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Publications

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      • Faculty Publications  (493)

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      • January 2002 (Revised February 2002)
      • Case

      Postgirot Bank and Provment AB: Managing the Cost of IT Operations

      By: F. Warren McFarlan and Nancy Bartlett
      Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
      Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
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      McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
      • August 2001 (Revised March 2016)
      • Case

      Doral Costa

      By: William J. Poorvu, John H. Vogel Jr., Arthur I. Segel and Amy Silverstein
      Doral Costa is a proposed 277,803 square foot Class A office park development in Miami, FL. Trammell Crow Co. would like to develop this office park in joint venture with a partner. Samantha Spar, the acquisitions partner at Titan Associates, a large real estate... View Details
      Keywords: Buildings and Facilities; Joint Ventures; Acquisition; Investment; Partners and Partnerships; Decision Choices and Conditions; Fair Value Accounting; Construction; Property; Real Estate Industry; Consulting Industry; Miami
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      Poorvu, William J., John H. Vogel Jr., Arthur I. Segel, and Amy Silverstein. "Doral Costa." Harvard Business School Case 802-023, August 2001. (Revised March 2016.)
      • July 2001
      • Case

      Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)

      By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
      Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school so that long-standing inequities in academic achievement rates across race and socioeconomic class were removed. In her... View Details
      Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Conflict Management; Education Industry; Cambridge
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      Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)." Harvard Business School Case 402-003, July 2001.
      • May 2001
      • Supplement

      Korea Stock Exchange

      By: Tarun Khanna
      Features a presentation by In-Kie Hong of Korea Stock Exchange discussing the depth of the crisis, its origin, and its possible resolution in the end. In-Kie Hong addresses a class of MBA students at the Harvard Business School. View Details
      Keywords: Financial Crisis; Financial Markets; Stocks; Financial Services Industry; Korean Peninsula
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      Khanna, Tarun. "Korea Stock Exchange." Harvard Business School Video Supplement 701-806, May 2001.
      • April 2001
      • Supplement

      Russell Reynolds Associates

      By: Tarun Khanna
      Features a presentation by Managing Directors Peter Drummond-Hay and Steve Scroggins of Russell Reynolds, to a class of MBA students at the Harvard Business School about the challenges of developing institutions of management and the labor market. View Details
      Keywords: Management; Labor; Markets; Problems and Challenges
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      Khanna, Tarun. "Russell Reynolds Associates." Harvard Business School Video Supplement 701-804, April 2001.
      • March 2001 (Revised November 2005)
      • Case

      Cisco Systems Architecture: ERP and Web-enabled IT

      By: Richard L. Nolan, Kelley Porter and Christina Akers
      In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details
      Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Management Practices and Processes; Technology Adoption; Information Technology Industry
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      Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems Architecture: ERP and Web-enabled IT." Harvard Business School Case 301-099, March 2001. (Revised November 2005.)
      • January 2001 (Revised May 2010)
      • Case

      BP Amoco (A): Policy Statement on the Use of Project Finance

      By: Benjamin C. Esty and Michael Kane
      Following the BP/Amoco merger in December 1998, CFO David Watson asked Bill Young to recommend when and under what circumstances the firm should use external project finance instead of internal corporate funds to finance new capital investments. As part of this... View Details
      Keywords: Project Finance; Mergers and Acquisitions; Policy; Capital Budgeting
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      Esty, Benjamin C., and Michael Kane. "BP Amoco (A): Policy Statement on the Use of Project Finance." Harvard Business School Case 201-054, January 2001. (Revised May 2010.)
      • March 2000
      • Exercise

      Developing Products on Internet Time: A Process Design Exercise

      By: Stefan H. Thomke
      This team exercise allows students to experience some of the dynamics of developing products in the fast-paced Internet environment and was inspired by the browser war between Netscape and Microsoft. Designed to be taught in a single class session, the exercise... View Details
      Keywords: Product Development; Internet and the Web; Problems and Challenges; Risk and Uncertainty; Design; Decisions; Management Practices and Processes; Integration; Organizations; Competition
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      Thomke, Stefan H. "Developing Products on Internet Time: A Process Design Exercise." Harvard Business School Exercise 600-121, March 2000.
      • March 2000
      • Supplement

      Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO

      By: F. Warren McFarlan and Melissa Dailey
      David Pottruck, Co-CEO of Charles Schwab Corp., discusses the company's information technology and competitive strategy with an Executive Education (Program for Management Development) class at Harvard Business School, October 22, 1999. View Details
      Keywords: Competitive Strategy; Information Technology; Financial Services Industry
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      McFarlan, F. Warren, and Melissa Dailey. "Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO." Harvard Business School Video Supplement 300-507, March 2000.
      • December 1998
      • Case

      Retail Financial Services in 1998: Charles Schwab

      By: Stephen P. Bradley and Takia Mahmood
      Provides an overview of Charles Schwab's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the following... View Details
      Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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      Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: Charles Schwab." Harvard Business School Case 799-052, December 1998.
      • December 1998
      • Case

      Retail Financial Services in 1998: Fidelity Investments

      By: Stephen P. Bradley and Takia Mahmood
      Provides an overview of Fidelity Investment's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the... View Details
      Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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      Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: Fidelity Investments." Harvard Business School Case 799-053, December 1998.
      • December 1998
      • Case

