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- All HBS Web
(2,452)
- People (7)
- News (588)
- Research (1,213)
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- Multimedia (15)
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- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
four-drive ecosystem Acquire/Achieve On the organizational level this drive is usually met through the compensation and rewards system. Best practices include: Pay as well as competitors. There can be... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 12 Sep 2023
- Book
Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You
The path to becoming the very best leader—or the very best anything, really—is to become “the greatest CEO in the world of yourself, incorporated,” says Harvard Business School professor Arthur Brooks.... View Details
Keywords: by Avery Forman
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
fat contracts to players long past their prime. Each transaction altered the overall negotiation landscape. In rapidly changing marketplaces, you can't provide for every contingency. But you can take a page from Marine Corps practice and... View Details
- July 2018
- Article
Reimagining Health Data Exchange: An Application Programming Interface-Enabled Roadmap for India
By: Satchit Balsari, Alexander Fortenko MD, MPH, Joaquin A. Blaya PhD, Adrian Gropper MD, Malavika Jayaram LLM, Rahul Matthan LLM, Ram Sahasranam, Mark Shankar MD, Suptendra N. Sarbadhikari PhD, Barbara Bierer, Kenneth D. Mandl MD, Sanjay Mehendale MD, MPH and Tarun Khanna
In February 2018, the Government of India announced a massive public health insurance scheme extending coverage to 500 million citizens, in effect making it the world’s largest insurance program. To meet this target, the government will rely on technology to... View Details
Keywords: Health Information Exchange; India; Health APIs; Health Care and Treatment; Information; Analytics and Data Science; Information Technology; Health Industry; India
Balsari, Satchit, Alexander Fortenko MD, MPH, Joaquin A. Blaya PhD, Adrian Gropper MD, Malavika Jayaram LLM, Rahul Matthan LLM, Ram Sahasranam, Mark Shankar MD, Suptendra N. Sarbadhikari PhD, Barbara Bierer, Kenneth D. Mandl MD, Sanjay Mehendale MD, MPH, and Tarun Khanna. "Reimagining Health Data Exchange: An Application Programming Interface-Enabled Roadmap for India." Journal of Medical Internet Research 20, no. 7 (July 2018).
- 11 Jun 2024
- In Practice
The Harvard Business School Faculty Summer Reader 2024
As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
- 29 Jul 2002
- Research & Ideas
Time Pressure and Creativity: Why Time is Not on Your Side
employees, and how difficult was that process to manage? A: We wanted to do what few researchers have ever attempted: "trap creativity in the wild" in organizations, by observing it as it was happening within teams who are supposed to be doing creative work.... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
and how they are evolving. It gives an idea of current best practices and gaps and projects what the future requirements might be. The second discipline, building and editing, is an assessment of one's own... View Details
Keywords: by Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
firms in our sample, making it difficult to control for these effects across economies. Practical implications—Government involvement in state-owned enterprises may be contributing to a divergence in the pattern of business... View Details
Keywords: Martha Lagace
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
Succession planning is hard work: It must be embraced by the organization and driven by the CEO. In the book, Bower identifies best practices companies can follow to identify, groom, and train internal... View Details
- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
the bottom of the pyramid.” When companies incentivize hostility From his humble beginnings, Stavros studied at Duke University and found his way into private equity after graduating. One day, while sending wire transfers to equity owners... View Details
Keywords: by Avery Forman
- 09 Dec 2002
- Research & Ideas
Unilever—A Case Study
This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the... View Details
- 23 Feb 2011
- First Look
First Look: Feb. 23
culturally heterogeneous network increases the likelihood of receiving culture-related novel ideas from others in the network whether or not they share one's culture of origin. This finding sheds light on the mechanisms that underlie multicultural networks' effects on... View Details
Keywords: Sean Silverthorne
- 11 Apr 2024
- In Practice
Why Progress on Immigration Might Soften Labor Pains
innovation outcomes, and in many ways. Here are three: Knowledge is shared and then recombined. Knowledge is transferred from the home countries of the migrants to the US, we found in a study we did with data from US pharmaceutical... View Details
Keywords: by Rachel Layne
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
correctly and shaping one’s response to it optimally. The maxim of Epictetus, “What, then, is to be done? To make the best of what is in our power, and take the rest as it naturally happens,” has similarities to both Buddhist doctrine and... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
likely someone who has studied, lived, or experienced something beyond the norms in a given environment and thus is able to create a vision of a different future that nonetheless makes sense to, and captivates, those living within the existing View Details
Keywords: by Carmen Nobel
- 11 Jun 2008
- Working Paper Summaries
Gender in Job Negotiations: A Two-Level Game
- 2013
- Working Paper
Entrepreneurs, Firms and Global Wealth since 1850
By: G. Jones
This working paper integrates the role of entrepreneurship and firms into debates on why Asia, Latin America and Africa were slow to catch up with the West following the Industrial Revolution and the advent of modern economic growth. It argues that the currently... View Details
Keywords: Institutional Change; Political Economy; Emerging Economies; Developing Countries; Industrial Development; Culture; Human Capital; Economic History; History; Wealth and Poverty; Business History; Emerging Markets; Globalization; Developing Countries and Economies; Manufacturing Industry; Mining Industry; Service Industry; Latin America; Asia; North and Central America; Africa; South America; Europe
Jones, G. "Entrepreneurs, Firms and Global Wealth since 1850." Harvard Business School Working Paper, No. 13-076, March 2013.
- 11 May 2011
- Research & Ideas
Building a Better Board
discuss what he considers to be the biggest practical issues facing boards today: how to get and give honest assessments without eroding collegiality and trust; how to evaluate the CEO using factors that go beyond financial results; how... View Details
Keywords: by Carmen Nobel
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
organization has been experimenting with methods to foster idea development and has implemented a de facto structured empowerment model, where best practices are shared without being imposed. And that’s the... View Details