign direct investment (FDI) is explored, emphasizing conflicts, developments in the legal framework governing FDI, and international agreements and nonbinding principles formulated to resolve disputes brought in by FDI. Propositions provide a... View Details
Wells, Louis T., Jr., and Courtenay Sprague. "Background and Agreements on Foreign Direct Investment." Harvard Business School Case 796-148, April 1996. (Revised November 1997.)
- March 1997 (Revised March 1998)
- Case
Help the World See: Self-Sustaining Eye Care in Belize
In 1992, Help the World See (HTWS), a U.S. nonprofit organization dedicated to improving eye care in developing countries, established permanent, self-sustaining eye care clinics in Belize in conjunction with the Belize Council for the Visually Impaired (BCVI). The... View Details
Keywords: Conflict of Interests; Nonprofit Organizations; Health Care and Treatment; Health Industry; Belize
Dees, J. Gregory, Jaan Elias, and Jeffrey Orenstein. "Help the World See: Self-Sustaining Eye Care in Belize." Harvard Business School Case 897-142, March 1997. (Revised March 1998.)
- January 1991 (Revised January 1992)
- Supplement
IBM-Fujitsu Settlement
Describes the decision by the arbitrators chosen to resolve the intellectual property dispute between IBM and Fujitsu. View Details
Badaracco, Joseph L., Jr. "IBM-Fujitsu Settlement." Harvard Business School Supplement 391-149, January 1991. (Revised January 1992.)
- 13 Oct 2010
- First Look
First Look: October 13, 2010
contractual detail affects the type of dispute resolution approach that is adopted when conflict arises, and that different approaches are associated with different costs for resolving the dispute. We also... View Details
Keywords: Sean Silverthorne
- December 2000 (Revised November 2001)
- Case
Adobe Systems Incorporated
Examines Adobe's battle with Microsoft to establish de facto standards in the emerging eBook space. View Details
Keywords: Conflict and Resolution; Product Design; Technology; Information Technology Industry; United States
Tripsas, Mary. "Adobe Systems Incorporated." Harvard Business School Case 801-199, December 2000. (Revised November 2001.)
- November 2007
- Supplement
Differences at Work: Ben (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Ben (B) HBS Case No. 9-408-043 Ben shares his colleague's comment with another colleague who empathizes with Ben's discomfort but dismisses the remark as a joke, leaving Ben to decide whether he wants to confront his colleague. View Details
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (B)." Harvard Business School Supplement 408-043, November 2007.
- 2020
- Working Paper
Arbitration with Uninformed Consumers
By: Mark Egan, Gregor Matvos and Amit Seru
This paper studies the impact of the arbitrator selection process on consumer outcomes by examining roughly 9,000 consumer arbitration cases in the securities industry. Securities disputes present a good laboratory: arbitration is mandatory for all disputes,... View Details
Keywords: Arbitration; Financial Advisers; Financial Advisors; Brokers; Consumer Finance; Financial Misconduct; Fraud; Personal Finance; Conflict and Resolution; Information; Fairness
Egan, Mark, Gregor Matvos, and Amit Seru. "Arbitration with Uninformed Consumers." Harvard Business School Working Paper, No. 19-046, October 2018. (Revise and Resubmit at the Review of Economic Studies. Revised May 2020. NBER Working Paper Series, No. 25150, October 2018)
- October 1997 (Revised January 1998)
- Teaching Note
Intel Pentium Chip Controversy (A) TN ,The
By: William J. Bruns Jr.
Teaching Note for (9-196-091). View Details
- Article
Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure
By: Deepak Malhotra and Fabrice Lumineau
Leveraging a longitudinal dataset concerning 102 inter-firm disputes, we evaluate the effects of contract structure on trust and on the likelihood of continued collaboration. We theoretically refine and empirically extend prior research by (a) distinguishing between... View Details
Malhotra, Deepak, and Fabrice Lumineau. "Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure." Academy of Management Journal 54, no. 5 (October 2011): 981–998.
- December 2011
- Case
Peace, Non-Aligned: The Pragmatic Optimism of Lakhdar Brahimi
By: James K. Sebenius and Laurence A. Green
Describes the background and career of Lakhdar Brahimi in numerous roles ranging from Algeria's ambassador to Indonesia and the Arab League, to serving as that country's foreign minister, and to his many years at the United Nations, with special emphasis on his actions... View Details
Keywords: Leadership; Conflict Management; Personal Development and Career; Government and Politics; Algeria
Sebenius, James K., and Laurence A. Green. "Peace, Non-Aligned: The Pragmatic Optimism of Lakhdar Brahimi." Harvard Business School Case 912-028, December 2011.
- September 1984
- Case
Henkel Corp.: International Sealants Brand SISTA (A)
By: Robert J. Dolan
Corporate headquarters wishes to expand sales of a sealant product currently sold only in the West German market. Regional affiliates, operating on a profit center basis, are not enthusiastic about taking on the new product. The case describes the company's... View Details
Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Consumer Products Industry; Construction Industry; Europe; West Germany
Dolan, Robert J. "Henkel Corp.: International Sealants Brand SISTA (A)." Harvard Business School Case 585-099, September 1984.
- 2012
- Working Paper
Level II Negotiations: Helping the Other Side Meet Its 'Behind the Table' Challenges
A long analytic tradition explores the challenge of productively synchronizing "internal" with "external" negotiations, especially focusing on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work is... View Details
Keywords: Negotiation; Conflict Management; Agreements and Arrangements; Government and Politics; Mathematical Methods; United States; Germany
Sebenius, James K. "Level II Negotiations: Helping the Other Side Meet Its 'Behind the Table' Challenges." Harvard Business School Working Paper, No. 13-004, July 2012.