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  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

speed. We apply our model to shopping mall configuration and sales. We find that competition effects dominate within retail store categories, but that agglomeration effects exist across store categories. We find positive causal brand... View Details
Keywords: Sean Silverthorne
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

Harvard Business School professor Constance Bagley studies the intersection of business and law, and is interested in how companies can use legal resources as a competitive asset. In this interview, Bagley discusses ways businesses can... View Details
Keywords: by Carla Tishler
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

quality or prices for consumers. Such mergers reduce competition in the insurance market, ultimately dampening much-needed innovation. What’s more, there’s no requirement or expectation that any savings from synergies generated from the... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

have observed. Almost to a person, they treat profit as a by-product of other things to which they devote most of their attention, things such as a focused strategy that delivers results to carefully-selected customers while pursuing... View Details
Keywords: by Jim Heskett
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

both the firm and their own energy. Richard Tedlow will present his observations of "why bad things happen to good companies," focusing on the 1982 and 1986 Tylenol crises. Michael Porter will continue to address the latest ideas in View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
  • 21 Dec 2010
  • First Look

First Look: December 21

Competitiveness Institute, Hanoi/Singapore, December 2010 Abstract The 2010 Vietnam Competitiveness Report contains a broad assessment of Vietnam's current competitiveness, an analysis of the key challenges... View Details
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

potential strategies to buffer against their effects and achieve better outcomes in competitive contexts. Download the paper: http://www.hbs.edu/research/pdf/11-066.pdf   Cases & Course... View Details
Keywords: Sean Silverthorne
  • 2019
  • Working Paper

Self-Interest: The Economist's Straitjacket

By: Robert Simons
This paper examines contemporary economic theories that focus on the design and management of business organizations. In the first part of the paper, a taxonomy is presented that describes the different types of economists interested in this subject—market economists,... View Details
Keywords: Self-interest; Economist; Moral Philosophers; Regulation; Capture; Organization Design; Economy Theory; Organization Theory; Management Theory; Commitment; Controls; Governance; Customers; Conflict of Interests; Business or Company Management; Competition; Organizational Design; Business Education; Agency Theory; Economics; Theory; Boundaries
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  • Article

Are Self-service Customers Satisfied or Stuck?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
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  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

Management faced several problems: criticism of multinational companies, anti-trust legislation, expropriations, and rising competition from international and local rivals. Focuses on developing a new global View Details
Keywords: Martha Lagace
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

their economies opened up, reducing the competitiveness between them and enhancing the complementarities. Some companies have already developed strategies that make use of both countries' capabilities.... View Details
Keywords: Martha Lagace
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

Supplements the (A) case. Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107052 BBC Worldwide: Global Strategy Harvard Business School Case 507-034 In January 2007, John Smith, chief executive... View Details
Keywords: Martha Lagace
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the... View Details
Keywords: by Garry Emmons; Service
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

"Let's focus on becoming much more efficient in competitive terms." And it worked in accomplishing that objective. But it fails to connect to all the constituencies—other than the shareholders—whose energies and commitment you... View Details
Keywords: by Harvard Management Update
  • 04 May 2010
  • First Look

First Look: May 4

We propose that firms' corporate governance and firms' strategic business activities within an industry are interlinked. By conducting a simultaneous economic analysis of business strategy and corporate governance, scholars can better... View Details
Keywords: Martha Lagace
  • 22 Mar 2016
  • First Look

March 22, 2016

pursuing an aggressive strategy of acquisitions over the last several years. End-market consolidation in the retail space has driven vertical integration in the extremely competitive fresh tomato business,... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

constitute the apex of competition by individuals and countries in hundreds of events (302 in London, to be exact), involving sports that may be very popular in one part of the world and virtually unfollowed in another. The common thread... View Details
Keywords: Re: Multiple Faculty; Sports
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

there’s no pressing need for introductions; since these groups are usually siloed revenue producers. Competition with other departments, the need for subject-matter expertise—these are the circumstances that typically create leadership... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 12 Mar 2013
  • First Look

First Look: March 12

learn some lessons from the limited success of current approaches to design their strategy in this exciting area. Do You Really Want to Be an eBay? Authors:Hagiu, Andrei, and Julian Wright Publication:Harvard Business Review Abstract Most... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

km of roads in India. We use a difference-in-difference estimation strategy to compare non-nodal districts based upon their distance from the highway system. We find several positive effects for non-nodal districts located 0-10 km from GQ... View Details
Keywords: Sean Silverthorne

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