Publications

September 1995 (Revised June 2002)
Case

Intel Pentium Chip Controversy (A), The

By: V.G. Narayanan and James D Evans

Following Intel Inc.'s decision to replace flawed Pentium chips, the company faces revenue recognition choices. Events leading up to IBM's decision to halt shipment of computers that have Intel's microprocessor inside and Intel's decision to replace all the flawed... View Details

Keywords: Business or Company Management; Decision Choices and Conditions; Revenue Recognition; Computer Industry

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

Bill George, now a professor of management practice at Harvard Business School. "Innovators need to be able to try things out, fail, correct them, and then bring them back into the organization."... View Details

Keywords: by Paul Michelman

June 2012
Case

GlaxoSmithKline in Brazil: Public-Private Vaccine Partnerships

By: Arthur A. Daemmrich and Ian McKown Cornell

Three years into a major public-private partnership between GlaxoSmithKline and Fiocuz, Brazil's principal health institute, the company assesses technology transfer and joint research under the agreement. GSK was selling its Synflorix vaccine (against pediatric... View Details

Keywords: Public-Private Partnerships; Business and Government Relations; Foreign Direct Investment; Health Care and Treatment; Globalized Firms and Management; Biotechnology Industry; Pharmaceutical Industry; Brazil

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

reconfigured its internal units around customers and markets. Q: Obviously, this process involves substantial changes in the way companies do business. What can executives and managers do to motivate... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

Ventures By: Lee, Matthew, and Laura Huang Abstract—Recent studies find that female-led ventures are penalized relative to male-led ventures due to role incongruity, or a perceived “lack of fit,” between female stereotypes and expected... View Details

Keywords: Dina Gerdeman

March 2018 (Revised July 2018)
Case

Whole Foods Under Amazon

By: Dennis Campbell, Tatiana Sandino, James Barnett and Christine Snively

In August 2017, Amazon acquired Whole Foods Market for $13.7 billion. Whole Foods was struggling with high costs and faced growing competition from traditional supermarkets offering more organic products. Prior to the acquisition, Whole Foods began rolling out a new... View Details

Keywords: Performance Efficiency; Performance Improvement; Employee Relationship Management; Acquisition; Change Management; Food and Beverage Industry; Retail Industry

July 2008 (Revised April 2009)
Supplement

Philip McCrea: Once an Entrepreneur... (B)

By: William W. George

Philip McCrea is dealing with the aftermath of the move of his company and family from San Francisco to New Jersey (from the (A) case). Although the move goes well from a family perspective, his business runs into challenges when he merges it into a Canadian company... View Details

Keywords: Mergers and Acquisitions; Leadership; Failure; Ownership Stake; Work-Life Balance; Canada; New Jersey

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

When US Supreme Court Justice Ruth Bader Ginsburg died in 2020, Harvard Business School Assistant Professor Edward Chang noticed something interesting: To fill the vacancy, then-President Donald Trump replaced Ginsburg with another woman,... View Details

Keywords: by Michael Blanding

22 Jul 2008
First Look

First Look: July 22, 2008

David M. Upton Abstract This paper examines how a company sets out to build an operations-based advantage. In particular, we investigate the implementation of a lean operating system at an Indian software services firm. By studying the... View Details

Keywords: Martha Lagace

03 Sep 2014
Working Paper Summaries

Supply Chain Screening Without Certification: The Critical Role of Stakeholder Pressure

Keywords: by Susan A. Kayser, John W. Maxwell & Michael W. Toffel

December 2011 (Revised June 2013)
Supplement

Bananas (B)

By: Eric Van den Steen

As owner and CEO, Wim Van der Borght had grown Bananas in 8 years from a 4.5 million euro company into a 40 million euro group of companies with a range of field marketing activities in Belgium and the Netherlands. The core of the group consisted of two companies —... View Details

Keywords: Culture; Competitive Advantage; Organizational Culture; Growth and Development Strategy

23 Jul 2018
Blog Post

Summer Snapshot: Interning at a Robotics Start-Up

early stage and stealth mode robotics start-up in the agriculture space as a Business Analysis & Operations Intern. I am the fourth and the only non-technical employee of the company. After working as a View Details

Keywords: Entrepreneurship; Technology

April 1991 (Revised July 1991)
Supplement

RJR Nabisco Board: Guardians of the Gate? (B)

By: Jay W. Lorsch

The special committee of the RJR Nabisco board has extended the bidding deadline for the company by 10 days. The case explains the process by which Kohlberg Kravis Roberts and the management group bid against one another for ownership of RJR Nabisco. The board of... View Details

Keywords: Leveraged Buyouts; Situation or Environment; Bids and Bidding; Decision Making; Managerial Roles; Governing and Advisory Boards; Management Teams; Consumer Products Industry; Food and Beverage Industry

February 2010
Supplement

Lending Club case exhibits (CW)

By: Peter Tufano

A new entrant in the nascent online peer lending space, Lending Club must decide whether or not to register with the SEC. Lending Club provided a platform through which individual borrowers could receive loans funded by individuals who chose to invest in them. The... View Details

Keywords: Internet and the Web; Financing and Loans

February 2010 (Revised December 2010)
Case

Lending Club

By: Peter Tufano

A new entrant in the nascent online peer lending space, Lending Club must decide whether or not to register with the SEC. Lending Club provided a platform through which individual borrowers could receive loans funded by individuals who chose to invest in them. The... View Details

Keywords: Financial Instruments; Price; Personal Finance; Financing and Loans; Financial Services Industry

04 Nov 2002
Research & Ideas

From Lone Star to Team Player

his or her job but does not help others. Or one asks for help and is sometimes even abrasive when asked to do something for the company that does not benefit him View Details

Keywords: by Mallory Stark

12 PM – 1 PM EST, 05 Mar 2019
Webinars: Career

Starting a New Position? How to Ensure You're Successful

About to begin a new role at a new company or one within your existing organization? Inflection Point Partners' Matt Spielman (MBA 1999) shares the five-step process that he has put into practice with executives across the globe to help ensure success in those first... View Details

01 Jan 2014
News

IDEO’s Culture of Helping

September 2023
Module Note

Live Case Exercise for Financial Reporting

By: Tatiana Sandino and Marshal Herrmann

Harvard Business School employs the case method as a cornerstone of its pedagogy, providing students with opportunities to engage in discussions related to difficult or contentious decisions confronted by real-world organizations. In this “live case,” we depart from... View Details

Keywords: Financial Reporting; Research; Corporate Disclosure