Publications

April 1986 (Revised June 1986)
Case

Mexico and the Microcomputers (A)

By: James E. Austin and Dennis J. Encarnation III

Keywords: Computer Industry; Mexico

August 1986
Case

Dow Indonesia (A), Software Case

By: James E. Austin and Louis T. Wells Jr.

Keywords: Chemical Industry; Indonesia

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

part-time consultants are considered best-in-class—they are paid industry-competitive wages, and customers include LEGO, Microsoft, and Oracle—75 percent of them live with what others might consider a handicap: They have Asperger syndrome or some form of ASD. View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future. Prithwiraj Choudhury, Tsedal Neeley, Lakshmi Ramarajan, and Julia Austin share advice for managers. 6 Traits That Set Top Business... View Details

Keywords: by Dina Gerdeman

15 Feb 2000
Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

specialists." What, then, are the implications of Christensen's research for the health-care industry? If the historical pattern holds true, he predicts, most large, full-scale hospitals will eventually be replaced by focused-care institutions like the View Details

Keywords: by Staff; Health

19 Jan 2016
News

Electric Avenues

Illustration by Mario Wagner RELATED Learn about how HBS students and alumni are helping transform Boston Watch alumni discuss innovation inside City Hall Once viewed as an oxymoron, civic innovation has become a hot field, with cities from View Details

Keywords: Dan Morrell

February 2018 (Revised October 2019)
Case

Steinhoff International and the Stock Exchange

By: Siko Sikochi and Austin Lim

Nicky Newton-King, the Chief Executive Officer of the Johannesburg Stock Exchange (JSE), was put in a difficult position. A scandal had broken out at Steinhoff, a JSE-listed company, under her watch and there were calls to suspend listing of the company securities from... View Details

Keywords: Accounting; Financial Reporting; Mergers and Acquisitions; Financial Markets; Corporate Governance; Retail Industry; Manufacturing Industry; Distribution Industry; Africa; South Africa

28 Mar 2025
News

2025 HBS New Venture Competition: Students and Alumni Create Groundbreaking Solutions for the World’s Unique Challenges

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

One-on-One Meeting The one-on-one meeting between supervisor and staff is an invaluable tool for managing, but requires much attention to detail. Julia B. Austin explains best practices for getting the most out of the 1:1. Why Brexit is a... View Details

Keywords: by Carmen Nobel

06 Oct 2021
Blog Post

Latinx Women in the Spotlight: Amy Hernandez Turcios (MBA 2020)

incredible community on campus, and that sense of community has extended into “alumnihood.” I’m happy to report that a few of us got together for a LASO alumni retreat in Austin this September! The LASO familia ties are strong and extend... View Details

01 Apr 2009
News

New Book Looks at the Life of a CIO

May 2010 (Revised May 2010)
Case

Data.gov

By: Karim R. Lakhani, Robert D. Austin and Yumi Yi

This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open government. The process used by Vivek Kundra, the federal CIO, and his team to rapidly develop the website and to... View Details

Keywords: Safety; Rights; Analytics and Data Science; Internet and the Web; Ethics; Cost vs Benefits; Innovation and Management; Information Management; Public Administration Industry; Information Industry; United States

April 2004
Article

Mining Gold in Not-for-Profit Brands

By: John A. Quelch, James E. Austin and Nathalie Laidler-Kylander

Keywords: Brands and Branding; Nonprofit Organizations

Web

History | Social Enterprise | Harvard Business School

Perspectives in Nonprofit Management (SPNM) . 1994 New MBA Elective Entrepreneurship in the Social Sector is introduced. 1993 HBS pioneers the concept of social enterprise with the founding of its Social Enterprise Initiative (SEI), led by Professors James E. View Details

2001
Chapter

Management in Developing Countries

By: James E. Austin and Tomas Kohn

Keywords: Developing Countries and Economies; Management

fall 2006
Article

Business and Low-Income Sectors: Finding a New Weapon to Attack Poverty

By: James E. Austin and Michael Chu

Keywords: Poverty; Business Ventures

October 1996 (Revised May 2001)
Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt

The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details

Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry

May 1996 (Revised August 2001)
Case

Timberland and Community Involvement

By: James E. Austin and Jaan Elias

The Timberland Co., a manufacturer and retailer of footwear, outdoor apparel, and accessories, committed itself to instituting and communicating a core set of values to its employees, stockholders, and consumers. The system of beliefs emphasized community service.... View Details

Keywords: Ethics; Values and Beliefs; Business and Community Relations; Social Enterprise; Corporate Strategy; Apparel and Accessories Industry