Publications

November 2008
Supplement

Whole Foods Acquires Wild Oats (B)

Keywords: Communication Technology; Problems and Challenges; Acquisition; Management Teams; Retail Industry; United States

January 2005 (Revised November 2005)
Case

Irene Charnley at Johnnic Group (A)

By: Linda A. Hill and Maria Farkas

When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. A rewritten version of an earlier case. View Details

Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa

2006
Book

Reflections from the Frontiers, Explorations for the Future: Gordon Research Conferences, 1931-2006

By: Arthur A. Daemmrich, Nancy Ryan Gray and Leah Shaper

Keywords: Research; Conferences; Cognition and Thinking; History

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February 2003
Case

Dubai Ports Authority (A)

The Dubai Ports Authority (DPA) wishes to digitize many of the documents it shares with its external partners, including shipping lines and agents, merchants, and the country's customs authority. DPA also wishes to automate the many document transmissions related to... View Details

Keywords: Communication Technology; Information Technology; Cooperation; Globalized Markets and Industries; Shipping Industry; Dubai

16 Mar 2015
News

Preserving a Musical Tradition

When Ben de Menil (MBA 2006) first heard Dominican bachata music, he knew he was hearing something special. Through his record label iASO Records and the nonprofit iASO Bachata Academy, established in 2013, in Cabarete on the northern shore of the Dominican Republic,... View Details

May 2023
Case

Twitter Blues: Does Paid Verification Check Out?

By: Scott Duke Kominers, Das Narayandas and Kerry Herman

Elon Musk proposes to offer verification status on Twitter to paying subscribers. Chaos ensues. View Details

Keywords: Marketing; Social Media; Technology Industry

February 2019 (Revised November 2023)
Case

Rent-a-Center/Vintage Capital

By: Guhan Subramanian and Caeden Brynie

Christopher Korst, General Counsel for Rent-A-Center (RAC), looked at the time. It was late in the evening on December 17, 2018, yet no notice of extension had come from Vintage Capital. In June, Vintage had agreed to buy RAC for $15 per share in cash, amounting to... View Details

Keywords: Negotiation; Communication; Decision Making

22 Jul 2015
News

From Harvard Innovation Lab, A Startup To Help Take Tiny Houses Mainstream

Keywords: Hospitality

18 May 2015
News

Helping others succeed

For Joan Schneider (OPM 16, 1990), the most satisfying aspect of running her own PR firm comes from helping her clients achieve their goals. (Published May 2015) View Details

22 Sep 2015
News

Balancing Progress and Preservation

real estate community should exercise its greatest fantasies at the expense of our architectural heritage.” For additional reading, see Lloyd Zuckerberg—impact profile. (Published September 2015) View Details

01 Jun 2012
News

Porter, Kanter Win McKinsey Awards

capital and labor, disconnecting business from society and posing conflicts between them. She advocates a new approach to leadership and corporate behavior in which companies exhibit, among other things, a common purpose, a long-term view, emotional engagement, and... View Details

Keywords: awards

11 Sep 2018
News

Bringing Government Up to Code

the foundations of our social safety net—making it easier, for example, for people to apply for food assistance or for probation officers to communicate with their parolees. On today's episode of Skydeck, Ingersoll talks with contributor... View Details

11 Jan 2021
News

Strengthening Democracy

Efforts from the alumni community to get out the vote for the 2020 Presidential election Restoring Our Faith in Business and Government In his address to HBS graduates at this 2019's Class Day, Michael Bloomberg (MBA 1966) spoke about the... View Details

11 Feb 2016
Working Paper Summaries

Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from Italy

Keywords: by Vincent Pons; Public Administration; Public Relations

May 2018
Teaching Note

AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr

Teaching Note for HBS No. 718-486. View Details

Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Communications Industry; United States

December 2015
Case

Difficult Conversations and Dealing with Challenging Situations at Work: The Friend Who Asked for Feedback

By: Boris Groysberg and Ann Leamon

Keywords: Feedback; Organization Behavior; Interpersonal Communication; Organizations

February 2011
Teaching Note

Google and Earnings Guidance (TN)

By: Francois Brochet

Teaching Note for 111026. View Details

Keywords: Communication Strategy; Policy; Web Services Industry; Information Technology Industry; United States

2012
Book

Talk, Inc. : How Trusted Leaders Use Conversation to Power Their Organizations

By: Boris Groysberg and Michael Slind

How can leaders make their big or growing companies feel small again? How can they recapture the "magic"--the tight strategic alignment, the high level of employee engagement--that drove and animated their organization when it was a start-up? As more and more... View Details

Keywords: Leadership; Interpersonal Communication; Organizational Culture; Social and Collaborative Networks; Spoken Communication