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- 13 May 2013
- Research & Ideas
How to Spot a Liar
allocator with questions, prior to deciding whether to accept or reject the offer. This provided ample opportunity for the allocator to tell the truth about the money, lie, or try to avoid the subject... View Details
Keywords: by Carmen Nobel
- November 2022
- Teaching Note
Proximie: Using XR Technology to Create Borderless Operating Rooms
By: Ariel D. Stern, Alpana Thapar and Menna Hassan
Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
- 08 Sep 2015
- First Look
September 8, 2015
complaints per year. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49555 The Value of Corporate Citizenship: Protection By: Minor, Dylan Abstract—We explore the notion that corporate citizenship, as obtained through Corporate View Details
Keywords: Carmen Nobel
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
known in the field as “costly signaling.” And in some cases, they are doing so even when talking about negative feelings goes against workplace norms. “You're showing that you're willing to risk social... View Details
Keywords: by Pamela Reynolds
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
kind of social contract, a promise of a certain mix of quality (D1), service (D2), novelty (D3), and reliability (D4) that adds up to a value that justifies the price. Of course, shareholders have always been seen as caring only View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 21 Nov 2006
- First Look
First Look: November 21, 2006
education experts concerning her organization's mission and effectiveness. Provides information on the leadership development of the protagonist, tracing her youth and education and the process of launching Teach for America. Raises... View Details
Keywords: Sean Silverthorne
- 10 Feb 2015
- First Look
First Look: February 10
http://www.degruyter.com/view/j/gfkmir.2014.6.issue-2/gfkmir-2014-0095/gfkmir-2014-0095.xml February 2015 Emerging Trends in the Social and Behavioral Sciences: Interdisciplinary Directions Diversity in Groups By: Fernandes, Catarina, and... View Details
Keywords: Sean Silverthorne
- 27 Jan 2023
- Op-Ed
Have We Lost Sight of Integrity?
They have been found guilty and sentenced to prison sentences of 11 and 13 years, respectively. Former McDonald’s CEO Steve Easterbrook agreed to pay a $400,000 fine and accept a five-year ban on serving on public company boards on... View Details
Keywords: by Bill George
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
in terms of what information to record? We find that firms benefit more from a knowledge system when they are larger, face the same issues more frequently, have higher turnover, and face problems about which there is less general... View Details
Keywords: Martha Lagace
- 13 Aug 2012
- Research & Ideas
When Good Incentives Lead to Bad Decisions
loan officers were more judicious about issuing loans when their bonus incentives were tied to whether the loans performed well. More surprisingly, they found that incentives actually have the power to distort loan officers' perceptions... View Details
- 22 Feb 2018
- Book
The New History of American Capitalism
questions with the tools generated by the innovation of past decades, including the relationship between money and power, commerce and politics, exchange and social status. Its effort is to find new ways of exploring how institutions,... View Details
Keywords: Manufacturing
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
for Western companies to see," says Shelman. Younger employees, for example, are encouraged to socialize over company-provided video games on their breaks. This practice serves several purposes: It eases the minds of parents anxious... View Details
- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
scenario in an experiment, most people did indeed choose the longer stick, whereas only 15 percent initially chose the shorter one. However, when the short version was labeled as “newer,” twice as many, about 31 percent, chose it—even... View Details
- 05 Jul 2006
- What Do You Think?
How Important Is “Executive Intelligence” for Leaders?
Summing Up Judging from the number of responses to the July column, Justin Menkes, author of the book Executive Intelligence, appears to have tapped into a hot issue with his concern that what he terms "executive intelligence"... View Details
Keywords: by James Heskett
- 01 Oct 2021
- Research & Ideas
Dying to Lead: How Reaching the Top Can Kill You Sooner
Business Administration. The detrimental health impacts of pressure-filled professions are increasingly getting the attention of business leaders, who are not only concerned about the welfare of their... View Details
Keywords: by Jay Fitzgerald
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
for granted, ever. Today, social media can quickly amplify the views of even a few vocal opponents, giving voice to latent negative concerns of many otherwise passive groups. As Amazon learned, an apparent... View Details
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
your mandate and negotiate for resources is a clear early priority. Defining Your Goals When you think about working with your new boss, keep the following goals in mind: Clarify mutual expectations early. Begin managing expectations... View Details
Keywords: by Michael Watkins
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
soon after the earthquake hit: “If help is needed, then help. Don’t worry about profits.” Kigawa, who believed it was Yamato’s social mission to restore services as quickly as possible, managed to resume... View Details
Keywords: by Dina Gerdeman
- 13 Feb 2014
- Research & Ideas
Managing the Family Business: Leadership Roles
Editor's note: This is part of a series of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this article, Davis discusses leadership roles. Part Two: Structuring Leadership Roles My previous article outlined what we know... View Details
Keywords: by John A. Davis
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
longer-term interests sufficiently well.” Not everyone spoke as one on the issue. Rob Jones, for example, commented that, “Theories abound, but owner still means owner Social and moral obligations make for fascinating discussion, but... View Details
Keywords: by James Heskett