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Show Results For
- All HBS Web
(777)
- News (157)
- Research (509)
- Events (1)
- Multimedia (1)
- Faculty Publications (201)
- 01 Oct 2002
- News
Sam Hayes
their industry and not be seduced in the short term by the extreme competitiveness of the investment banking and securities marketplace. I've seen firsthand how that View Details
Keywords: Garry Emmons
- March 2006 (Revised May 2010)
- Case
Banco Hipotecario S.A.
By: Daniel Baird Bergstresser, Arthur I Segel and Alexandra de Royere
In 2003, the chairwoman and controlling shareholder of Argentina's leading residential mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002... View Details
Keywords: Restructuring; Currency; Banks and Banking; Mortgages; Crisis Management; Competition; Argentina
Bergstresser, Daniel Baird, Arthur I Segel, and Alexandra de Royere. "Banco Hipotecario S.A." Harvard Business School Case 206-102, March 2006. (Revised May 2010.)
- 13 Jun 2012
- HBS Case
HBS Cases: A Startup Takes On the Credit Ratings Giants
studied the credit ratings industry in the wake of the financial crisis. In a paper published in the Journal of Financial Economics, he examined the role of competition between raters. One important distinction, in his view, is between... View Details
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
Contemporary Theories and Perspectives on Economic Development Upgrading Regional Competitiveness: What Role for Regional Governments? By: Ketels, Christian H.M. Abstract—The literature on the competitiveness of locations has... View Details
Keywords: Sean Silverthorne
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs and quality were managed so that View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Dec 1998
- News
Chalsty Fellowship Will Help Black South Africans Attend HBS
financial services organization to one of the country's most successful investment banking firms. Chalsty plans to be in attendance at the March Global Alumni Conference in Cape Town. He will serve on a panel led by HBS professor André... View Details
- Fast Answer
Cost of doing business
How can I compare the costs of doing business in various countries or regions? The World Bank reports on the "cost of business start-up procedures (as % of GNI per capita). This variable is part of their B-Ready project... View Details
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
hours reduce electricity bills? Perhaps for the first time, small-business owners accustomed to monthly accounting might need to track day-to-day spending so they can react quickly to changing economic conditions. Free and low-cost tools from View Details
- Article
Are Self-service Customers Satisfied or Stuck?
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "Are Self-service Customers Satisfied or Stuck?" Production and Operations Management 19, no. 6 (November–December 2010). (Awarded the Decision Sciences Institute Stan Hardy Award for Outstanding Paper Published during 2010 in the Field of Operations Management.)
- Profile
Ben Steiner
consultants involved in business-process outsourcing to India. Ben gained experience in health care and investment banking at Goldman Sachs. “My interests became focused on affecting change through for-profit ventures,” says Ben.... View Details
- 03 May 2011
- First Look
First Look: May 3
computational algorithmic problem. Participants were divided into two groups with identical skills distributions and exposed to the same competitive institutional setting. The "sorted" group was composed of individuals who... View Details
Keywords: Sean Silverthorne
- 01 Mar 2012
- News
In Memoriam
Emeritus, passed away in October at the age of 78. His work focused on exploring the strategic uses of technology by corporations and the relationship between technological change and competitive strategy, as well as the social... View Details
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
(Siko) Sikochi Abstract—We examine the influence of peer firms on trade credit policies of listed firms in the United States. We posit and find evidence that firms mimic their peers in formulating trade credit policies. The findings are more pronounced for firms in... View Details
Keywords: Dina Gerdeman
- 08 Apr 2011
- Research & Ideas
Will the Japan Disaster Remake the Landscape for Green Energy in Asia?
Even before the recent earthquake, tsunami, and nuclear meltdown in Japan, many parts of Asia had already begun investing in "green" energy. But the disaster has certainly upped the urgency of the discussions. “It's driven a lot of people to have a bit of a... View Details
- 18 Dec 2023
- Blog Post
Climate Symposium 2023: Adopting Climate Solutions at Scale
featured Stéphane Hallegatte, Senior Climate Change Advisor at the World Bank Climate Change Group, who started off the day by establishing that we need to focus on solutions, not doom and gloom. While it’s complicated to achieve change,... View Details
- 11 Aug 2009
- First Look
First Look: August 11, 2009
http://www.hbs.edu/research/pdf/10-006.pdf Banking Deregulations, Financing Constraints and Firm Entry Size Authors:William R. Kerr and Ramana Nanda Abstract We examine the effect of U.S. branch banking... View Details
Keywords: Martha Lagace
- 20 Sep 2021
- Blog Post
Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports Corp.
out Investment Banking internships that paved the way to his first full-time Investment Banking Analyst role at UBS Investment Bank. After UBS, Laitsas spent five more years in investment banking,... View Details
- 11 Dec 2007
- First Look
First Look: December 11, 2007
perceived as value-destroying and may not improve a firm's competitive advantage. Bank Debt and Corporate Governance Authors:Victoria Ivashina, Vinay Nair, Anthony Saunders, Nadia Massoud, and Roger Stover... View Details
Keywords: Martha Lagace
- 20 Mar 2012
- First Look
First Look: March 20
rely on indirect governance through regulated competition among political as well as economic actors in structures that in many ways parallel the competition found in organized sports. Inevitably these two... View Details
Keywords: Sean Silverthorne
- February 2012 (Revised March 2012)
- Case
Citibank: Weathering the Commercial Real Estate Crisis of the Early 1990s
By: Julie M. Wulf and Ian McKown Cornell
Keywords: Competitive Strategy; Corporate Strategy; Crisis Management; Banking Industry; Banking Industry
Wulf, Julie M., and Ian McKown Cornell. "Citibank: Weathering the Commercial Real Estate Crisis of the Early 1990s." Harvard Business School Case 712-446, February 2012. (Revised March 2012.)