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Show Results For
- All HBS Web
(7,009)
- People (8)
- News (1,393)
- Research (4,318)
- Events (39)
- Multimedia (81)
- Faculty Publications (2,648)
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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
relationships with the short- and long-run benefits that each generates will help companies make informed decisions about how to serve their customers more profitably in the future. Probing The Process... View Details
Keywords: by Peter K. Jacobs
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
promising and profitable. This should benefit small businesses who, despite having to deal with higher interest rates in some cases, could find more transparency in product and... View Details
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
in those areas. However, those incremental sales were offset by lower margins and return on equity, negating the benefits of those higher sales. "This evidence suggests that multinationals that tolerate... View Details
Keywords: by Michael Blanding
- 20 Aug 2012
- Research & Ideas
The Acquirers
between financial and strategic buyers. "Just believing that debt markets are overvalued does not imply a benefit to one type of buyer," says Rhodes-Kropf. Rhodes-Kropf says that debt market... View Details
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
the International Space Station! We have learned that almost any technical challenge can benefit from having an open innovation approach. The key is to develop a problem statement that can be accessible and... View Details
- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
this question, particularly since if this is a question of coordinating efforts, highlighting the risks and benefits of action may help to create a critical mass of firms working together. "Could we... View Details
Keywords: by Dina Gerdeman
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
Not only has technology entered nearly every area of our personal life, it's the rare industry that isn't computerized, networked, and advertised on Facebook. Except one: education. Outside of the occasional computer lab, basic webpage,... View Details
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
they: (1) are special, (2) are entrepreneurs first and leaders second, (3) or represent a kind of leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about... View Details
Keywords: by James Heskett
- 25 Feb 2008
- Sharpening Your Skills
Sharpening Your Skills: Starting a Business
legitimacy, status, and reputation. Key concepts include: Small companies can grow by developing intangible social resources such as legitimacy, status, and reputation. In some cases the location of a new... View Details
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
the computer memory industry are that many different companies manufacture both memory and computers, and that computer makers and consumers View Details
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
the layoffs one by one? What rationale did they provide to the employees? What kinds of benefits did they offer them? What kind of reactions did people have, and how did the managers handle those reactions?... View Details
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
aligned with the effort, and a strong and well-articulated business case for action. IBM's diversity task forces benefited from all four. Demonstrate Leadership Support It's... View Details
Keywords: by David A. Thomas
- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
industry forecasters," says Greyser, who, with Vadim Kogan, analyzed the issue in the HBS working paper: NBC and the 2012 London Olympics: Unexpected Success. Achieving the same kind of success in Sochi may be more difficult. There are... View Details
- 17 Aug 2015
- Research & Ideas
Who is Boss in the Sharing Economy?
proposed an intermediate category of workers called "dependent contractors" with some legal protections and benefits without the full perks of employees, similar to classifications in other countries such as... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
Digital Doctor In recent years, many physicians have put away pen-and-paper and taken up the keyboard or tablet to maintain patient health records. One motivation was the 2009 Health Information Technology for Economic View Details
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
medication, which alleviates a health problem, or the face cream, which enhances skin care. But other individuals and groups also satisfy our definition: Pharmacy chains, distributors, hospitals, physicians, View Details
Keywords: by Robert Simons
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
Microsoft, as the leader in one generation of technology, becoming the dominant player in the next generation. As long as Microsoft continues to re-deploy the margins in its core business to explore new ones, chances are the market and... View Details
Keywords: by James Heskett
- 17 Apr 2013
- Research Event
Conference Challenges Gender Conventions
that women often leave client service to work in industry where they experience better work/life quality but limit their ultimate career progression. Her team focuses on creating policies to influence the costs and View Details
Keywords: by Maggie Starvish
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
compensation as grossly excessive relative to the time and effort the partners had invested in AWP. 43 XTV's third investment, Documentum, proved to be its primary money-maker.—Henry Chesbrough XTV's third... View Details
Keywords: by Henry Chesbrough
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
capital-intensive business, and it's important to consider how one's money is obtained. "There are many different funding options, from syndicates to institutions, and there are View Details