Human Capital Management - Publications - Faculty & Research

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

Citation

Educators

Purchase

12 Jun 2012
First Look

First Look: June 12

management practices and the company's stockholders, who were more likely to hold stock for short periods of time compared to other stocks. Read the article: http://hbr.org/2012/06/short-termism-dont-blame-investors/ar/1 Leadership Is a... View Details

Keywords: Sean Silverthorne

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

business’s success. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54913 in press Management Science Communicating Warmth in Distributive Negotiations is Surprisingly Counter-productive By: Jeong, M., J. Minson, M.... View Details

Keywords: Dina Gerdeman

15 Nov 2011
First Look

First Look: November 15

essential to develop the self-awareness, compassion, emotional intelligence, and authenticity required to be inspired human beings and inspiring leaders. Book:... View Details

Keywords: Sean Silverthorne

Person Page

Press / Media

By: Debora L. Spar

I'll have a girl, please

American Public Media [Marketplace], 12 September 2006

DR. DEBORAH SPAR: "The ability to choose gender is really only the first... View Details

19 Jan 2023
News

40 Ideas to Shake Up Your Hiring Process

01 Mar 2013
News

Leveraging Female Talent

the United States to see what courses are being offered in the field of women and leadership. And whenever I taught the Managing Human Capital course, I surveyed my female... View Details

Keywords: Julia Hanna; Management of Companies and Enterprises; Management of Companies and Enterprises

30 Nov 2020
Research & Ideas

COVID Not Slowing VC Investment

Business School Working Knowledge. [Image: Hiraman] Related Reading Recessions Push Some Entrepreneurs to Launch Too Soon Why Backstage Capital Invests in ‘Underestimated’ Entrepreneurs Research Paper: Does Venture View Details

Keywords: by Danielle Kost; Financial Services; Banking

08 Nov 2013
HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

13 Apr 2022
News

The New Terms of the Talent Bargain

02 May 2017
First Look

First Look at New Research: May 2, 2017

moral of this story is not how to do crisis management faster and better in a lightning-fast digital world. It’s that even the nimblest and deftest crisis management response cannot contain the damage of... View Details

Keywords: Carmen Nobel

05 Aug 2021
Blog Post

Closing the Education Gap with Kei Takatsuka (MBA 2022)

human capital from the country. “One problem we are facing is super practical and that is navigating the Visa issues to make the model sustainable,” Takatsuka said. “The second problem we want to solve for... View Details

Keywords: Venture Capital; Venture Capital; Venture Capital

29 May 2018
First Look

New Research and Ideas, May 29, 2018

February 2018 Journal of Accounting & Economics Bank CEO Materialism: Risk Controls, Culture and Tail Risk By: Bushman, Robert, Robert Davidson, Aiyesha Dey, and Abbie Smith Abstract—We investigate how the prevalence of materialistic bank CEOs has evolved over time... View Details

Keywords: Dina Gerdeman

08 Apr 2016
Research & Ideas

How to Hire a Millennial

General Electric isn’t moving to Boston’s waterfront for the views, however breathtaking they may be. In the increasingly fierce battle for millennial talent, GE’s decision to uproot its long-time headquarters from suburban Connecticut is nothing less than a... View Details

Keywords: by Joseph Fuller

03 Nov 2021
News

Workforce Continuity as Competitive Advantage

23 Jun 2017
News

A 'Pillar' of Entrepreneurship

Photo courtesy of Russ Wilcox Photo courtesy of Russ Wilcox Serial entrepreneur Russ Wilcox (MBA 1995), whose ventures have included E-Ink, Transatomic Power and new life sciences startup, Piper Therapeutics, has joined Pillar, the “founder-friendly” Boston-based... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises

08 Jan 2020
Blog Post

Know Your Audience - Recruiting HBS Students for Private Equity

firm with the human capital resources to do targeted outreach through the Resume Database, VCPE Club and/or Women In Investing Club. A dedicated recruiter can also manage the... View Details

Keywords: Venture Capital / Private Equity

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

financial capital is important, generating human capital and social capital can be just as important, if not more so, and often gets short... View Details

Keywords: by Michael Blanding; Financial Services

Rick Grinnell

(acquired by Deloitte). As an experienced venture capitalist and operator, Rick has invested in some of the most dynamic companies in security, storage, analytics and SaaS applications during his 20+ years in the venture capital industry.... View Details

Keywords: Venture Capital

01 Aug 2018
What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

backlash ” Harti commented that, “The problem arises when the capital moves off-shore and the work force can’t follow.” Michael put it more bluntly: “I think many Americans have woken up in a state of shocked disbelief to find out free... View Details

Keywords: by James Heskett

Publications