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  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

criteria. A study by the Conference Board came to the following conclusion: There appears to be little evidence to suggest which of the [various] organizational formats would be best to assure the business's overall success, or even why... View Details
Keywords: by Robert Simons
  • 26 Mar 2013
  • First Look

First Look: March 26

the reasons why state-owned enterprises listed in stock markets manage to attract investors to buy their shares (and bonds). In this article, we examine this apparent puzzle and develop a theory of how legal and extralegal constraints... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2006
  • Research & Ideas

How South Africa Challenges Our Thinking on FDI

within a particular industry, they would buy up companies in other industries. Though South Africa is often classified as an emerging economy, it might be more correctly seen as having two economies. It became a very concentrated... View Details
Keywords: by Martha Lagace
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

household income gains for new adopters. However, one year after the study ended, the exporter refused to continue buying the cash crops from the farmers because the conditions of the farms did not satisfy European export requirements.... View Details
Keywords: Martha Lagace
  • 29 Oct 2013
  • First Look

First Look: October 29

Michael Wheeler illuminates the improvisational nature of negotiation, drawing on his own research and his work with Program on Negotiation colleagues. He explains how the best practices of diplomats such as George J. Mitchell, dealmaker... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

the philosophy of "POP cuisine," which aims for accessibility to a broad audience, in terms of both taste and cost. He maintains that he keeps food costs down and flavors bright simply by buying ingredients only when they are in... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

Can you describe how turf wars influence hospital decisions to buy new technology? Have you seen similar turf war issues in other industries? A: Hospitals are characterized by the presence of multiple groups of highly trained specialists,... View Details
Keywords: by Sara Grant; Health
  • 08 May 2007
  • First Look

First Look: May 8, 2007

France. An example of special interest will be the widespread laws against the buying and selling of organs for transplantation. The historical record suggests that while repugnance can change over time, it can persist for a very long... View Details
Keywords: Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

ordinary managers. In The Innovator's DNA, the authors identify five capabilities demonstrated by the best innovators: (1) Associating: drawing connections between questions, problems, or ideas from unrelated fields; (2) Questioning:... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

is a time-honored approach, particularly in media and entertainment. When space is limited on store shelves and in traditional distribution channels, producers tend to focus on a few likely best sellers, hoping that one or two big hits... View Details
Keywords: Martha Lagace
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure repeated memorable service encounters; (2) customers buy... View Details
Keywords: Carmen Nobel
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

boarded a bullet train, headed west as far as they could, and exited in a village to start asking people what would make them buy a computer. What they discovered surprised them. Wandering to an impoverished part of town full of... View Details
Keywords: by Michael Blanding; Education
  • 20 May 2008
  • First Look

First Look: May 20, 2008

best ideas. The company is now considering the deployment of a prediction market to deepen user involvement and commitment in its innovation; however, it is not sure if it is an appropriate strategy for its community. Purchase this case: View Details
Keywords: Martha Lagace
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

education. There are still schools in America where teachers have to buy supplies for the children and where children share books. People have to be willing to see that public education is a valuable investment for the future. It doesn't... View Details
Keywords: by Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

and Why? Authors:Stephen Leider and Alvin E. Roth Publication:Journal of Transplantation 10 (May 2010): 1221-1227 Abstract The shortage of transplant kidneys has spurred debate about legalizing monetary payments to donors to increase the number of available kidneys.... View Details
Keywords: Martha Lagace
  • 16 Apr 2013
  • First Look

First Look: April 16

countries that differ greatly in terms of wealth (Canada, Uganda, and India). Finally, in Study 3, participants in Canada and South Africa randomly assigned to buy items for charity reported higher levels of positive affect than... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

207-075 In May 2006, a resident of Key West, Florida had to decide whether to renew his policy to insure against hurricane damage. The policy would cost $13,000 for one year, $5,000 more than what he paid in 2005. At the same time, a wealthy California resident was... View Details
Keywords: Martha Lagace
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

well-functioning business model"), through capability (what it takes to execute a plan and gain access to needed resources, owned or not, over time), to scalability ("These students are not small-time operators, aiming to run the View Details
Keywords: by John S. Rosenberg
  • 21 May 2013
  • First Look

First Look: May 21

was considering whether to buy natural gas properties from Dominion Resources. The question is whether the acquisition fits the corporate strategy. In exploring the questions, students will have the chance to consider what is in fact a... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

grown accustomed to the thrill of victory. "This is not what Red Sox fans want to hear," commented sports columnist Dan Shaughnessy. "In Boston the message needs to be 'win now.'" Within a matter of weeks, Epstein had launched an all-star View Details
Keywords: by Carmen Nobel; Sports; Banking

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