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Show Results For
- All HBS Web
(9,652)
- People (41)
- News (3,268)
- Research (4,122)
- Events (42)
- Multimedia (163)
- Faculty Publications (2,887)
- September 20, 2019
- Editorial
Why Asking for Advice Is More Effective Than Asking for Feedback
By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans
Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details
Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication
Yoon, Jaewon, Hayley Blunden, Ariella S. Kristal, and A.V. Whillans. "Why Asking for Advice Is More Effective Than Asking for Feedback." Harvard Business Review (website) (September 20, 2019).
- June 1979
- Background Note
Developing Skill in Listening
By: Arthur N. Turner
Keywords: Interpersonal Communication
Turner, Arthur N. "Developing Skill in Listening." Harvard Business School Background Note 479-033, June 1979.
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
reviews, should never be conducted by one person alone. “Think about it. Every major corporation does not have the CEO interviewed alone. There’s always a corporate communications person and others in the room,” she says. “How hard would... View Details
Keywords: by Dina Gerdeman
- April 2025
- Article
Serving with a Smile on Airbnb: Analyzing the Economic Returns and Behavioral Underpinnings of the Host’s Smile
By: Shunyuan Zhang, Elizabeth Friedman, Kannan Srinivasan, Ravi Dhar and Xupin Zhang
Non-informational cues, such as facial expressions, can significantly influence judgments and interpersonal impressions. While past research has explored how smiling affects business outcomes in offline or in-store contexts, relatively less is known about how smiling... View Details
Keywords: Sharing Economy; Airbnb; Image Feature Extraction; Machine Learning; Facial Expressions; Prejudice and Bias; Nonverbal Communication; E-commerce; Consumer Behavior; Perception
Zhang, Shunyuan, Elizabeth Friedman, Kannan Srinivasan, Ravi Dhar, and Xupin Zhang. "Serving with a Smile on Airbnb: Analyzing the Economic Returns and Behavioral Underpinnings of the Host’s Smile." Journal of Consumer Research 51, no. 6 (April 2025): 1073–1097.
- 01 Mar 2010
- News
Students Assist Needy Family
$1,550 for the family in less than 48 hours. “It was a truly rewarding and meaningful experience for both of us,” said Simmons. SmallCanBeBig.org, created by Boathouse Group, a Boston communications firm led by president John Connors (PMD... View Details
- winter 2000
- Article
Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett
By: C. A. Bartlett
Bartlett, C. A. "Closing the Strategic Generation Gap: A Conversation with Christopher Bartlett." Leader to Leader 15 (winter 2000): 27–32.
- 30 Mar 2018
- News
Fighting Poverty One Neighborhood at a Time
organization shares with other cities the three-pronged, neighborhood-based development strategy of mixed-income housing, a cradle-to-college education pipeline, and effective community wellness programs that helped to revitalize... View Details
- 01 Jun 2013
- News
Lesson Plans
one that will depend on investments by the business community to accelerate innovation and the capacity of technology to support great teaching. It can't happen quickly enough." "Education is our generation's civil rights cause. It is the... View Details
- 19 Aug 2021
- News
A Letter to My White Friends and Colleagues
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Courtesy Steven Rogers Courtesy Steven Rogers On May 31st, 2020, six days after the murder of George Floyd, Steven Roger's daughter Ariel sent him a text. In it, she told her dad that the Black View Details
- October 1982
- Supplement
Fiber-Optics Industry (F)
By: Michael E. Porter and John R. Wells
Porter, Michael E., and John R. Wells. "Fiber-Optics Industry (F)." Harvard Business School Supplement 383-046, October 1982.
- January 2004
- Article
Cross-country Technological Adoption: Making the Theories Face the Facts
By: Diego Comin and Bart Hobijn
We examine the diffusion of more than twenty technologies across twenty-three of the world's leading industrial economies. Our evidence covers major technology classes such as textile production, steel manufacture, communications, information technology,... View Details
Keywords: Technology Adoption; Cross-Cultural and Cross-Border Issues; Development Economics; Human Capital; Government and Politics; Trade; Production; Information Technology; Communications Industry; Communications Industry
Comin, Diego, and Bart Hobijn. "Cross-country Technological Adoption: Making the Theories Face the Facts." Journal of Monetary Economics (January 2004).
