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  • All HBS Web  (7,154)
    • News  (1,269)
    • Research  (4,416)
    • Events  (116)
    • Multimedia  (73)
  • Faculty Publications  (3,094)
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  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

satisfied, there is happiness adaptation to further gains in income using three data sets. Individual German Panel Data from 1985 to 2000, and data on the well-being of over... View Details
Keywords: Martha Lagace
  • 17 Sep 2013
  • First Look

First Look: September 17

  Publications September 2013 Management Science Diasporas and Outsourcing: Evidence from oDesk and India By: Ghani, Ejaz, William R. Kerr, and Christopher Stanton Abstract—This study examines the role of the Indian diaspora in the outsourcing of work to India. Our... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

five months-cut defects by half, reduced inventory by 20%, and raised output by 10%. A control group saw no such gains. The authors' global data set suggests that implementing good management at schools and hospitals yields change more... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

employees, and suppliers, providing them with 24/7 access. The ability to capture all the data and information generated by customer activities is another advantage high tech provides. Beyond all this, connectivity and big View Details
Keywords: by Jim Aisner; Retail
  • 08 Sep 2015
  • First Look

September 8, 2015

complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially... View Details
Keywords: Carmen Nobel
  • 17 Jun 2002
  • Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

efficiently. His new research applies a similar framework to Hong Kong, Taiwan, Singapore, and Malaysia. He wants to compare these four Asian economies because on the surface they share a similar perspective on FDI: They all welcome it (though Hong Kong is more... View Details
Keywords: by Martha Lagace
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

publishes summaries of working papers written by Harvard Business School faculty—along with links to the full text of those papers. Here are the five most downloaded working papers of 2017: Why and How Investors Use ESG Information: Evidence from a Global Survey Survey... View Details
Keywords: by Sean Silverthorne
  • 26 Jun 2013
  • Op-Ed

A Roadmap for Afghanistan’s Economic Future

specialized intermediaries emerges over decades to address these issues. There might be auction houses for the wholesaling of goods, companies that specialize in gathering price data for various commodities, others that authenticate the... View Details
Keywords: by Tarun Khanna
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

“combined leadership explained a remarkably high proportion of the success or failure of each team.” Just four leadership variables–quarterback, coach, general manager, and owner–explained 68.2 percent of variance in team performance across the View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 20 Jul 2010
  • First Look

First Look: July 20

data. The third section also provides recent data on infrastructure investments and public-private partnerships. The final section discusses current and likely future trends. Purchase this... View Details
Keywords: Martha Lagace
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

in large and small groups. They wrote case studies on MBA programs at Chicago, INSEAD, Stanford, Yale, and HBS, plus a case on the Center for Creative Leadership (all are available from Harvard Business Publishing); collected data on... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 08 May 2007
  • First Look

First Look: May 8, 2007

using data from the recent redesign of the NYC High School match, which places approximately 90,000 students per year, we document that the extent of potential efficiency loss is substantial. Over 6,800 student applicants in the main... View Details
Keywords: Martha Lagace
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

entrepreneurs (like Waze or Uber) from open data sources—rather than being controlled by a central utility. Pricing can vary by demand or by user’s ability to pay. This provides an astonishing ability to improve how the existing... View Details
Keywords: by John Macomber; Construction
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

customer-to-customer communications promote different types of usage? We study these questions using two data sets and by developing a multivariate hierarchical Poisson hidden Markov model (HMM), which fits the View Details
Keywords: Dina Gerdeman
  • 18 Mar 2014
  • First Look

First Look: March 18

cluster analysis on all whole-body donors' data from the Universities of California at Davis, Irvine, Los Angeles, and San Francisco. Two donor groups emerge from the analyses: One is made of slightly younger, educated, married... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

key components for taking care of yourself after performing a necessary evil.” It is important to note, however, that we did not gather data about outcomes in this study, so we cannot conclude that any particular method of handling the... View Details
Keywords: by Martha Lagace
  • 17 Dec 2013
  • First Look

First Look: December 17

good weather. When the weather is bad, individuals appear to focus more on their work than on alternate outdoor activities. We investigate the proposed relationship between worse weather and higher productivity through four studies: (1) field View Details
Keywords: Carmen Nobel
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

many "multicultural marketing" efforts are both limited and limiting, and how firms can go beyond demographic data to craft effective strategies for selling to ethnic markets within the U.S. Read the Paper: View Details
Keywords: Sean Silverthorne
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

data-driven personalization platform for fashion retailers, provided us with an aggregated dataset of online apparel sales from a variety of anonymized well-known fashion retailers in the United States and the United Kingdom in 2019 and 2020. The View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

the basis of management processes because they’re easily copied. Operational effectiveness is table stakes in the competitive universe, it is often assumed, and thus cannot serve as a sustainable source of competitive advantage. But data... View Details
Keywords: Carmen Nobel
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