community - Publications - Faculty & Research

May 2000
Supplement

Old Colony Associates

Presents performance management interviews between James Cranfield and Eugene Kearney of Old Colony Associates. View Details

Keywords: Interpersonal Communication; Management; Performance

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1991
Chapter

With Open Ears: Listening and the Art of Discussion Learning

By: Herman B. Leonard

Keywords: Learning; Interpersonal Communication

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2023
Article

A Randomized Trial of Behavioral Nudges Delivered through Text Messages to Increase Influenza Vaccination among Patients with an Upcoming Primary Care Visit

By: Mitesh S. Patel, Katherine L. Milkman, Linnea Gandhi, Heather N. Graci, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Jake Rothschild, Modupe Akinola, John Beshears, Jonathan E. Bogard, Alison Buttenheim, Christopher Chabris, Gretchen B. Chapman, James J. Choi, Hengchen Dai, Craig R. Fox, Amir Goren, Matthew D. Hilchey, Jillian Hmurovic, Leslie John, Dean Karlan, Melanie Kim, David Laibson, Cait Lamberton, Brigitte C. Madrian, Michelle N. Meyer, Maria Modanu, Jimin Nam, Todd Rogers, Renante Rondina, Silvia Saccardo, Maheen Shermohammed, Dilip Soman, Jehan Sparks, Caleb Warren, Megan Weber, Ron Berman, Chalanda N. Evans, Seung Hyeong Lee, Christopher K. Snider, Eli Tsukayama, Christophe Van den Bulte, Kevin G. Volpp and Angela L. Duckworth

Purpose: To evaluate if nudges delivered by text message prior to an upcoming primary care visit can increase influenza vaccination rates.
Design: Randomized, controlled trial.
Setting: Two health systems in the Northeastern US between September 2020 and... View Details

Keywords: Vaccination; Health Care and Treatment; Interpersonal Communication; Communication Technology; Behavior; Health Industry

2020
Working Paper

Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation

By: Michael Yeomans and Alison Wood Brooks

Although most humans engage in conversations constantly throughout their lives, conversational mistakes are commonplace— interacting with others is difficult, and conversation re-quires quick, relentless perspective-taking and decision making. For example: during every... View Details

Keywords: Natural Language Processing; Interpersonal Communication; Perspective; Decision Making; Perception

Citation

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2014
Book

The Power of Noticing: What the Best Leaders See

By: Max Bazerman

This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their... View Details

Keywords: Interpersonal Communication; Judgments; Negotiation; Negotiation Process; Relationships

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April 1989
Case

News and No Comment at Emery Air Freight

By: Stephen A. Greyser and Norman Klein

A reporter from a regional newspaper examines several major news stories that address significant recent developments at Emery Air Freight. His concerns invite discussion of the implications of Emery's apparent "no comment" policy and other factors that can lead to... View Details

Keywords: Reputation; Newspapers; Communication Strategy; Shipping Industry

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01 Apr 2001
News

HBS Bon Mot Enriches the Lingo

Pick a word or phrase you love to hate, be it “impactful,” “scalable,” “mission-critical,” “face time,” or...well, don’t get us started. Such utterances, unlike memorable, enduring slang terms, are ephemeral due to their very vapidity. They are “buzzwords,” according... View Details

Keywords: Webster's; News, Library, Internet, and Other Services; Information

24 Apr 2014
News

In the business of empowering women entrepreneurs

As a cofounder and managing director of the Women’s Venture Capital Fund (WVCF), Monica Dodi (MBA 1984) backs female-led, early-stage ventures in digital media and sustainable products and services. Dodi says these emerging consumer markets for women and families will... View Details

October 3, 2012
Blog Post

Tonight's Presidential Debate Will Be Decided by Body Language

By: Amy Cuddy

Keywords: Nonverbal Behavior; Persuasion; Influence; Public Speaking; Nonverbal Communication; Behavior; Debates; Power and Influence

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01 Mar 2016
News

Delivering Trust

and Jake are well aware of the stigma surrounding fertility issues in an era of “picture-perfect” social media identities. Creating a community where people can share their experiences while improving the outcome for themselves and others... View Details

Keywords: Julia Hanna

01 Dec 2010
News

You Are What You Eat

destructive, and unsustainable,” he said. “Our treatment of livestock reflects the public worldview of self-interest and greed.” Until the modern era, Hodges asserted, farmers and keepers of livestock understood “the importance of sustainable husbandry and of human... View Details

Keywords: agricultural intensification; Animal Production and Aquaculture; Agriculture

16 Nov 2015
News

Connecting with Indigenous Traditions

rediscovering authentic and traditional ways to interact with a divine, natural world.” Today, he and Eagan also work as a Fire Keepers, hosting monthly fires and ceremonies near a tipi next to their house, where members of the local View Details

Keywords: Jill Radsken; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

25 Apr 2014
News

Making travel possible for people with physical challenges

Darren Brehm (MBA 2007) launched an online travel guide and mobile app to help people with physical challenges find accessible hotels, restaurants, and activities, as well as emergency services. AbilityTrip.com and the online community it... View Details

01 Dec 2017
News

A Shared Vision for a Better World

because he was impressed by, among other things, the case method and by several alumni colleagues at Chemical Bank. “It was clear they had been superbly educated,” he says. Upon arriving on the HBS campus, he quickly found community and... View Details

09 Mar 2021
News

Addressing Education Inequities Exacerbated by the Pandemic

goes to education—about $800 million. Business people are also allocating a lot of private philanthropy money. JOSEPH FULLER Professor of Management Practice and Co-chair of HBS’s Managing the Future of Work project The funding mechanisms for K–12 education create... View Details

Keywords: Jennifer Gillespie

09 Oct 2015
News

Balancing Progress and Preservation

development should stop, but we also don’t believe that the city is a vast template where the real estate community should exercise its greatest fantasies at the expense of our architectural heritage.” To illustrate, Zuckerberg notes his... View Details

Keywords: Deborah Blagg; Securities, Commodities, and Other Financial Investments; Finance

01 Sep 2011
News

Water for Life

lives, provide a much-needed service, and, at the same time, make reasonable returns on our investment. It was a conscious effort on the part of Manila Water to provide the same level of service to all customers, including those in low-income communities. These... View Details

Keywords: Waste Management and Remediation Services; Corporate Services; Water, Sewage and Supply Systems; Utilities

01 Jun 2016
News

Alumni and Faculty Books for June 2016

drug trade in North America for a new TV documentary series. Local Color by Gwen Keane (PMD 50) (High Tide Publications) Based on her experiences growing up in a farm community in the 1950s, Keane describes an undeveloped area where... View Details