- 01 Jun 2012
- News
Porter, Kanter Win McKinsey Awards
capital and labor, disconnecting business from society and posing conflicts between them. She advocates a new approach to leadership and corporate behavior in which companies exhibit, among other things, a common purpose, a long-term view, emotional engagement, and... View Details
Keywords: awards
- November 2008 (Revised August 2010)
- Case
Whole Foods Acquires Wild Oats (A)
Examines the implications of Whole Foods' CEO's anonymous message board postings including its potential impact on the company's proposed merger with Wild Oats. View Details
Keywords: Forms of Communication; Acquisition; Communication Strategy; Retail Industry; Food and Beverage Industry
Kimbrough, Michael D., Sudhakar Balachandran, Madhav Srinivasan, and Rachel Gordon. "Whole Foods Acquires Wild Oats (A)." Harvard Business School Case 109-029, November 2008. (Revised August 2010.)
- March 2022 (Revised November 2022)
- Case
When Should CEOs Speak Out Publicly? The 2021 Georgia Voting Law
By: William W. George, Hubert Joly and Amram Migdal
This case describes the March 2021 passage of a voting and elections law in the U.S. state of Georgia and reactions by corporations and corporate leaders to the law. Included are a brief history of voting rights in the United States and Georgia and an overview of the... View Details
Keywords: Voting Rights; CEO Activism; Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Spoken Communication; Decision Making; Judgments; Voting; Demographics; Nationality; Race; Geography; Geographic Location; Geopolitical Units; Country; Government and Politics; Government Administration; Government Legislation; Political Elections; History; Law; Laws and Statutes; Rights; Leadership; Leadership Style; Management; Management Skills; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Social Psychology; Status and Position; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; United States; Georgia (state, US)
- September 1989
- Case
Penobscot Nation and Passamaquoddy Tribe
By: Andre F. Perold
Keywords: Civil Society or Community
Perold, Andre F. "Penobscot Nation and Passamaquoddy Tribe." Harvard Business School Case 290-001, September 1989.
- March 2021
- Article
International Trade and Social Connectedness
By: Michael Bailey, Abhinav Gupta, Sebastian Hillenbrand, Theresa Kuchler, Robert J. Richmond and Johannes Stroebel
We use de-identified data from Facebook to construct a new and publicly available measure of the pairwise social connectedness between 170 countries and 332 European regions. We find that two countries trade more when they are more socially connected, especially for... View Details
Bailey, Michael, Abhinav Gupta, Sebastian Hillenbrand, Theresa Kuchler, Robert J. Richmond, and Johannes Stroebel. "International Trade and Social Connectedness." Journal of International Economics 129 (March 2021).
- Profile
Ann S. Moore
Ann S. Moore (MBA 1978), the first female chair and CEO of Time Inc., oversaw nearly 150 magazines and their brand extensions. During her tenure, she launched more magazines than Time founder Henry R. Luce and, as publisher of People, turned that magazine into a... View Details
- Profile
Lindsay Ullman
Lindsay Ullman, MBA 2015, openly admits that her reasons for coming to HBS "seem clearer after the fact." During stints at Google and Google Ventures, Lindsay came to realize that while she loved being an investor, she wanted to either join a company or start... View Details
Keywords: Tech
- April 1980 (Revised March 1993)
- Exercise
Interactive Exercises
By: Howard Raiffa
Keywords: Interactive Communication
Raiffa, Howard. "Interactive Exercises." Harvard Business School Exercise 180-143, April 1980. (Revised March 1993.)
- April 1986 (Revised December 1988)
- Case
Massimo Menichetti
Examines different alternatives for the introduction of telemation and computer aided design in a small firm. The issues involve what extent of cooperation is required by different firms so that a telecommunicative interchange between them becomes effective. View Details
Jaikumar, Ramchandran. "Massimo Menichetti." Harvard Business School Case 686-135, April 1986. (Revised December 1988.)