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  • 01 Jun 1996
  • News

Class Acts

administrators, and students," he notes. Toward that end, Dobron and SA Technology Committee chair Judy Stahl (MBA '96) helped put into place the School's new information technology platform, which included establishing a site on the... View Details
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

products to have adverse events reports. These data may inform proposals for review of high-risk devices. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52136 in press Organizational Behavior and Human Decision Processes... View Details
Keywords: Carmen Nobel
  • 10 Mar 2015
  • First Look

First Look: March 10

and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the... View Details
Keywords: Carmen Nobel
  • December 1999
  • Case

Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun"

By: Rosabeth M. Kanter and Jane Roessner
SunPeak was the largest project Sun Microsystems, Inc. had ever undertaken: shifting Sun's entire business transaction system from a mainframe-based enterprise resource planning (ERP) system to a Sun-based system. Making the shift would be complicated and financially... View Details
Keywords: Projects; Transformation; Organizational Structure; Business Strategy; Complexity; Risk and Uncertainty; Success; Information Technology; Internet and the Web; Technology Industry; Technology Industry
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  • 23 Mar 2003
  • Research & Ideas

Putting the Project Puzzle Together

at it through different lenses.—F. Warren McFarlan Q: What is some of your basic advice for helping companies align their portfolios? A: Understand your portfolio by looking at it through different lenses; try to benchmark yourself against best View Details
Keywords: by Martha Lagace
  • 29 Sep 2020
  • Blog Post

New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices

problem of vulnerable legacy devices impacted companies. She honed in on the problems her startup is working to solve after speaking with corporate CIOs, legacy device manufacturers, and other stakeholders. One of the most important pieces of View Details
  • Web

Visionary, Innovator, Educator - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • Profile

Luc Sirois

The health care industry needs so much improvement, it will take a whole movement to fix it. “The more leaders, the better,” says Luc Sirois (MBA 1997), who sees progress coming not through a single organization, but rather from groups of... View Details
Keywords: Health Care; Technology; Nonprofit / Government
  • Article

Are Online and Offline Prices Similar? Evidence from Large Multi-Channel Retailers

By: Alberto Cavallo
Online prices are increasingly used for measurement and research applications, yet little is known about their relation to prices in physical stores, where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously collected... View Details
Keywords: Online Prices; Offline Prices; Multi-channel Retailers; Price; Internet and the Web; Measurement and Metrics; Retail Industry
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  • December 2011
  • Article

Data Impediments to Empirical Work on Health Insurance Markets

By: Leemore S. Dafny, David Dranove, Frank Limbrock and Fiona Scott Morton
We compare four datasets that researchers might use to study competition in the health insurance industry. We show that the two datasets most commonly used to estimate market concentration differ considerably from each other (both in levels and in changes over time),... View Details
Keywords: Competition; Analytics and Data Science; Market Participation; Insurance Industry
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  • January 2007 (Revised December 2007)
  • Case

Digital China Holdings Limited: Managing the Transition from a Product-oriented to a Service-oriented Company

By: F. Warren McFarlan, Guoqing Chen, Kai Reimers and Xunhua Guo
Digital China is the largest Chinese independent systems integrator (IBM and HP are larger). Describes their history and their current strategy and invites the student to advise them as to how they should continue to grow in the future. This is the closest China... View Details
Keywords: History; Information Technology; Service Operations; Growth and Development Strategy; Technology Industry; China
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  • November 1990 (Revised October 1991)
  • Case

John Crane UK Ltd.: The CAD-CAM Link

Describes the improvement of manufacturing performance in a job shop through the application of a variety of techniques such as group technology, manufacturing cells, and CAD-CAM. As well as exploring the limitations and merits of these methods, the case explores the... View Details
Keywords: Small Business; Production; Information Technology; Performance Improvement; Manufacturing Industry; United Kingdom
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  • December 1982
  • Supplement

New Technology and Job Design in a Phone Company (B)

By: Richard E. Walton
Keywords: Technology Adoption; Job Design and Levels; Telecommunications Industry
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  • 23 Dec 2014
  • First Look

First Look: December 23

Internal Problems By: Sebenius, James K. Abstract—Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and... View Details
Keywords: Carmen Nobel
  • 21 Jul 2009
  • First Look

First Look: July 21

for making CBA more effective, rather than eliminating CBA as a decision-making tool. Download the paper: http://www.hbs.edu/research/pdf/10-001.pdf Reputation and Competition: Evidence from the Credit Rating Industry (revised) Authors:Bo... View Details
Keywords: Martha Lagace
  • 22 May 2012
  • First Look

First Look: May 22

better access to finance can be attributed to a) reduced agency costs due to enhanced stakeholder engagement and b) reduced informational asymmetry due to increased transparency. Using a large cross-section of firms, we find that firms... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

authors The I's Have It From Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations By Boris Groysberg and Michael Slind Organizational conversation, in our use of the term, applies to the full range of patterns and processes by which View Details
Keywords: Re: Boris Groysberg
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

Imagine a retail chain that offers customers not only the lowest prices but also personalized customer service. Employees receive above-average wages and 20 times more training than the average American retailer. Sounds like a recipe for retail suicide, especially in... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

trying to solve. If your way of thinking about potential customers doesn’t uncover information about who buys and why in each segment, all you have is a power point, not an actionable basis for product, pricing, and sales decisions.” Only... View Details
Keywords: by Michael Blanding; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products; Industrial Products
  • May 2004 (Revised March 2005)
  • Case

Instant Messaging

By: David B. Yoffie and Deborah Freier
Explores the usage and technology of instant messaging (IM). IM enables two or more users to communicate almost instantaneously over the Internet with short, private text messages. Most IM service providers chose to remain proprietary and, therefore, a user of most IM... View Details
Keywords: Network Effects; Standards; Communication Technology; Mobile and Wireless Technology; Internet and the Web; Web Services Industry
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