Publications

April 1994 (Revised May 1995)
Case

Laura Ashley (A): A New CEO Takes Charge

By: Richard L. Nolan

In a turnaround situation, a new CEO must take actions in the short term to gain control and exercise executive leadership and lay groundwork to formulate a long-term strategy to rebuild a viable business. View Details

Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry

August 1993
Case

General Motors: Smith's Dilemma

By: Nitin Nohria and Sandy Green

Discusses Roger Smith's tenure as CEO of General Motors. Describes his vision for changing General Motors, and how he went about implementing that vision. View Details

Keywords: Change Management; Organizational Change and Adaptation; Management Teams; Leadership Style; Auto Industry; Manufacturing Industry

03 Mar 2017
News

Big Blue’s Big Bet

that we’re smart in the things we’re attacking, and to try to solve real-world problems that make an impact.” Watson General Manager David Kenny (MBA 1986) adds: “The tech sector tends to reward short-term thinking.” But Watson is... View Details

Keywords: Paul Kix; illustrations by Dan Page

April 2003 (Revised November 2005)
Case

Trend Micro (B)

By: Lynn S. Paine and Kim Bettcher

The Trend Micro team's discussion of consumer strategy at its quarterly meeting in Germany provides an opportunity to assess the effectiveness of the team's decision process. View Details

Keywords: Decision Making; Management Teams; Business Strategy; Diversity; Information Technology Industry; Germany

December 1999 (Revised April 2000)
Case

Franco Bernabe: Reflections on Telecom Italia (A)

By: Linda A. Hill and Kristin Doughty

In November 1998, Franco Bernabe left ENI to become CEO of Telecom Italia, Italy's primary telecommunications provider. Three months later, Roberto Colaninno, CEO of Olivetti SpA, an Italian computer and telecom company one fifth the size of Telecom Italia, launched a... View Details

Keywords: Management Teams; Mergers and Acquisitions; Planning; Telecommunications Industry; Italy

Find at Harvard

01 Oct 2000
News

Q & A: Bain & Company's Thomas J. Tierney

Recruiting and retaining highly talented executives is a demanding task. Doing this effectively requires that we respect and channel two opposing forces that continually act on "star-quality" managers. I call this "constellation leadership," because an organization's... View Details

Keywords: Peter K. Jacobs; Management, Scientific, and Technical Consulting Services; Professional Services

Blog

Up Close: A Return to In-Person Executive Education Programs

Team and re-entry team meetings, which had smaller spin-off groups that conferred with University emergency management and Harvard University Health Services. The policies and... View Details

02 Apr 2019
Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

existential questions for companies that pride themselves in serving clients at any hour. This is especially true for professional services firms in management consulting, law, and finance, the research says. At these companies, View Details

Keywords: by Danielle Kost; Consulting; Service

February 1996
Case

Eastman Chemical Company: Building a Board from Scratch

By: Jay W. Lorsch and Samanta Graff

Eastman Chemical Co. spun off from Kodak in 1993. The CEO of Eastman, Earnest Deavenport did not want the new company's board any members of the Kodak board to include, so he initiated a deliberate and thorough process to build an entirely new board that he hoped would... View Details

Keywords: Corporate Governance; Management Teams; Selection and Staffing; Chemical Industry

November 1976 (Revised July 1983)
Case

Nuclear Tube Assembly Room (A) (Condensed)

By: John J. Gabarro

Supervisory practices and social structure in an electronics company assembly room. To be used with the (B) case. Based on American Radiatronics Corp. (A) by M.J. Steckler and P.R. Lawrence. View Details

Keywords: Management Practices and Processes; Groups and Teams; Social Psychology; Electronics Industry

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60... View Details

Keywords: by Michael Blanding

2015
Interviews

Max Bazerman

Web

Getting Involved - Institute For Strategy And Competitiveness

Involved Videos Books Getting Involved Getting Involved Through Value-Based Health Care Delivery, we can improve long-term patient outcomes, reduce costs, and create organizational structures, management practices, and payment models that... View Details

March 1991 (Revised October 1991)
Case

CEO Evaluation at Dayton Hudson

By: Jay W. Lorsch

Describes the Dayton Hudson CEO evaluation process, one of the most intensive in corporate America today. The board of directors' role in the evaluation is examined, as is the question of whether the Dayton Hudson CEO evaluation process should serve as a model for... View Details

Keywords: Performance Evaluation; Governing and Advisory Boards; Management Succession; Management Teams

01 Dec 2013
News

Faculty Q&A: Playing the Hits

goods are becoming more, not less, concentrated. What about someone like Lady Gaga, whose quick rise to fame came with no previously established brand? What did her management team do right? It's hard to... View Details

Keywords: Patrick Kirchner; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services

June 2006 (Revised March 2007)
Case

Jack Carlisle, CIO

An experienced CIO hired to professionalize IT in a growing financial services firm struggles with the turmoil that follows sudden replacement of the company's CEO. Jack Carlisle must assess the changes, both actual and prospective, in an environment in which IT has... View Details

Keywords: Change Management; Information Technology; Personal Development and Career; Management Teams; Financial Services Industry