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      Theories Of ChangeRemove Theories Of Change →

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      • September 1995 (Revised March 1998)
      • Case

      Argentina's YPF Sociedad Anonima (A)

      By: Michael Y. Yoshino and Carin-Isabel Knoop
      Examines the process of privatization and transformation the company underwent and identifies challenges facing the company as it seeks to become a global oil company. View Details
      Keywords: Transformation; Globalization; Privatization; Problems and Challenges
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      Yoshino, Michael Y., and Carin-Isabel Knoop. "Argentina's YPF Sociedad Anonima (A)." Harvard Business School Case 396-023, September 1995. (Revised March 1998.)
      • 1995
      • Chapter

      The Informational Role of Asset Prices: The Case of Implied Volatility

      By: Zvi Bodie and Robert C. Merton
      Keywords: Asset Pricing; Price; Volatility; Information
      Citation
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      Bodie, Zvi, and Robert C. Merton. "The Informational Role of Asset Prices: The Case of Implied Volatility." Chap. 6 in The Global Financial System: A Functional Perspective, by D. B. Crane, K. A. Froot, Scott P. Mason, André Perold, R. C. Merton, Z. Bodie, E. R. Sirri, and P. Tufano, 197–224. Boston: Harvard Business School Press, 1995.
      • Article

      The Valuation of Cash Flow Forecasts: An Empirical Analysis

      By: S. N. Kaplan and R. S. Ruback
      Keywords: Valuation; Cash Flow; Forecasting and Prediction; Theory
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      Kaplan, S. N., and R. S. Ruback. "The Valuation of Cash Flow Forecasts: An Empirical Analysis." Journal of Finance 50, no. 4 (September 1995).
      • August 1995 (Revised December 1997)
      • Case

      Encyclopaedia Britannica (A)

      By: Jeffrey F. Rayport
      Examines the growth of the CD-ROM publishing industry and its impact on the Encyclopaedia Britannica Co., which chose to ignore it. View Details
      Keywords: Information Technology; Organizational Change and Adaptation; Information Publishing; Publishing Industry
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      Rayport, Jeffrey F., and Thomas A. Gerace. "Encyclopaedia Britannica (A)." Harvard Business School Case 396-051, August 1995. (Revised December 1997.)
      • August 1995 (Revised November 2000)
      • Background Note

      Designing and Managing the Information Age Organization

      By: Lynda M. Applegate
      Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
      Keywords: Design; Management; Organizations; Information Technology
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      Applegate, Lynda M. "Designing and Managing the Information Age Organization." Harvard Business School Background Note 196-003, August 1995. (Revised November 2000.)
      • August 1995 (Revised September 1995)
      • Background Note

      Managing in an Information Age: Organizational Challenges and Opportunities

      By: Lynda M. Applegate
      Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
      Keywords: Management; Information Technology; Problems and Challenges; Opportunities
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      Applegate, Lynda M. "Managing in an Information Age: Organizational Challenges and Opportunities." Harvard Business School Background Note 196-002, August 1995. (Revised September 1995.)
      • August 1995
      • Background Note

      Managing in an Information Age: IT Challenges and Opportunities

      By: Lynda M. Applegate
      The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
      Keywords: Information Technology; Information Management; Restructuring; Technological Innovation; Corporate Strategy; Organizational Design; Organizational Change and Adaptation; Information Technology Industry
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      Applegate, Lynda M. "Managing in an Information Age: IT Challenges and Opportunities." Harvard Business School Background Note 196-004, August 1995.
      • August 1995 (Revised August 1995)
      • Case

      CIGNA Property and Casualty Reengineering (A)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
      Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
      • August 1995 (Revised September 1995)
      • Case

      Hutton Branch Manager (C)

      By: Lynn S. Paine and Jane Palley Katz
      Centers on the company's plea of guilty to 2,000 counts of mail and wire fraud in response to the U.S. government's challenge to its cash management practices. Describes the Justice Department's investigations as well as the findings and recommendations of former... View Details
      Keywords: Organizational Change and Adaptation; Financial Management; Governance Controls; Crime and Corruption; Governance Compliance; Law Enforcement; Financial Services Industry; United States
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      Paine, Lynn S., and Jane Palley Katz. "Hutton Branch Manager (C)." Harvard Business School Case 396-046, August 1995. (Revised September 1995.)
      • August 1995 (Revised December 2006)
      • Case

      Stonehaven, Inc.

