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  • 11 Mar 2021
  • News

Leading with Heart

this? How deep is this going to be? And how disruptive will this be?" There is no playbook for the pandemic. But I'll tell you what. I, in some ways, felt inspired. And maybe it is the experiences that I had with my daughters and dealing... View Details
  • 23 Oct 2008
  • Working Paper Summaries

Economic Impacts of Immigration: A Survey

Keywords: by Sari Pekkala Kerr & William R. Kerr
  • Research Summary

The Psychology of Conversation

By: Alison Wood Brooks

Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details

  • Research Summary

Mutiny in the Workplace: When Leaders Are Challenged From Within

My dissertation focuses on the rarely studied phenomenon of mutiny in organizations. Based on three recent cases of mutiny in professional organizations, I examine the process by which employee dissatisfaction transforms into collective mobilization... View Details

  • Forthcoming
  • Article

Eliciting Advice Instead of Feedback Improves Developmental Input

By: Hayley Blunden, Ariella Kristal, Ashley Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner and Michael Yeomans
Most organizations encourage employees to provide feedback to one another to support learning, personal growth, and career advancement. However, employee feedback often fails to improve performance because it lacks concrete, specific guidance. We provide a temporal... View Details
Keywords: Feedback; Personal Development and Career; Employee Relationship Management; Performance Evaluation
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  • 2025
  • Working Paper

Why Most Resist AI Companions

By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet Kaan Uğuralp and Stefano Puntoni
AI companion applications—designed to serve as synthetic interaction partners—have recently become capable enough to reduce loneliness, a growing public health concern. However, behavioral research has yet to fully explain the barriers to adoption of such AI and... View Details
Keywords: Generative Ai; Chatbots; Artificial Intelligence; Algorithmic Aversion; Lonelines; Technology Adoption; AI and Machine Learning; Well-being; Emotions
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  • August 2017 (Revised August 2018)
  • Case

The Oakland Athletics: Strategy & Metrics for a Budget

By: Srikant M. Datar and Caitlin N. Bowler
This case considers Oakland Athletics General Manager Billy Beane’s data driven and, in baseball circles unconventional, approach to winning games over the duration of the long Major League Baseball season. Beane’s critical approach to crafting strategy within his... View Details
Keywords: Data Analysis; Metrics; Data Science; Analytics and Data Science; Analysis; Measurement and Metrics; Competitive Strategy; Organizational Culture; Sports Industry
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  • July 2015
  • Background Note

The State of U.S. Public Health: Challenges and Trends

By: Rosabeth M. Kanter, Howard Koh and Pamela Yatsko
The World Health Organization defines health as "a state of complete physical, mental, and social well-being and not merely the absence of disease and infirmity." For many Americans, the World Health Organization's definition of true health seems unattainable, given... View Details
Keywords: Public Health; Public Sector; Health Care and Treatment; Health Industry; United States
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  • July 2011
  • Case

Edna McConnell Clark Foundation-Enabling a Performance Driven Philanthropic Capital Market

By: Allen Grossman and Aldo Sesia
The Edna McConnell Clark Foundation, focused on building the organizational capabilities of nonprofits that served the disadvantaged youth in the United States, has recently been named an intermediary in the federal government's new social innovation fund (SIF), which... View Details
Keywords: Nonprofit Organizations; Organizational Change and Adaptation; Philanthropy and Charitable Giving; Financial Strategy; Performance Improvement; Capital Markets; United States
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  • 2007
  • Book

Global Accountabilities: Participation, Pluralism, and Public Ethics

By: Alnoor Ebrahim and Edward Weisband
This edited volume contributes analytical depth to the diverse debates on accountability in modern organizations. It explores the nature, forms and impacts of accountability efforts in civil society organizations, public and inter-governmental agencies, and private... View Details
Keywords: Ethics; Globalized Firms and Management; Corporate Accountability; Business and Government Relations
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  • Blog

The Harvard Business School Faculty Summer Reader 2023

entertaining experience during my leisure time. With this thoughtfully curated selection, I look forward to expanding my knowledge, gaining fresh perspectives, and finding moments of relaxation throughout the summer. Hise Gibson is a... View Details
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

(Editor’s note: Fix This! is a series of occasional stories about industries that provide bad consumer experiences and how they can be fixed.) Consumers routinely list buying a car as the worst shopping View Details
Keywords: by Sean Silverthorne; Auto
  • 22 Sep 2023
  • News

Capital Connection

complexities of capitalizing their projects—from debt to equity funding options—on their own. This is precisely where DLS steps in, leveraging 20 years of industry experience and relationships to connect clients with the right investors.... View Details
Keywords: Margie Kelley; Real Estate
  • 07 Jul 2023
  • Blog Post

Harvard Innovation Labs: Where Passion and Purpose Meet

and connected community.” Segneri explains that being part of this environment gives students and alumni from HBS and Harvard University’s 12 other schools access to a wide range of support systems and resources, as well as the View Details
  • 02 Aug 2022
  • Blog Post

From HBS to Cutting-Edge Tech

customize the MBA experience to fit my needs. Looking back, what experiences stand out from your two years at HBS? The section experience is definitely a highlight at Harvard.... View Details
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

presented us with the problem of figuring out whether there was anything we could do to reduce turnover," Gino says. "We thought it was the perfect environment to test whether we could make a difference just by changing something minor in the onboarding process."... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • Web

Business Finance Course Online | HBS Online

finance-related issues and the experiences they go through. Saad Hashmi Associate Corporate Relationship Mangaer at HSBC Bank Middle East Limited Prepare for future professional opportunities and jumpstart your career by gaining an... View Details
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

huge understanding of your market and the way the world works. You’re leaving money on the table! You’re not going to make as much money as you could by not considering the experience of racialized “others.” Think about the tech space. I... View Details
Keywords: by Barbara DeLollis
  • Web

About - Business History

Horizons Re: Melanie Sheehan BHI's Postdoctoral Fellowship in Business History offered me an incredible opportunity to learn and grow as a business historian. I arrived at HBS with research and teaching experience in the history of US... View Details
  • Web

Becoming an Entrepreneur - Alumni

entrepreneurship immediately, or acquire more business experience first? When you feel ready to be a founder, you'll need: An idea for a problem to be solved And/or a team of partners who have a marketable idea, or have skills/experiences... View Details