Publications

July 2001 (Revised September 2005)
Case

USA TODAY: Pursuing the Network Strategy (B)

By: Michael L. Tushman, Michael J. Roberts and David Kiron

Supplements the (A) case. View Details

Keywords: Business Units; Organizational Change and Adaptation; Integration; Internet and the Web; Organizational Design; Groups and Teams; Newspapers; Innovation and Invention; Journalism and News Industry

Blog

Reinventing the GMP Experience

Attending a program at Harvard Business School Executive Education requires stepping away from responsibilities—both in the office and at home—to fully immerse yourself in the learning experience. Recognizing that this can be particularly... View Details

01 Dec 2005
News

Connecting with Clubs

Cooper Until joining the Alumni Board three years ago, clubs were my only connection to HBS and the HBS network. After graduation, I had returned to South Africa and joined the vibrant club in Johannesburg, which opened doors for me to many new View Details

Keywords: Peter Cooper; Educational Support Services; Educational Services

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in View Details

Keywords: by Sean Silverthorne

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

subtle way that you might be changing existing communication patterns among staff," says Harvard Business School Professor Robert S. Huckman, who recently cowrote The Impact of Electronic Health Record Use on Physician Productivity with... View Details

Keywords: by Dina Gerdeman; Health

17 Jul 2012
First Look

First Look: July 17

identified and classified in terms of specifying, allocating, and utilizing capacity. The first two categories reflect challenges faced by infrastructure providers; the last category, challenges faced by airlines. Building Effective View Details

Keywords: Sean Silverthorne

01 Feb 1997
News

OPM Celebrates 21st Anniversary at Gala Florida Reunion

Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details

July 2005 (Revised April 2006)
Case

Carnival Cruise Lines

By: Lynda M. Applegate, Robert Kwortnik and Gabriele Piccoli

Highlights the potential value of customer data and the choices and challenges the firm faces when attempting to capture this value. Carnival collects a significant amount of individual-level behavioral and demographic customer data. Senior management must now decide... View Details

Keywords: Consumer Behavior; Demographics; Customer Relationship Management; Knowledge Use and Leverage; Performance Improvement; Business Strategy; Travel Industry; Tourism Industry

01 Dec 2000
News

In War-Torn Liberia, Student Gains a Wealth of Experience

receiving illegally mined diamonds in exchange. RUF rebels took U.N. peacekeepers hostage in Sierra Leone, and the United States threatened to impose sanctions over Taylor's relationship with the RUF. Meanwhile, Liberia's northern border... View Details

Keywords: Margie Kelley; Mining (except Oil and Gas); Mining

Web

Heritage & Identity Months at Baker | Baker Library

Heritage & Identity Months at Baker Surfacing Library Collections. Amplifying Diversity. These exhibits are part of an ongoing strategy to recognize one another's humanity, value the lived experiences of others, and build meaningful View Details

August 2019 (Revised October 2019)
Case

Amandla Capital: Real Estate in Côte d‘Ivoire

By: John D. Macomber, Pippa Tubman Armerding and Dilyana Botha

This case describes Amandla Capital, a fledgling company in Cote d’Ivoire, facing three opportunities in the real estate and hospitality industries in Africa. It introduces students to several concepts: decision-making and cost-benefit analysis in real estate,... View Details

Keywords: Small Business; Decision Making; Decision Choices and Conditions; Cost vs Benefits; Finance; Assets; Asset Management; Investment Portfolio; Investment Return; Project Finance; Relationships

February 2011 (Revised May 2012)
Teaching Note

Stanley Black & Decker, Inc. (TN)

By: William E. Fruhan

Teaching Note for 211-067. View Details

Keywords: Information Infrastructure; Business and Shareholder Relations; Value Creation; Opportunities; Mergers and Acquisitions; Corporate Governance; Executive Compensation; Balance and Stability; Manufacturing Industry

January 2021 (Revised March 2021)
Supplement

Toyota and Its Labor Union in Argentina (B)

By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago

Toyota Argentina (TASA) and the union representing automotive industry workers in the country had been working together since 2011 to address the challenges faced by Toyota’s manufacturing plant in Zárate (Argentina). The strategy for moving forward was built on an... View Details

Keywords: Manufacturing Performance; Production; Performance Improvement; Strategy; Labor Unions; Labor and Management Relations; Agreements and Arrangements; Strategic Planning; Factories, Labs, and Plants; Auto Industry; Argentina

January 2021
Supplement

Barbara Krakow Gallery (B): Art and the Pandemic

By: José B. Alvarez and David Lane

Updates (A) case by describing the early impact of the COVID-19 pandemic on the art market, the renaming of the gallery as the Krakow Witkin Gallery, and the response of its partners and staff to the pandemic. View Details

Keywords: Art Market; COVID-19; Arts; Business Model; Change Management; Trends; Communication; Customer Focus and Relationships; Human Resources; Marketing; Distribution Channels; Outcome or Result; Health Pandemics; Fine Arts Industry

September 1990 (Revised March 1991)
Case

Mod IV Product Development Team

By: Anne Donnellon and Joshua D. Margolis

Focuses sharply on a crossfunctional product development team at Honeywell's Building Controls Division. Traces the history of teams at the division, which introduced them as a response to intensifying competition and the need for faster development. Reveals the... View Details

Keywords: Business Divisions; Collaborative Innovation and Invention; Management Teams; Product Development; Organizational Structure; Groups and Teams; Competitive Strategy