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  • June 2009 (Revised June 2009)
  • Supplement

iPremier (B): Denial of Service Attack (Graphic Novel Version)

By: Richard Nolan, Robert D. Austin and Michael Parent
Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
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Nolan, Richard, Robert D. Austin, and Michael Parent. "iPremier (B): Denial of Service Attack (Graphic Novel Version)." Harvard Business School Supplement 609-093, June 2009. (Revised June 2009.)
  • February 1989
  • Background Note

Corporate Positioning: How to Assess--and Build--A Company's Reputation

Provides a framework for assessing and enhancing an organization's reputation. Points out two dimensions of a corporate image--visibility and credibility. Discusses several critical issues that must be addressed in building an image. Finally, provides an assessment of... View Details
Keywords: Status and Position; Corporate Strategy; Reputation; Organizations; Brands and Branding
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Kosnik, Thomas J. "Corporate Positioning: How to Assess--and Build--A Company's Reputation." Harvard Business School Background Note 589-087, February 1989.

    Feng Zhu

    Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details

    • February 1999 (Revised May 1999)
    • Case

    Onsale, Inc.

    By: Youngme E. Moon
    Onsale has been a pioneer in electronic commerce, offering excess and refurbished goods using an online auction format. The company is now planning to become a player in the highly competitive world of first-run computer merchandise as well. However, unlike other... View Details
    Keywords: Business Model; Transformation; Customers; Brands and Branding; Auctions; Network Effects; Strategic Planning; Competitive Strategy; Internet and the Web; Retail Industry
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    Moon, Youngme E. "Onsale, Inc." Harvard Business School Case 599-091, February 1999. (Revised May 1999.)

      Amit Goldenberg

      Amit Goldenberg is an assistant professor in the Negotiation Organization & Markets unit, an affiliate with Harvard’s View Details

      • 15 Aug 2017
      • News

      Former Google Employee's Memo Gets The Role Of Women In Tech Completely Wrong

      • February 1999 (Revised March 2000)
      • Background Note

      Changing Physician Behavior

      By: Richard M.J. Bohmer
      A review of strategies to change physician behavior including feedback, profiling, consensus-based guidelines, care paths, and computer systems. Discusses the strengths and weaknesses of each observation. View Details
      Keywords: Health Care and Treatment; SWOT Analysis; Behavior; Strategy; Health Industry
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      Bohmer, Richard M.J. "Changing Physician Behavior." Harvard Business School Background Note 699-124, February 1999. (Revised March 2000.)
      • May 2020
      • Article

      Scalable Holistic Linear Regression

      By: Dimitris Bertsimas and Michael Lingzhi Li
      We propose a new scalable algorithm for holistic linear regression building on Bertsimas & King (2016). Specifically, we develop new theory to model significance and multicollinearity as lazy constraints rather than checking the conditions iteratively. The resulting... View Details
      Keywords: Mathematical Methods; Analytics and Data Science
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      Bertsimas, Dimitris, and Michael Lingzhi Li. "Scalable Holistic Linear Regression." Operations Research Letters 48, no. 3 (May 2020): 203–208.
      • November 1999 (Revised June 2011)
      • Background Note

      Accounting for Foreign Operations

      By: David F. Hawkins
      Students are required to compute and explain the quality annual earnings per share figures and major differences between managing domestic and global operations. View Details
      Keywords: Business Earnings; Financial Statements; International Accounting; Globalized Firms and Management
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      Hawkins, David F. "Accounting for Foreign Operations." Harvard Business School Background Note 100-024, November 1999. (Revised June 2011.)
      • March 1996 (Revised February 1997)
      • Case

      Change Agent Program at Siemens Nixdorf, The

      By: Rosabeth M. Kanter, John F. McGuire and Afroze A Mohammed
      To change its culture, the German computer giant Siemens Nixdorf Information Systems launched a program to train 21 "change agents" who would lead entrepreneurial projects designed to get results and to serve as models of a new style. View Details
      Keywords: Change Management; Organizational Culture; Training; Leadership Development; Programs; Human Resources; Corporate Entrepreneurship; Business Model; Computer Industry; Germany
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      Kanter, Rosabeth M., John F. McGuire, and Afroze A Mohammed. "Change Agent Program at Siemens Nixdorf, The." Harvard Business School Case 396-203, March 1996. (Revised February 1997.)
      • 15 Jan 2013
      • News

      Dell: From PC King to Buyout Fodder

        Carolyn J. Fu

        Carolyn Fu is an assistant professor of business administration in the Strategy Unit. She studies innovation strategy in the context of high degrees of social construction – where the value of an innovation is continuously redefined between firms and their... View Details

        • 10 Jul 2014
        • News

        How Harvard Medical School Uses Open Innovation To Solve World-Class Scientific Problems

        • January 2004
        • Case

        Nokia and MIT's Project Oxygen (Abridged)

        By: David B. Yoffie and Rebecca Henderson
        Looks at how Nokia should respond to a future vision of computing and communications that was developed at MIT's Project Oxygen. View Details
        Keywords: Mobile and Wireless Technology; Adaptation; Strategic Planning; Telecommunications Industry; Technology Industry
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        Yoffie, David B., and Rebecca Henderson. "Nokia and MIT's Project Oxygen (Abridged)." Harvard Business School Case 704-474, January 2004.
        • 11 Dec 2019
        • News

        Are you ready for a robot boss? Many workers say that yes, they are

        • 13 Oct 2010
        • News

        NASA Establishes Tournament Lab for Software Developers

        • June 2009 (Revised June 2009)
        • Case

        iPremier (A): Denial of Service Attack (Graphic Novel Version)

        By: Richard Nolan, Robert D. Austin and Michael Parent
        Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
        Keywords: Information Technology; Crisis Management
        Citation
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        Nolan, Richard, Robert D. Austin, and Michael Parent. "iPremier (A): Denial of Service Attack (Graphic Novel Version)." Harvard Business School Case 609-092, June 2009. (Revised June 2009.)
        • June 1996 (Revised January 1999)
        • Case

        XcelleNet, Inc. (A)

        By: Stephen P. Bradley, Richard L. Nolan and James Leonard
        XcelleNet, a $35 million system software company based in Atlanta, was founded in 1986 to address the computing needs of a class of remote and mobile users and data that were rarely connected to a network. Though the clear first mover and leader in the remote... View Details
        Keywords: Technological Innovation; Opportunities; Competitive Strategy; Competitive Advantage; Technology Networks; Computer Industry; Atlanta
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        Bradley, Stephen P., Richard L. Nolan, and James Leonard. "XcelleNet, Inc. (A)." Harvard Business School Case 796-189, June 1996. (Revised January 1999.)
        • 29 Feb 2000
        • Research & Ideas

        Whence IT Value?

        During the past few years inventory turns among U.S. manufacturers have climbed steadily, and it appears as if productivity has improved nicely. One explanation for these happy trends is that the massive investments we've been making in information technology are... View Details
        Keywords: by Andrew McAfee
        • February 2021
        • Tutorial

        What is AI?

        By: Tsedal Neeley
        This video explores the elements that constitute artificial intelligence (AI). From its mathematical basis to current advances in AI, this video introduces students to data, tools, and statistical models that make a computer 'intelligent.' Through an explanation of... View Details
        Keywords: Artificial Intelligence; Digital; Technological Innovation; Leadership; AI and Machine Learning; Mathematical Methods
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        Neeley, Tsedal. What is AI? Harvard Business School Tutorial 421-713, February 2021. (https://hbsp.harvard.edu/product/421713-HTM-ENG?Ntt=tsedal%20neeley%20what%20is%20ai.)
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