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  • All HBS Web  (1,672)
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  • 01 Nov 2011
  • First Look

First Look: Nov. 1

online discount vouchers, a new marketing tool that offers consumers large discounts when they prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher View Details
Keywords: Sean Silverthorne
  • 15 Mar 2010
  • HBS Case

Developing Asia’s Largest Slum

Located in Mumbai, India, Dharavi is home to an estimated 700,000 people living on just 551 acres. Featured in the 2008 Oscar-winning film Slumdog Millionaire, Dharavi embodies the characteristics of a slum as defined by the United Nations: inadequate View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 12 Oct 1999
  • Research & Ideas

Where Main Street Meets Wall Street

years later, both camps benefit enormously from their close ties: the mutual fund is America's investment vehicle of choice, with one in three U.S. households owning a stake in the industry's $5.5 trillion in assets. "By making the capital markets easily View Details
Keywords: by Garry Emmons; Financial Services
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

"Work done in the spirit of service is the highest form of worship." —Abdu'l-Bahá The field of economics is rife with the concept of "capital." There's financial capital—cold hard cash or cashable assets. There's fixed capital—the... View Details
Keywords: by Carmen Nobel
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

Foundation shows how the unhealthiness of an industry’s workers correlates closely with the unhealthiness of the communities in which those workers and their families reside. Companies that invest in community health have the potential to reduce employee health care... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

when you compare [health care] to other industries, and ask what information is available to consumers that influences choice: choice of physician, choice of where to have procedures done, ability to access meaningful and useful... View Details
Keywords: by Martha Lagace; Health
  • 28 Oct 2014
  • First Look

First Look: October 28

of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choice of... View Details
Keywords: Carmen Nobel
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

business leaders had to have demonstrated at least four consecutive years of top financial performance, and/or they had to have led a business or service that changed the way Americans lived, worked, or interacted in the twentieth... View Details
Keywords: by Sean Silverthorne
  • 30 Jan 2017
  • Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

“Investors in those funds benefit from that process, as they tend to buy the company at a discount from the market and sell it back later to the market for a premium once the company has been turned around.” But private equity is not a tool that benefits small... View Details
Keywords: by Michael Blanding; Financial Services
  • 10 Apr 2019
  • HBS Case

How Entrepreneurs Can Turn Lead Into Gold

capital is often related to a lack of those other resources.” Coming up short Wu and his coauthors identified three areas in which most entrepreneurs come up short in the process of developing a new business venture: searching for resources outside one’s immediate... View Details
Keywords: by Michael Blanding; Financial Services
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

impact stayed. Kash, John, and I worked very hard to capture our findings in a single document. Alan Weber, at the time the Editor of the Harvard Business Review, did a magnificent job of taking our manuscript and making it accessible to... View Details
Keywords: by Sarah Jane Johnston
  • 19 Aug 2015
  • Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

free and still build a strong business model through add-on products and services that they may charge for. Q: How do online companies walk the line between community-building and monetization strategies? Should one or the other come... View Details
Keywords: Re: Jeffrey J. Bussgang; Technology
  • 17 Feb 2003
  • Research & Ideas

Rating Fund Managers by the Company They Keep

mutual funds will adopt our approach. We'd love to work with such a service to help make this information available to investors at large. Q: In your analysis you relied rather heavily on Spectrum and other computer-generated data tools.... View Details
Keywords: by Ann Cullen
  • 17 Dec 2001
  • Research & Ideas

Risks and Rewards of the Intrapreneur

Panelists identified several keys to help prospective intrapreneurs make the decision. You have a better chance of success, they suggested, if the start-up's product is somehow related to the core business—you'll likely have access to... View Details
Keywords: by Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

to be innovative, really providing service to customers and attracting top talent. They are now becoming utilities, facing an incredible amount of regulation largely because of their own conduct failures. Third, they could reduce risk... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services; Financial Services
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues many families, and people are saving more and spending less... View Details
Keywords: by Danielle Kost; Retail
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

been diligent in filing lawsuits—they’re filing plenty of lawsuits. But Uber is fighting back. Often the company’s strategy has been to delay regulators’ every complaint, trying to get their service that much more entrenched so it will be... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

social networks involves selling access to members based on their personal information. Subscription and freemium models get talked about, but even Wikipedia can't make such models work. Q: So what fate does Ello face? Any advice for... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Financial Services; Financial Services
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

The Soda X wireless window would allow consumers to access an individually tailored list of products and services anywhere, anytime. It would be a natural community-building device and would define users... View Details
Keywords: by Nitin Nohria & Marty Leestma
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