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  • All HBS Web  (777)
    • News  (157)
    • Research  (509)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (201)

Show Results For

  • All HBS Web  (777)
    • News  (157)
    • Research  (509)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (201)
← Page 21 of 777 Results →
  • 01 Oct 2002
  • News

Sam Hayes

their industry and not be seduced in the short term by the extreme competitiveness of the investment banking and securities marketplace. I've seen firsthand how that View Details
Keywords: Garry Emmons
  • March 2006 (Revised May 2010)
  • Case

Banco Hipotecario S.A.

By: Daniel Baird Bergstresser, Arthur I Segel and Alexandra de Royere
In 2003, the chairwoman and controlling shareholder of Argentina's leading residential mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002... View Details
Keywords: Restructuring; Currency; Banks and Banking; Mortgages; Crisis Management; Competition; Argentina
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Bergstresser, Daniel Baird, Arthur I Segel, and Alexandra de Royere. "Banco Hipotecario S.A." Harvard Business School Case 206-102, March 2006. (Revised May 2010.)
  • 13 Jun 2012
  • HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

studied the credit ratings industry in the wake of the financial crisis. In a paper published in the Journal of Financial Economics, he examined the role of competition between raters. One important distinction, in his view, is between... View Details
Keywords: by Maggie Starvish; Banking; Banking
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

Contemporary Theories and Perspectives on Economic Development Upgrading Regional Competitiveness: What Role for Regional Governments? By: Ketels, Christian H.M. Abstract—The literature on the competitiveness of locations has... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs and quality were managed so that View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 01 Dec 1998
  • News

Chalsty Fellowship Will Help Black South Africans Attend HBS

financial services organization to one of the country's most successful investment banking firms. Chalsty plans to be in attendance at the March Global Alumni Conference in Cape Town. He will serve on a panel led by HBS professor André... View Details
  • Fast Answer

Cost of doing business

How can I compare the costs of doing business in various countries or regions? The World Bank reports on the "cost of business start-up procedures (as % of GNI per capita).  This variable is part of their B-Ready project... View Details
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

hours reduce electricity bills? Perhaps for the first time, small-business owners accustomed to monthly accounting might need to track day-to-day spending so they can react quickly to changing economic conditions. Free and low-cost tools from View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • Article

Are Self-service Customers Satisfied or Stuck?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
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Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "Are Self-service Customers Satisfied or Stuck?" Production and Operations Management 19, no. 6 (November–December 2010). (Awarded the Decision Sciences Institute Stan Hardy Award for Outstanding Paper Published during 2010 in the Field of Operations Management.)
  • Profile

Ben Steiner

consultants involved in business-process outsourcing to India. Ben gained experience in health care and investment banking at Goldman Sachs. “My interests became focused on affecting change through for-profit ventures,” says Ben.... View Details
  • 03 May 2011
  • First Look

First Look: May 3

computational algorithmic problem. Participants were divided into two groups with identical skills distributions and exposed to the same competitive institutional setting. The "sorted" group was composed of individuals who... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2012
  • News

In Memoriam

Emeritus, passed away in October at the age of 78. His work focused on exploring the strategic uses of technology by corporations and the relationship between technological change and competitive strategy, as well as the social... View Details
Keywords: obituraries; Colleges, Universities, and Professional Schools; Educational Services
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

(Siko) Sikochi Abstract—We examine the influence of peer firms on trade credit policies of listed firms in the United States. We posit and find evidence that firms mimic their peers in formulating trade credit policies. The findings are more pronounced for firms in... View Details
Keywords: Dina Gerdeman
  • 08 Apr 2011
  • Research & Ideas

Will the Japan Disaster Remake the Landscape for Green Energy in Asia?

Even before the recent earthquake, tsunami, and nuclear meltdown in Japan, many parts of Asia had already begun investing in "green" energy. But the disaster has certainly upped the urgency of the discussions. “It's driven a lot of people to have a bit of a... View Details
Keywords: by Dennis Fisher; Energy; Utilities
  • 18 Dec 2023
  • Blog Post

Climate Symposium 2023: Adopting Climate Solutions at Scale

featured Stéphane Hallegatte, Senior Climate Change Advisor at the World Bank Climate Change Group, who started off the day by establishing that we need to focus on solutions, not doom and gloom. While it’s complicated to achieve change,... View Details
  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

http://www.hbs.edu/research/pdf/10-006.pdf Banking Deregulations, Financing Constraints and Firm Entry Size Authors:William R. Kerr and Ramana Nanda Abstract We examine the effect of U.S. branch banking... View Details
Keywords: Martha Lagace
  • 20 Sep 2021
  • Blog Post

Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.

out Investment Banking internships that paved the way to his first full-time Investment Banking Analyst role at UBS Investment Bank. After UBS, Laitsas spent five more years in investment banking,... View Details
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

perceived as value-destroying and may not improve a firm's competitive advantage. Bank Debt and Corporate Governance Authors:Victoria Ivashina, Vinay Nair, Anthony Saunders, Nadia Massoud, and Roger Stover... View Details
Keywords: Martha Lagace
  • 20 Mar 2012
  • First Look

First Look: March 20

rely on indirect governance through regulated competition among political as well as economic actors in structures that in many ways parallel the competition found in organized sports. Inevitably these two... View Details
Keywords: Sean Silverthorne
  • February 2012 (Revised March 2012)
  • Case

Citibank: Weathering the Commercial Real Estate Crisis of the Early 1990s

By: Julie M. Wulf and Ian McKown Cornell
Keywords: Competitive Strategy; Corporate Strategy; Crisis Management; Banking Industry; Banking Industry
Citation
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Wulf, Julie M., and Ian McKown Cornell. "Citibank: Weathering the Commercial Real Estate Crisis of the Early 1990s." Harvard Business School Case 712-446, February 2012. (Revised March 2012.)
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