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Show Results For
- All HBS Web
(2,170)
- People (7)
- News (547)
- Research (1,039)
- Events (3)
- Multimedia (13)
- Faculty Publications (344)
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- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced... View Details
Keywords: by Carmen Nobel
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
and studies how they do business. Each of these companies has exceptional practices when it comes to stakeholder management. Whether the stakeholder is an employee, customer, investor, vendor, or even society at large, these companies... View Details
Keywords: Sean Silverthorne
- Research Summary
Automotive Product Development
At present, my primary research focus is studying product development in the auto industry. I am working with Stefan Thomke (HBS) and Takahiro Fujimoto (University of Tokyo) on the 4th Round of the Global Automotive Development Study. The first round of this... View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
shows. Despite scrutiny of overdraft fees during the financial crisis more than a decade ago, some banks still reorder checking account debits so that the largest amounts, rather than the earliest debits posted, are withdrawn first. Harvard Business School researchers... View Details
- 04 Sep 2001
- Research & Ideas
Governing the Family-Run Business
kinds, it has been clear that every business able to improve governance reaped lasting benefits. If you are in a family enterprise, you need to learn the basics of governance and apply the best practices... View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
companies. This remedy is best observed in formerly public companies that—aided by professional buyout firms—have been taken private and armed with active directors who pursue commonsense governance View Details
- 08 May 2007
- First Look
First Look: May 8, 2007
organization. What the authors also found was that managers' behavior dramatically affects the tenor of employees' inner work lives. So what makes a difference to inner work life? When the authors compared the study participants' best... View Details
Keywords: Martha Lagace
- 30 Jan 2007
- First Look
First Look: January 30, 2007
they can adapt and adopt institutional practices already legitimized by counterpart industries in other parts of the world. The paper builds on existing community ecology and social movement perspectives on industry emergence and... View Details
Keywords: Martha Lagace
- Research Summary
Social Innovation
My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
producers and customers in an efficient manner. Q: How can intermediaries grow as businesses in their own right? Khanna: Emerging markets can't mandate intermediaries into existence. Entrepreneurs must first recognize an institutional void and deem it in the View Details
Keywords: by Martha Lagace
- 28 Aug 2007
- First Look
First Look: August 28, 2007
firms in our sample, making it difficult to control for these effects across economies. Practical implications—Government involvement in state-owned enterprises may be contributing to a divergence in the pattern of business... View Details
Keywords: Martha Lagace
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details
Keywords: by Pamela Reynolds
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
(Hugh Quick); and (8) management that does "not observe sanctions when trust is violated" (Tony Smale). Charles Green added that "We don't have it because we haven't taught it, learned it, practiced it." In fairness,... View Details
Keywords: by James Heskett
- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
Practice at HBS who authored the case study with HBS researcher Shweta Bagai. Businesses need to “understand how it is that they’re doing what they’re doing so that they can incorporate the power of algorithmic technologies into their... View Details
- 2015
- Working Paper
Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services
By: Alvin J. Silk and Marta M. Stiglin
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
Silk, Alvin J., and Marta M. Stiglin. "Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services." Harvard Business School Working Paper, No. 15-093, June 2015.
- 24 Apr 2017
- Op-Ed
Op-Ed: Courage: The Defining Characteristic of Great Leaders
the defining characteristic of the best ones is courage to make bold moves that transform their businesses. Courageous leaders take risks that go against the grain of their organizations. They make decisions with the potential for... View Details
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
brick-and-mortars, including Best Buy, Target, Staples, and Sears, will gladly match their online prices in-store if a customer asks for them. However, others, like Home Depot, Bloomingdale’s, and Macy’s, are usually quite firm about... View Details
- 31 May 2023
- HBS Case
Why Business Leaders Need to Hear Larry Miller's Story
View Video Editor's note: Watch the video in "full screen" mode for the best viewing experience. If Larry Miller hadn’t concealed his criminal record, would he ever have been given the chance to turn his life around? Would his talent have... View Details
- January 1990 (Revised June 1995)
- Case
Colliers International Property Consultants
By: Nitin Nohria
Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
Nohria, Nitin. "Colliers International Property Consultants." Harvard Business School Case 490-049, January 1990. (Revised June 1995.)
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
a US Airways takeover in the early 2000s, Delta was profitable and had been named by Fortune as the world’s most-admired airline twice. A champion in practicing “servant leadership” and “taking care of Delta’s people,” Bastian immediately... View Details