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  • 05 Aug 2022
  • Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

Get the Best of You, Change the Narrative Related reading from the Working Knowledge Archives Reflecting on Work Improves Job Performance Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Michael Blanding
  • Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

important move, is Public Opinion.” 10 Hill argued that “the highest purpose of public relations is to foster and promote understanding among people. For this reason, the art of communication assumes great... View Details
  • Web

Named Fellowship Funds - Alumni

for several organizations, including United Jewish Appeal of New York, AMIT Children, American Friends of the Israel Philharmonic Orchestra, Jewish Community Relations Council of New York, and Penn Hillel.... View Details
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

recognizes that communication with and motivation of an organization's managers, employees, and partners is extremely difficult. What this means in practice is that if we tell all participants in an organization that its sole purpose is... View Details
Keywords: by Michael C. Jensen
  • Web

Help - Alumni

sanctioned events. Exceptions are made for school-sanctioned events (contact Alumni Communications ) and Reunions (contact Reunions team ), and alumni clubs-sanctioned events (contact the Clubs team ). MBA Academic Records How do I get... View Details
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

dynamics that thwart learning and my growing interest in how work takes place in the team and in the team context," she says. Understanding the impact of interpersonal dynamics is crucial. "There's a growing recognition that most of today's truly important problems... View Details
Keywords: by Maggie Starvish
  • Web

Social Progress Index - Institute For Strategy And Competitiveness

needs of its citizens, establish the building blocks that allow citizens and communities to enhance and sustain the quality of their lives, and create the conditions for all individuals to reach their full potential. Our research supports... View Details
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

constantly reiterating the organizational purpose and operationalizing it as tasks. Talk of vision and ideals may seem a luxury that a crisis does not allow for, but this is a tremendous mistake. “A man must relate to a community, a... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

become a $100 million business. Baldwin and her fellow researchers wanted to better understand this path from user innovation to commercial product. What role do user communities play in this process? Are "user-manufacturers"... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

instance, the anxiety necessary for our caveman ancestors to protect themselves from being cast out from their community (and get eaten by a tiger) is no longer as useful when activated by a slight on social media. Emotions are just that,... View Details
Keywords: by Avery Forman
  • Program

Audit Committees in a New Era of Governance

contribution. You will acquire the frameworks to align corporate strategy with financial reporting—and help your company operate more effectively in today's rigorous market and regulatory environment. You may also be interested in the View Details
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

other's beliefs about demand. Thus, in this paper's setting, improved communication can induce alignment even if no economic incentives are changed. While consistent with the predominant view in organizational behavior (OB), this is a... View Details
Keywords: Martha Lagace
  • 15 Jan 2007
  • Research & Ideas

The Business of Free Software

"For IBM, Linux is the razor, and WebSphere software and its related services are the razor blade," he says. "The question of how you invest and extract money becomes much more interesting when you consider the different... View Details
Keywords: by Julia Hanna; Computer
  • March 2019
  • Case

Investing in the Future: Corning Inc. and the Alternative School for Math and Science

By: Derek van Bever and Miho Kubagawa
In early 2017, Kim Frock (MBA 1987), founder and administrative head of school for the Alternative School for Math and Science (ASMS) in Corning, New York, is beginning to think through the issue of leadership succession at the school. Founded in close partnership with... View Details
Keywords: Middle School Education; Leadership; Management Succession; Partners and Partnerships; Business and Community Relations
Related
  • Web

Podcast - Business & Environment

leadership roles. He highlights how the clean energy transition in the United States is being driven by public policy, community engagement, and new funding through the Bipartisan Infrastructure Law and the Inflation Reduction Act. He... View Details
  • September–October 2020
  • Article

When It's Time to Pivot, What's Your Story?: How to Sell Stakeholders on a New Strategy

By: Rory McDonald and Robert Bremner
To succeed, a new company must rally investors, staff, customers, and the media around a good story. But often that narrative turns out to be wrong, and entrepreneurs realize they need to change direction. How that shift is communicated can have a huge impact on a... View Details
Keywords: Entrepreneurship; Business Model; Strategy; Change Management; Organizational Change and Adaptation; Communication Strategy; Business and Stakeholder Relations
Related
  • 2017
  • Article

Making Transparency Transparent: The Evolution of Observation in Management Theory

By: Ethan Bernstein
Observation is key to management scholarship and practice. Yet a holistic view of its role in management has been elusive, in part due to shifting terminology. The current popularity of the term “transparency” provides the occasion for a thorough review, which finds... View Details
Keywords: Transparency; Privacy; Observation; Tracking; Monitoring; Surveillance; Learning; Control; Disclosure; Process Visibility; Organizations; Theory; Information Technology; Relationships; Measurement and Metrics; Management Practices and Processes; Leadership; Law; Knowledge; Human Resources; Communication
Related
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

or lack of resources," says HBS assistant professor Amy J.C. Cuddy, one of the researchers on the study. “It's not about the content of the message, but how you're communicating it.” In "Power Posing: Brief Nonverbal Displays... View Details
Keywords: by Julia Hanna
  • Web

Organizational Behavior - Faculty & Research

Leadership ; Leading Change ; Competitive Strategy ; Personal Development and Career ; Publishing Industry ; Retail Industry ; United States Citation Purchase Related Raffaelli, Ryan. "Kwame Spearman at Tattered Cover." Harvard Business... View Details
  • Web

Students on the Job Market - Doctoral

asymmetry manifests in analysts’ forecasts, stock returns on earnings announcement days, and even in the tone that analysts adopt in earnings conference calls. I argue these patterns have a common origin in frictions in the communication... View Details