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Show Results For

  • All HBS Web  (895)
    • People  (5)
    • News  (324)
    • Research  (405)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (127)
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  • Web

Lehman Brothers Records | Baker Library

Lehman Brothers Records The Lehman Brothers Records document the history of the investment banking firm from 1868 until 2007. The records of the investment firm Kuhn, Loeb & Co., prior to its 1977 merger with Lehman Brothers, are also... View Details
  • 01 Dec 2012
  • News

Rival Visions

more than those of Jefferson and Madison, and that is what later made him so useful, so nearly indispensable, to the Virginians and the Republican Party. There had been banks in Geneva for more than a century before Gallatin emigrated,... View Details
  • Profile

LaToya Marc

for leadership at a management level." While in school, LaToya applied her talents at a Coca-Cola bottler and at Bank of America, helping them roll out new lines of envelope-free ATMs, and forecast cash distribution to minimize... View Details
Keywords: Financial Services; Nonprofit/Government/Education
  • March 2018
  • Supplement

JPMorgan Chase: Invested in Detroit (B)

By: Joseph L. Bower and Michael Norris
Supplements the (A) case. View Details
Keywords: Local Economic Development; Workforce Development; Philanthropic Investment; Financial Institutions; Corporate Social Responsibility and Impact; Urban Development; Business and Community Relations; Banking Industry; United States; Michigan
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Bower, Joseph L., and Michael Norris. "JPMorgan Chase: Invested in Detroit (B)." Harvard Business School Supplement 918-410, March 2018.
  • 01 Sep 2003
  • News

New York Club Honors Goldman Sachs CEO

community service efforts. Last year, the club gave $25,000 in financial aid to MBA students, provided a full scholarship to the Strategic Perspectives in Nonprofit Management executive program at HBS, and funded a summer fellowship for... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2018
  • News

Evergreen Business

countryside, of yelling ‘Timberrrr!’ as daddy cuts down a tree.” It’s the same impulse that led Kok to buy the farm in 1980. A former EPA chief economist who now heads the investment banking firm Johan Hekelaar, Kok was looking for a... View Details
Keywords: Jen McFarland Flint
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of computer and View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 10 Oct 2018
  • News

Building Paths to Success

southeast Australia, with supportive, attentive parents who created opportunities for success. His dad was the first in four generations to attend college and he worked as the high school principal. “We were very involved in the local sports organizations and in the... View Details
Keywords: Jill Radsken
  • 26 Nov 2019
  • News

Fintech, Small Business & the American Dream

of 2009 alone, Mills points out that 1.8 million small business jobs were lost. Heavily dependent on credit, small businesses were unable to access capital markets as banks reeled from the crisis and lending froze. With half of the... View Details
Keywords: fintech; Artificial intelligence; Small business
  • 15 Mar 2019
  • News

JP Morgan Chase Opens New Office in Dublin

Keywords: JP Morgan Chase; Brexit; politics; financial regulation; financial crisis
  • 01 Dec 2001
  • News

Reaching Out

Suchismita had resolved that she was going to open a bank account. "That morning," Nundy recalls, "Suchismita spent hours in preparation, bathing and dressing up as if for a wedding. As we drove to the bank, she told me it was the first... View Details
Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance
  • 22 Jul 2015
  • News

Supporting a Return to Work for Women Execs

that area some engineers, a lawyer, finance professionals from a banking background, and a communications expert,” she says. And why are companies so quick to take on these women? “These women have reached a... View Details
Keywords: Constantine von Hoffman; Goldman Sachs; Reuters; Management, Scientific, and Technical Consulting Services; Professional Services
  • 17 Dec 2017
  • News

How Music Forged a Fighter for Free Expression

moments that you have with you with your loved ones. I thought that maybe there has to be more to life than what I was currently doing my role within the banking community and then as an entrepreneur, and I... View Details
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

New Jersey, public schools. The cases include overviews of the changing telecommunications marketplace, education reform efforts, how Bell selected Union City, the objectives of both partners, and outcomes of the partnership. First View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 29 May 2019
  • News

HBS Career Coaches Hit the Road to Serve Alumni

single-payer health systems and the 37-page Glass-Steagall Act, which prohibited banks from making risky investments. Deffarges compares that to the 2,300-page Dodd-Frank legislation, which “added immense complexity” to the law. “I was... View Details
Keywords: Margie Kelley
  • February 2025
  • Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi
Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
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Buell, Ryan W., and MoonSoo Choi. "Improving Customer Compatibility with Tradeoff Transparency." Management Science 71, no. 2 (February 2025): 1335–1355.
  • Fast Answer

Cost of living data

target="new">Federal Reserve Bank of St. Louis Cost of Living Calculator Salary.com Cost of Living Wizard  Sperling's Best Places Cost... View Details
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate.” This position sharply contrasts to Nobel Prize-winning economist Milton Friedman’s famous 1970 article, The... View Details
Keywords: by Bill George; Banking
  • Profile

Ralph Johnson

banking were not the right roles for me. Specifically, the African-American Student Union and the Management Consulting Club were really helpful. The latter had a panel of people who had not initially gotten the consulting internships... View Details
Keywords: Consulting
  • 01 Dec 2016
  • News

HBS Alumni Contribute to Business and Society

Josh Lerner, Head of the Entrepreneurial Management Unit and the Jacob H. Schiff Professor of Investment Banking at HBS, recently led a research study aimed at quantifying the economic and social contributions of Harvard University... View Details
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