      By: H. Kent Bowen and Ramchandran Jaikumar
      Stonehaven is a disguised version of a shoe factory located in Central Europe that must respond quickly to mix and volume changes for the U.S.-based company. Shoemaking involves several distinctly different processes, which must be designed and managed in a way to give... View Details
      Keywords: Operations; Business Processes; Performance Capacity; Change Management; Design; Consumer Products Industry; Europe; United States
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      Bowen, H. Kent, and Ramchandran Jaikumar. "Stonehaven, Inc." Harvard Business School Case 696-048, August 1995. (Revised December 2006.)
      • 1995
      • Chapter

      Strategic Change: A New Dimension of Human Resource Management

      By: R. A. Eisenstat, M. Beer and R. Biggadike
      Keywords: Human Resources; Strategy; Organizational Change and Adaptation
      Citation
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      Eisenstat, R. A., M. Beer, and R. Biggadike. "Strategic Change: A New Dimension of Human Resource Management." In Handbook of Human Resource Management, edited by G. Ferris. Cambridge: Blackwell Publishers, 1995.
      • 1995
      • Chapter

      Types of Organization Change: From Incremental Improvements to Discontinuous Transformation

      By: M. Tushman
      Keywords: Organizational Change and Adaptation; Performance Improvement; Transformation
      Citation
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      Tushman, M. "Types of Organization Change: From Incremental Improvements to Discontinuous Transformation." In Discontinuous Change, edited by E. Walton, D. Nadler, and R. Shaw. San Francisco: Jossey-Bass, 1995.
      • July 1995 (Revised October 1995)
      • Background Note

      Electronic Commerce: Trends and Opportunities

      By: Lynda M. Applegate and Janis Lee Gogan
      In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and... View Details
      Keywords: Internet and the Web; Trends; Opportunities
      Citation
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      Applegate, Lynda M., and Janis Lee Gogan. "Electronic Commerce: Trends and Opportunities." Harvard Business School Background Note 196-006, July 1995. (Revised October 1995.)
      • July 1995 (Revised September 1995)
      • Background Note

      Technology for Teams

      By: Lynda M. Applegate and Geoffrey Bock
      The importance of groups in organizations has long been recognized but, until recently, groups were always "tacked onto" organizations that were designed around individuals. It was not just the logic of classical organizational theory that perpetuated this focus on the... View Details
      Keywords: Information Technology; Groups and Teams
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      Applegate, Lynda M., and Geoffrey Bock. "Technology for Teams." Harvard Business School Background Note 196-008, July 1995. (Revised September 1995.)
      • July 1995 (Revised April 1999)
      • Case

      Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling

      By: Michael Beer and Pamela J. Maus
      This case presents an assessment of the strategic human resource management (SHRM) profiling process implemented at Becton Dickinson. It explores the questions the assessment raised about the viability of the process and what aspects might be changed if the process is... View Details
      Keywords: Change Management; Human Resources; Management Practices and Processes; Strategic Planning; Health Industry
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      Beer, Michael, and Pamela J. Maus. "Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling." Harvard Business School Case 496-007, July 1995. (Revised April 1999.)
      • July 1995 (Revised December 1996)
      • Background Note

      Process of Creative Destruction, The: Business Transformation

      By: Richard L. Nolan
      Keywords: Creativity; Transformation
      Citation
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      Nolan, Richard L. "Process of Creative Destruction, The: Business Transformation." Harvard Business School Background Note 196-018, July 1995. (Revised December 1996.)
      • July – August 1985
      • Article

      How Information Gives You Competitive Advantage

      By: Michael E. Porter and Victor A. Millar
      The information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. View Details
      Keywords: Information; Competitive Advantage
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      Porter, Michael E., and Victor A. Millar. "How Information Gives You Competitive Advantage." Harvard Business Review 63, no. 4 (July–August 1985): 149–160.
      • 1995
      • Chapter

      The Information-integrated Channel: A Study of the U.S. Apparel Industry in Transition

      By: J. T. Dunlop, J. H. Hammond, F A Abernathy and D. Weil
      Keywords: Transition; Apparel and Accessories Industry; United States
      Citation
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      Dunlop, J. T., J. H. Hammond, F A Abernathy, and D. Weil. "The Information-integrated Channel: A Study of the U.S. Apparel Industry in Transition." In Brookings Papers on Economic Activity: Micro Economics 1995, edited by M. N. Baily, P.C. Reiss, and C. Winston. Washington, D.C.: Brookings Institution, 1995.
      • June 1995
      • Case

      Polaroid Corporation: European Distribution System

      By: Janice H. Hammond and Afroze A Mohammed
      Describes distribution operations in Polaroid Europe. In the late 1980s, Polaroid senior management in the United States proposed moving from a system of 12 decentralized warehouses to a centralized distribution system in which all inventory for European retailers... View Details
      Keywords: Distribution; Operations; Risk Management; Distribution Channels; Logistics; Transition; Strategy; Problems and Challenges; Industry Structures; Consumer Products Industry; Europe; European Union; United States
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      Hammond, Janice H., and Afroze A Mohammed. "Polaroid Corporation: European Distribution System." Harvard Business School Case 695-038, June 1995.
      • June 1995
      • Case

      Northern Telecom and Netas (A): Turkey's Telecommunications Team

      By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
      The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and local partners in Turkey reviews the solutions to a crisis in 1989 and wonders whether the company will be able to... View Details
      Keywords: Joint Ventures; Mobile and Wireless Technology; Crisis Management; Problems and Challenges; Change Management; Developing Countries and Economies; Political Elections; Telecommunications Industry; Manufacturing Industry; Turkey; Canada
      Citation
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      Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (A): Turkey's Telecommunications Team." Harvard Business School Case 395-087, June 1995.
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