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- Faculty Publications (295)
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- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: The Business of Crowdsourcing
quality responses from the community. A beverage company client for Tongal initially asked for an ad that would convince people that its product was healthier than competitors. But if the question were posed in that way, many of the... View Details
Keywords: by Dina Gerdeman
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
existential questions for companies that pride themselves in serving clients at any hour. This is especially true for professional services firms in management consulting, law, and finance, the research... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
cultivators, especially on public lands. This reduced the costs of tenure insecurity. Political constraints prevented the government from subsidizing land reforms to a greater degree. Download the paper: http://www.hbs.edu/research/pdf/09-023.pdf Quality View Details
Keywords: Sean Silverthorne
- 27 Feb 2006
- Research & Ideas
Take Responsibility for Rising Stars
have typically fallen into HR's domain. The prevailing wisdom has been that if HR took care of those often intangible "soft" issues, line managers and executives would be free to focus on "hard" business issues and... View Details
- 20 Nov 2012
- First Look
First Look: November 20
and Regulatory Approval of Genetically Modified Organisms Authors:Shon R. Hiatt and Sangchan Park Publication:Academy of Management Journal (forthcoming) Abstract Little is known about the factors that influence regulatory-agency decision... View Details
Keywords: Sean Silverthorne
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
keep rewarding and promoting them. Managers may feel that they need them, of course, as they do perform well. So it is pretty gutsy to fire them in today's rather poor economic environment. But if you're really serious about building a... View Details
Keywords: by Mallory Stark
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details
Keywords: by Manda Mahoney
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
set of relationships between audit committees and a very small group of firms who serve them be disrupted in useful ways? What do you think? Original Article Consider this scenario: Acme Corp., the large, long-term client of a Big Four... View Details
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
in upheaval. Associates are harder to recruit and keep; competition for clients is increasing from boutiques below and global firms above; the clients themselves are more demanding; and View Details
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
generate valuable insights. A few years ago, helping a client get ready for a tough deal, I suggested that the client create a detailed "brief" for each side and have the team's best people... View Details
Keywords: by James K. Sebenius
- 30 Apr 2001
- What Do You Think?
Dot.Com Shakeout: Chess or Roulette?
model, clientele, client perception, and overall market share must be more than thorough." It may be small consolation to those dot.com entrepreneurs struggling to keep their heads above water, but there appears to be a sense that... View Details
Keywords: by James Heskett
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the fundamental competitive... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
software. Jim Heskett Others of you cited examples of your use of hard-wiring. Jay Cross offers it as an alternative to traditional pricing. Although clients don't bite, he claims that it gets him credibility points, more business, and... View Details
Keywords: by James Heskett
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
defensiveness in colleagues and subordinates. Second-guessing a senior manager can demoralize and demotivate not only that person but others around him, while eroding his authority and confidence. What's more, the need to overrule a... View Details
- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
double-edged sword because of the power such a client has over a young, struggling firm, the signal that the prestige of the client sends out is more valuable than any potential negative impact. Hence,... View Details
- 06 Aug 2001
- Research & Ideas
Go Global—or No? Can You Make the Case?
the face of a new competitive threat. HBR published comments from four management gurus on what DataClear should do. (See Close Up.) Now it's your turn. We have included an excerpt of the case and a summary of the consultants' advice. But... View Details
Keywords: by Walter Kuemmerle
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
describes the troubling experiences of a young man, Jerry, in his first real job. Jerry sells insurance to the poor on behalf of a large, faceless organization. The insurance he's selling is bogus and he knows it. His impoverished clients... View Details
Keywords: by Martha Lagace
- 19 Apr 2011
- First Look
First Look: April 19
why managers may respond to the demand for dividends from local seniors. Overall, these results are consistent with the notion that the investor base affects corporate policy choices. Utilizing Team Member Expertise Under Pressure... View Details
Keywords: Sean Silverthorne
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
Waves No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816063-PDF-ENG Harvard Business School Case 410-139 Managing the Client Portfolio The German country View Details
Keywords: Sean Silverthorne
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of leadership. But ultimately the primary culprit is us. That's my sense of the comments concerning... View Details