      Retail Financial Services in 1998: First Union

      By: Stephen P. Bradley and Takia Mahmood
      Provides an overview of First Union's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the following... View Details
      Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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      Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: First Union." Harvard Business School Case 799-054, December 1998.
      • December 1998
      • Case

      Retail Financial Services in 1998: Merrill Lynch

      By: Stephen P. Bradley and Takia Mahmood
      Provides an overview of Merrill Lynch's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the following... View Details
      Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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      Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: Merrill Lynch." Harvard Business School Case 799-055, December 1998.
      • December 1998
      • Case

      Retail Financial Services in 1998: Travelers

      By: Stephen P. Bradley and Takia Mahmood
      Provides an overview of Travelers Group's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the... View Details
      Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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      Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: Travelers." Harvard Business School Case 799-056, December 1998.
      • December 1998
      • Article

      Entrepreneurs and Business Performance in Nineteenth Century France

      By: Tom Nicholas, Elisa Boccaletti and James Foreman-Peck
      A popular explanation for the supposed "delayed industrialisation" of the nineteenth century French economy has been the inappropriate attitudes and actions of the managerial classes and family firms. To address these claims we model the supply and demand for... View Details
      Keywords: Entrepreneurship; Performance; Economy; Management; Success; Opportunities; Management Analysis, Tools, and Techniques; Saving; Higher Education; Training; Demand and Consumers; France
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      Nicholas, Tom, Elisa Boccaletti, and James Foreman-Peck. "Entrepreneurs and Business Performance in Nineteenth Century France." European Review of Economic History (December 1998).
      • September 1998 (Revised July 1999)
      • Case

      Costco Companies, Inc.

      By: David E. Bell and Ann Leamon
      Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto, health, and home insurance, business credit card processing, real estate services--in exchange for a higher annual... View Details
      Keywords: Cost vs Benefits; Cost Management; Brands and Branding; Marketing Strategy; Supply and Industry; Service Delivery; Service Operations; Risk and Uncertainty; Retail Industry
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      Bell, David E., and Ann Leamon. "Costco Companies, Inc." Harvard Business School Case 599-041, September 1998. (Revised July 1999.)
      • May 1998
      • Teaching Note

      Development Relationships TN

      By: David A. Thomas and Emily Heaphy
      The final class of the Career Development module of the Self-Assessment and Career Development course (SACD) uses the topic of mentoring and developmental relationships to encourage students to think beyond the point of finding and accepting a suitable job offer. The... View Details
      Keywords: Decisions; Curriculum and Courses; Job Offer; Personal Development and Career; Relationships; Strategy
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      Thomas, David A., and Emily Heaphy. "Development Relationships TN." Harvard Business School Teaching Note 498-071, May 1998.
      • March 1998
      • Teaching Note

      Personality Types: The Myers-Briggs Type Indicator (TN)

      By: David A. Thomas and Emily Heaphy
      Describes a class design for teaching students about the Myers-Briggs Type Indicator (MBTI). The Ideal Organization exercise is the centerpiece of the class. It demonstrates that people with different cognitive types have distinct preferences for the type of... View Details
      Keywords: Job Search; Working Conditions; Personal Development and Career; Situation or Environment; Perception; Integration
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      Thomas, David A., and Emily Heaphy. "Personality Types: The Myers-Briggs Type Indicator (TN)." Harvard Business School Teaching Note 498-069, March 1998.
      • March 1998
      • Case

      Bumper Acquisition (A1), A: Confidential Information for Thermo-Impact, Inc.

      By: James K. Sebenius and David T. Kotchen
      Located in Mundelein, IL, Thermo-Impact, Inc. is a rapidly growing, private firm that manufactures automotive bumpers. In 1995, a number of large automotive supply companies and a private equity investment firm offer to buy Thermo-Impact. The cases in this series focus... View Details
      Keywords: Private Equity; Valuation; Negotiation Participants; Decision Making; Negotiation Process; Entrepreneurship; Negotiation Offer; Acquisition; Manufacturing Industry; Auto Industry; Illinois
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      Sebenius, James K., and David T. Kotchen. "Bumper Acquisition (A1), A: Confidential Information for Thermo-Impact, Inc." Harvard Business School Case 898-198, March 1998.
      • March 1998
      • Case

      Bumper Acquisition (A2), A: Confidential Information for Medallion Capital, Inc.

      By: James K. Sebenius and David T. Kotchen
      Located in Mundelein, IL, Thermo-Impact, Inc. is a rapidly growing, private firm that manufactures automotive bumpers. In 1995, a number of large automotive supply companies and a private equity investment firm offer to buy Thermo-Impact. The cases in this series focus... View Details
      Keywords: Private Equity; Valuation; Negotiation Participants; Decision Making; Negotiation Process; Entrepreneurship; Negotiation Offer; Acquisition; Manufacturing Industry; Auto Industry; Illinois
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      Sebenius, James K., and David T. Kotchen. "Bumper Acquisition (A2), A: Confidential Information for Medallion Capital, Inc." Harvard Business School Case 898-199, March 1998.
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