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Publications

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  • All HBS Web  (9,616)
    • People  (41)
    • News  (3,262)
    • Research  (4,114)
    • Events  (42)
    • Multimedia  (164)
  • Faculty Publications  (2,883)

Show Results For

  • All HBS Web  (9,616)
    • People  (41)
    • News  (3,262)
    • Research  (4,114)
    • Events  (42)
    • Multimedia  (164)
  • Faculty Publications  (2,883)
← Page 208 of 9,616 Results →
  • January–February 2000
  • Article

The Electronic Negotiator: Negotiations over Email

By: Kathleen L. Valley
It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious-even dishonest-when negotiating solely by e-mail. View Details
Keywords: Negotiation; Communication Strategy
Citation
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Valley, Kathleen L. "The Electronic Negotiator: Negotiations over Email." Harvard Business Review 78, no. 1 (January–February 2000): 16–17. (Reprint F00103.)
  • 20 Jul 2020
  • News

Responding to Racism Amid a Pandemic; LGBT Alumni Take Pride Celebration Online

club acknowledges the critical and urgent need to improve its diversity and inclusion, and its unique potential for driving meaningful impact in both its communities and the organizations in which its members lead, govern, and serve,” say... View Details
Keywords: Margie Kelley
  • 01 Jun 2010
  • News

MBAs on a Mission

the biggest challenge in treating my patients extended beyond the interaction with me or the attending nurse. These issues related to physical access to clinics, availability of medication and referral systems, and community health... View Details
Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Corporate Services; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 09 Oct 2015
  • News

Balancing Progress and Preservation

development should stop, but we also don’t believe that the city is a vast template where the real estate community should exercise its greatest fantasies at the expense of our architectural heritage.” To illustrate, Zuckerberg notes his... View Details
Keywords: Deborah Blagg; Securities, Commodities, and Other Financial Investments; Finance
  • Profile

Kwame Owusu-Kesse

balance of hard and soft skills-analytical frameworks, evidence based reasoning, communication and listening skills-provided great preparation for both internship summers, and will serve as important tools moving forward as I try to... View Details
Keywords: Other Financial Services; Nonprofit / Government
  • April 2019
  • Article

Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures

By: Alison Wood Brooks, Karen Huang, Nicole Abi-Esber, Ryan W. Buell, Laura Huang and Brian Hall
People often feel malicious envy, a destructive interpersonal emotion, when they compare themselves to successful peers. Across three online experiments and a field experiment of entrepreneurs, we identify an interpersonal strategy that can mitigate feelings of... View Details
Keywords: Emotions; Perception; Interpersonal Communication; Communication Strategy
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Brooks, Alison Wood, Karen Huang, Nicole Abi-Esber, Ryan W. Buell, Laura Huang, and Brian Hall. "Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures." Journal of Experimental Psychology: General 148, no. 4 (April 2019): 667–687.
  • 01 Mar 2025
  • News

Work of Art

Jason Price (MBA 2003) in the main gallery space at NXTHVN, the art community he cofounded in New Haven’s Dixwell neighborhood Trying to capture the scope of what’s going on at NXTHVN, the nonprofit arts and community organization Jason Price (MBA 2003) cofounded with... View Details
Keywords: Jen McFarland Flint; photos by Chris Sorensen; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • February 1979 (Revised October 1982)
  • Case

Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978

By: Michael E. Porter
Keywords: Applied Optics; History; Competition; Information Technology; Communications Industry; Communications Industry
Citation
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Porter, Michael E. "Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978." Harvard Business School Case 379-139, February 1979. (Revised October 1982.)
  • March 2022 (Revised April 2022)
  • Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans
This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details
Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Communications Industry; France
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Whillans, Ashley. "France Télécom (A), (B), and (C)." Harvard Business School Teaching Note 722-438, March 2022. (Revised April 2022.)
  • March 1996 (Revised August 2000)
  • Case

Wildfire Communications, Inc. (A)

By: Jeffrey F. Rayport and Mary Connor
Founder and CEO Bill Warner is faced with critical decisions regarding the product lines, target markets, and technology platforms that his start-up, Wildfire Communications, Inc., will pursue. In addition to the question of strategic focus across these lines of... View Details
Keywords: Technology; Resource Allocation; Organizational Culture; Business Startups; Business Strategy; Communications Industry; Communications Industry
Citation
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Rayport, Jeffrey F., and Mary Connor. "Wildfire Communications, Inc. (A)." Harvard Business School Case 396-305, March 1996. (Revised August 2000.)
  • December 1986 (Revised April 1987)
  • Case

Motorola's Japan Strategy

By: David B. Yoffie and John J. Coleman
Keywords: Globalized Firms and Management; Corporate Strategy; Trade; Communications Industry; Communications Industry; Japan
Citation
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Yoffie, David B., and John J. Coleman. "Motorola's Japan Strategy." Harvard Business School Case 387-093, December 1986. (Revised April 1987.)
  • 11 Feb 2015
  • News

Dedicated to a public service mission

details about the projects in which he is involved. The goal is “job growth and to ensure we can have a more viable middle class.” “We’re dedicated to improving people’s lives,” he says. Hunt’s commitment to community began while serving... View Details
  • 27 May 2021
  • News

History’s Future

oil, a plant extract used in cosmetics. “Our community agenda is starting to show some promise,” AlMadani says. “But there’s a long journey [ahead] for us to do what we should do for the community.” Building a tourism sector from scratch... View Details
Keywords: Museums, Historical Sites, and Similar Institutions; Arts, Entertainment
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

There’s a lot of self-learning that goes on in the process of adjusting to a different environment. “Some students are better at reaching across cultures and being effective communicators in ambiguous situations,” continues Abrami, who... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 10 Aug 2015
  • News

Helping the Unemployed Find Work and Self-Esteem

found work that week. “It was something the whole community could celebrate.” Since those early days in Hackney, Reed in Partnership, the welfare-to-work arm of the global Reed parent company, has placed more than 140,000 people into... View Details
  • 10 Feb 2020
  • Working Paper Summaries

Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

Keywords: by Li Jiang, Maryam Kouchaki, Francesca Gino, Reihane Boghrati, and Leslie John
  • 1979
  • Book

Teaching Interpersonal Behavior

By: Michael B. McCaskey, John J. Gabarro and Louise Cahill-Dettrich
Keywords: Interpersonal Communication; Behavior
Citation
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McCaskey, Michael B., John J. Gabarro, and Louise Cahill-Dettrich. Teaching Interpersonal Behavior. Englewood Cliffs: Prentice Hall, 1979.
  • 14 Nov 2015
  • News

A Message to HBS Alumni in France

find alumni who live or work in the region. (Login required.) During tragic times, we hope that the HBS community can be one of comfort, connection, and assistance. Our thoughts and best wishes are with you all. Sincerely, William A.... View Details
  • June 1981
  • Article

Boundary Spanning Individuals: Their Role in Information Transfer and Their Antecedents

By: Michael Tushman and T. Scanlan
Keywords: Communication
Citation
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Tushman, Michael, and T. Scanlan. "Boundary Spanning Individuals: Their Role in Information Transfer and Their Antecedents." Academy of Management Journal 24, no. 2 (June 1981): 289–305.
  • 01 Sep 2014
  • News

Feedback

supplemental video content online to those visiting theaters as well as an opportunity to watch the same movie with friends and family later at home? Or building online/offline communities around local theaters in addition to competing... View Details
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