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  • All HBS Web  (1,140)
    • News  (338)
    • Research  (499)
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    • Multimedia  (21)
  • Faculty Publications  (198)

Show Results For

  • All HBS Web  (1,140)
    • News  (338)
    • Research  (499)
    • Events  (3)
    • Multimedia  (21)
  • Faculty Publications  (198)
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  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

Aldo Sesia, a research associate at HBS, discuss how loyalty schemes evolved, what they look like today, why so many retailers aren't using them effectively, and how they can be improved to win customer business in an uncertain marketplace. A Brief View Details
Keywords: by Maggie Starvish; Retail
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

bearers of bad news is mitigated when recipients are made aware of the benevolence of the messenger’s motives. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55611 March 2019 Enterprise & Society Oral History and the... View Details
Keywords: Dina Gerdeman
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

to have their first child in Mumbai, or return to the U.S. for the delivery. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809045 Political and Economic History of the People's... View Details
Keywords: Martha Lagace
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Chicago press on June 1 in an edited volume entitled Accelerating Innovation: Insights from Multiple Sectors. In detailed histories of agriculture, chemicals, semiconductors, computers, the internet and biopharmaceuticals we asked "what... View Details
Keywords: by Staff; Energy; Utilities
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

innovation strategy under market uncertainty is also addressed. Purchase this note: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=508090 Myths and Lessons of Modern Chinese History Harvard Business... View Details
Keywords: Martha Lagace
  • 31 Aug 2016
  • Research & Ideas

One Quarter of Entrepreneurs in the United States Are Immigrants

Debates over the pluses and minuses of immigrant entrepreneurs on the American economy are white hot, but one thing seems stubbornly lacking from them: facts. The arguments are familiar by now. Immigrants take jobs from native-born... View Details
Keywords: by Michael Blanding
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

American Civil War, Maggie Lena Walker did her best to actively effect change by finding solutions to the social and economic problems facing blacks and especially black women. Taking charge of the flailing Independent Order of St. Luke... View Details
Keywords: Martha Lagace
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Institutions on the Philippine Frontier Under American Rule, 1898-1918 Authors:Lakshmi Iyer, Noel Maurer Abstract Abstract We examine three reforms to property rights introduced by the United States in the Philippines in the early 20th... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

dairy worker on a rail stop in western Kansas, Eisenhower felt passionate about military history and football from a young age. He was determined to escape his father’s line of work in the local creamery and applied for officer training,... View Details
Keywords: by Avery Forman; Entertainment & Recreation
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

and electronic payment technology to assess the health of a business. Traditional lenders generally focus on both the small business owners' personal credit history and key metrics about the borrower's business, such as industry-specific... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 09 Aug 2016
  • First Look

August 9, 2016

much higher than the typical 4% allocation by his American counterparts. Differing from many U.S. endowments, real estate has remained a vital part of the Christ Church endowment since its founding in the mid-16th century. The College... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

March 2015 American Economic Journal: Macroeconomics A Behavioral Model of the Popularity and Regulation of Demandable Liabilities By: Rotemberg, Julio J. Abstract—Overoptimism regarding one's ability to arrive early in a queue is shown... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

specialize in their respective niches—politely eying each other and making sure not to overlap too directly. Such niche specialization is a fixture of many other nascent markets. It remains to be seen whether more head-on competition will occur later; however, if the... View Details
Keywords: by Michel Anteby; Health
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

most intense battles of the cola wars were fought over the $66 billion CSD industry in the United States, where the average American consumes 52 gallons of CSD per year. In a "carefully waged competitive struggle," from 1975 to... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2002
  • Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

Cultural differences can influence business negotiations in significant and unexpected ways, as many a hapless dealmaker has learned. In some cases, it's a matter of ignorance or blatant disrespect, as with the American salesman who... View Details
Keywords: by James K. Sebenius
  • 22 Mar 2011
  • First Look

First Look: March 22

in the credit market that have deep roots in the system's structure, conduct, and regulation. The time has come for a clear-eyed assessment of what happened and how the system should be strengthened and restructured. Such reform will have a profound and lasting impact... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2015
  • First Look

First Look: April 7

Business School Case 315-055 Al Islami Foods: Beyond Dubai In 2014, Al Islami Foods CEO Marwan Al Garem considers his company's history of growth in Dubai and its growth opportunities within and outside the city. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

don't recognize that as well. But I think it's more deeply engrained in our history and the way we think about things. Q: In terms of board structure, two of the book's chapters make opposing arguments. David Nadler of Marsh &... View Details
Keywords: by Julia Hanna
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

realize liquidity from its successful investment in American Seafoods Corp., Inc. An apparently innovative solution is developed, which calls for issuing Income Deposit Securities. Does this innovation make sense, and is it practical?... View Details
Keywords: Sean Silverthorne
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

unique data set on the career histories of Indian bureaucrats supports the key predictions of our framework. We find that politicians use frequent reassignments (transfers) across posts of varying importance as a means of control.... View Details
Keywords: Martha Lagace
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