Experiments - Publications - Faculty & Research

18 Mar 2019
News

Stuck in Commuter Hell? You Can Still Be Productive

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Business Finance Course Online | HBS Online

finance-related issues and the experiences they go through. Saad Hashmi Associate Corporate Relationship Mangaer at HSBC Bank Middle East Limited Prepare for future professional opportunities and jumpstart your career by gaining an... View Details

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Funding Opportunities - Business & Environment

MBA Experience Funding Opportunities 2ms Career and Internship Support While many options exist to address environmental issues through traditional for-profit careers, some students make their marks on the world through other types of... View Details

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Hawes Hall | About

Executive Education classrooms and was the School’s first new classroom built in 50 years. The building was constructed during the tenure of Dean Kim B. Clark, who advocated using technology to deepen the learning experience by bringing... View Details

Profile

Madison McIlwain

contributed to your understanding of business concepts, leadership, and/or problem solving? The kaleidoscope of experiences within my section has challenged me to ask “Why?” more. In cases where the protagonist is faced with a gray area... View Details

15 Sep 2015
First Look

September 15, 2015

decision support tool for Rue La La's daily use. We conduct a field experiment and find that sales do not decrease due to implementing tool recommended price increases for medium and high price point products. Finally, we estimate an... View Details

Keywords: Sean Silverthorne

11 Jul 2019
Sharpening Your Skills

Deconstructing 'Customer Experience'

evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details

Keywords: by Sean Silverthorne; Retail; Service

02 Jun 2020
Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

seasonal flu and colds happen. The pandemic has offered a crash course in how viruses spread. Meanwhile, many conventional restaurants have become cloud kitchens by necessity. This unwanted experience might now prove valuable, at least in... View Details

Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage

Profile

Rachel H Chung

with me. Coming to HBS is like Being at the world’s best test kitchen. I feel like I’m constantly tasting new flavors and experimenting with new recipes. Before HBS, I had minimal exposure to various industries and certain subjects, and... View Details

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Becoming an Entrepreneur - Alumni

entrepreneurship immediately, or acquire more business experience first? When you feel ready to be a founder, you'll need: An idea for a problem to be solved And/or a team of partners who have a marketable idea, or have skills/experiences... View Details

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Gender & Race in Organizations Research Group - Race, Gender & Equity

Shirtz is a doctoral student in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University. Her research broadly examines organizational culture, social identity, and inequality by exploring the... View Details

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

people tend to use whatever option is set up as the default, so resetting default options with inclusivity in mind can be a useful strategy. Companies can also consider increasing the prominence of their anti-discrimination policies to help raise awareness. View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

Pacific Last fall, the center and the HBS Club of Shanghai hosted the 15th Annual HBS Entrepreneurship Forum. Titled “Convergency in New Dynamics,” it included both an online webinar and an in-person fireside chat that explored branding and innovation in Asia Pacific,... View Details

Keywords: Jennifer Gillespie

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Balancing Work & Life - Alumni

careful preparation, good communication, and a focus on solutions that work for all parties. Finding a Therapist At various times in life it is not unusual to experience transitions that can cause stress and uncertainty. At these times,... View Details

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

experiment with Hugo Insurance, a California-based insurance technology company, to introduce a new “pay-as-you-go” contract for uninsured drivers in the state’s auto insurance market. The contract allowed drivers to purchase just a few... View Details

Keywords: by Ray Kluender; Insurance

Profile

Doug Marsan

Coming to HBS is like... Going to the world’s greatest amusement park with some of the most amazing, talented, and diverse people. As you enter the park, your eyes are wide open with all the possibilities available to you. Some View Details

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Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

her HBS section as a key support network, as well as the HBS alumni she has connected with in Nigeria. Nneka’s experience is proof that building a network is a long-term strategy for success, as she met the founders of CrossBoundary (also... View Details

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

deeper relationship with your colleagues. And I have research that shows that if you are among a minority and you’re going through an experience where you are feeling excluded, authenticity actually can buffer against that experience.... View Details

Keywords: by Christina Pazzanese, Harvard Gazette