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Show Results For
- All HBS Web
(1,168)
- People (2)
- News (293)
- Research (741)
- Events (4)
- Multimedia (7)
- Faculty Publications (491)
- November 2020 (Revised June 2022)
- Case
Community-First Public Safety
By: Mitchell B. Weiss and Sarah Mehta
How many police officer positions to fund? In August 2020, the question facing St. Paul Mayor Melvin Carter, which might have seemed routine to another mayor at another time in another place, was anything but. A pandemic had rendered the city some $19-$34 million short... View Details
Keywords: Race; Law Enforcement; Governance; Decision Making; Safety; Social Issues; Public Administration Industry; United States; Minnesota; Saint Paul
Weiss, Mitchell B., and Sarah Mehta. "Community-First Public Safety." Harvard Business School Case 821-005, November 2020. (Revised June 2022.)
- Article
Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT
By: Jonathan G. Rogg, Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang and Benjamin White
Study objectives: Facing increased utilization and subsequent capacity and budget constraints, EDs must better understand bottlenecks and their effect on process flow to improve process efficiency. The primary objective of this study was to identify bottlenecks in... View Details
Keywords: Health Care; Bottleneck; Health Care and Treatment; Operations; Health Industry; United States
Rogg, Jonathan G., Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang, and Benjamin White. "Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT." American Journal of Emergency Medicine 35, no. 10 (October 2017): 1510–1513.
- July–August 2013
- Article
Six Ways to Sink a Growth Initiative
By: Donald L. Laurie and J. Bruce Harreld
The conventional wisdom about how best to pursue growth—launch a slew of initiatives in high-potential areas; appoint some promising young managers to lead them; locate them safely away from the established businesses—is a recipe for failure, according to the authors.... View Details
Laurie, Donald L., and J. Bruce Harreld. "Six Ways to Sink a Growth Initiative." Harvard Business Review 91, nos. 7/8 (July–August 2013): 82–90.
- 22 Aug 2016
- Research & Ideas
Master the One-on-One Meeting
that might impact your team. Please bring the latest roadmap with you. Walk through the training presentation deck you are preparing for your new hires. Please send me your latest version tonight if you can? Get feedback on whether the View Details
Keywords: by Julia B. Austin
- 11 Apr 2023
- Op-Ed
The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone
additional changes three months in. Don’t let perfection be the enemy of progress. Signal your values. You might see mountains of food go to waste at your welcome receptions and decide that all food budgets should be slashed in half.... View Details
Keywords: by John Quelch
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
bonus. Then they would envision unexpected budget cutbacks, the loss of a client, their own unaddressed conflict with a superior, or whatever other obstacles—in or out of their personal control—that might scuttle the hoped-for goal.... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
ended with a satisfying conclusion. The data could prove especially meaningful at a time when marketing leaders are stretching their budgets and thinking more strategically about spending, according to recent surveys. “We ended up... View Details
David E. Bell
David E. Bell is a Baker Foundation Professor at HBS. He has taught marketing many times in the MBA program including as course head.
During his career at HBS, David has taught a variety of other courses to both MBAs and executives, including risk... View Details
- March 2015
- Teaching Note
CVS Health: Promoting Drug Adherence
Email mking@hbs.edu for a courtesy copy.
This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
miscommunication, lack of accountability, and unclear roles.” Smith and Cuscuna decided to eschew branded partnerships and venture capital. They professionalized their business with better budgeting and record-keeping. They even drew up a... View Details
Keywords: by Pamela Reynolds
- 09 Apr 2013
- First Look
First Look: April 9
offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar budget to cover all care provided to a specific patient population, as well as incentive payments for quality. The AQC was piloted in 2009 by a handful... View Details
Keywords: Sean Silverthorne
C. Fritz Foley
C. Fritz Foley is the André R. Jakurski Professor of Business Administration. Foley’s research focuses on corporate finance and the role of the CFO, and he currently teaches Corporate Financial Operations, a second-year MBA elective course he created. He also... View Details
- 14 Aug 2009
- Working Paper Summaries
Insider Trading Preceding Goodwill Impairments
- 08 Dec 2016
- HBS Seminar
Joel Waldfogel, University of Minnesota, Carlson School of Management
- Web
Strategy - Faculty & Research
new capabilities while maintaining existing ones. We analyze how FBI Director Robert Mueller, in the wake of 9/11, used strategic communication—or framing—to persuade members of Congress overseeing the FBI's budget to support the... View Details
Graphic Packaging: Project Cowboy
In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details
- 2016
- Working Paper
College Tuition, Public Finance and New Business Starts
By: Gareth Olds
A growing public discourse cites the rising cost of education and student debt overhang as a contributor to slow economic growth. A parallel discussion explores the causes of the secular decline in business dynamism and entrepreneurship rates in the United States over... View Details
Olds, Gareth. "College Tuition, Public Finance and New Business Starts." Harvard Business School Working Paper, No. 16-145, June 2016.
- February 2019 (Revised May 2021)
- Case
Electric Car Wars, 2018
By: John R. Wells and Benjamin Weinstock
Electric cars had long been championed by environmentalists as a superior solution to the internal combustion engine (ICE), but, despite large government incentives and strong pioneering efforts by a few automakers over the years, electric and hybrid cars and light... View Details
Keywords: Electric Vehicle; Electric Vehicles; Electricity; Electric Motors; Electric Power Generation; Electricity Usage; Electricity Distribution; Internal Combustion Vehicle; Auto Manufacturing; Automobile Manufacturing; Automotive Industry; Tesla; General Motors; History; Nissan; Innovation; Batteries; Battery; Subsidies; Government Initiatives; Government Incentives; Political Issues; Energy Generation; Production; Infrastructure; Innovation and Invention; Government Legislation; Global Range; Business History; Auto Industry; China
Wells, John R., and Benjamin Weinstock. "Electric Car Wars, 2018." Harvard Business School Case 719-470, February 2019. (Revised May 2021.)
- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
your budget on electricity, or you bought a new car in the last couple of years, you must have experienced significant price hikes, very likely way above the publicly announced inflation numbers. Similarly, if you live in Miami or... View Details
- Web
Organizational Behavior - Faculty & Research
Mueller, in the wake of 9/11, used strategic communication—or framing—to persuade members of Congress overseeing the FBI's budget to support the development of new counterterrorism capabilities alongside its traditional law enforcement... View Details