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  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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  • June 1997 (Revised May 1998)
  • Case

Mobil USM&R (A1)

By: Robert S. Kaplan
First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original (A) case to give students an opportunity to suggest objectives and measures for the division's initial BSC, without... View Details
Keywords: Balanced Scorecard; Measurement and Metrics; Restructuring; Corporate Strategy; Organizational Change and Adaptation; Growth and Development Strategy; Management Teams; Marketing Strategy; Motivation and Incentives; Mining Industry; Energy Industry; United States
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  • 2011
  • Working Paper

How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

By: Rakesh Khurana, Kenneth Kimura and Marion Fourcade
The question of institutional change has become central to organizational research (Powell, 2008). Recent scholarship has demonstrated, often through carefully researched cases, that institutions can and sometimes do change. According to this research, there are two... View Details
Keywords: Change; Business Education; Business History; Organizations; Organizational Change and Adaptation; Organizational Structure; Relationships; Behavior
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  • 09 Aug 2016
  • First Look

August 9, 2016

observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an... View Details
Keywords: Sean Silverthorne
  • 06 May 2021
  • Blog Post

The Extraordinary Things We Do on Ordinary Days: A Mother’s Day Tribute

that it’s always unconditional. I lead. I lead by example. Even as a toddler, she’s learning to be a leader. To be inclusive. To invite everyone to the playground. To say sorry quickly if we make a mistake... View Details
  • November 2008 (Revised March 2011)
  • Case

a-connect: In Search of Talent Partners (A)

By: Robert G. Eccles and Dilyana Karadzhova
a-connect was started in 2002 by three former McKinsey partners who wanted to develop an alternative business model consulting firm, which they have positioned as a high-end staffing company. The company has been very successful, growing to revenues of CHF 30 million... View Details
Keywords: Business Model; Decision Choices and Conditions; Initial Public Offering; Selection and Staffing; Growth and Development Strategy; Marketplace Matching; Expansion; Consulting Industry
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  • Article

Creating Value Together

By: Maxim Sytch and Ranjay Gulati
Conventional wisdom suggests that companies should avoid growing dependent on their business partners. If one company, the thinking goes, grows too dependent on a counterpart by getting the entire input for a particular activity from it and is not able to switch... View Details
Keywords: Supply Chain Management; Performance Improvement; Partners and Partnerships; Power and Influence; Value Creation
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  • Program

Advancing Women of Color in Leadership

inclusion, this program emphasizes practical steps to advance women of color and enhance their leadership ability and fulfill their ambitions—while helping others do the same and leveraging the contributions made by different generational... View Details
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

First, our setting allows us to tease out how the lack of opportunities to learn from co-located peers affects productivity. Second, we exploit a natural experiment in which the implementation of WFA was driven View Details
Keywords: Dina Gerdeman
  • Web

Behavioral Finance & Financial Stability

Info Do Fire Sales Create Externalities? By: Sergey Chernenko & Adi Sunderam DEC 2018 How do cash policies affect stock returns? A mutual fund that uses its cash reserves to accommodate outflows will lower the volatility of its underlying holdings View Details
  • September 2023 (Revised June 2024)
  • Case

Kaspi.kz: Building Trust through Innovation

By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
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  • 21 Nov 2018
  • Blog Post

Harvard Square's Hidden History

environs. I played impromptu tour guide and pointed out four of my favorite historic sites around the Square – many of which HBS students pass by each day:   Anderson Memorial Bridge  Hundreds of HBS students cross daily over the Anderson... View Details
  • 30 Jul 2013
  • First Look

First Look: July 30

Group Luca de Meo, chief marketing officer of Volkswagen Group, reflects on his time leading the marketing department at Volkswagen Passenger Cars brand. In particular, he thinks about the environmental sustainability initiative launched... View Details
Keywords: Anna Secino
  • 10 Sep 2020
  • Blog Post

Founding a Company at the Intersection of Medicine and Technology

surgical robotics to treat lung cancer, the intersection of medicine and technology was a deep interest of his prior to HBS. He is now the Founder and CEO of Alife Health, which uses machine learning to help assess the healthiest embryo... View Details
  • Program

Strategy for Health Care Delivery—Virtual

book Redefining Health Care—as a template for restructuring health care delivery around value. The process starts with providers and expands into strategies for health plans, employers, suppliers, and governmental entities. By exploring... View Details
Keywords: Health Care; Health Care
  • December 2023 (Revised August 2024)
  • Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar
In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details
Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China
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  • 27 May 2020
  • Blog Post

Creating Unity and Belonging through Food and Dance: ‘EKTA’ at HBS

there were so many mixed emotions: the excitement of exploring a new country, meeting new people and learning new things, but also sadness for all that I would miss: my family, the food, and the warm familiarity of home. Would everything... View Details
  • Web

Technology & Operations Management - Faculty & Research

damaged by a fire. Though many people still believe that the fire was due to errors made at the “sharp end”, the case suggests that it resulted from the combination of various types of errors that could have been avoided. October 24, 2023... View Details
  • Web

About - Case Method Project

About 8ms Background Video Embed Introductory Video Case method teaching has been the core pedagogy at Harvard Business School (HBS) for decades, favored by students and teachers alike. Building on this record of success, HBS Professor... View Details
  • Web

Negotiation, Organizations & Markets - Faculty & Research

Negotiation, Organizations & Markets Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students October 18, 2024 Article Why Workplace Well-Being Programs Don’t Achieve Better Outcomes By: Jazz Croft, Acacia Parks and Ashley Whillans View Details