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Show Results For
- All HBS Web
(9,651)
- People (41)
- News (3,269)
- Research (4,119)
- Events (42)
- Multimedia (163)
- Faculty Publications (2,885)
- September 2014 (Revised January 2015)
- Module Note
Building Effective Working Relationships
This note introduces a framework for deliberately building effective interpersonal relationships. First, we will define the necessary attributes of these relationships. Next, we will discuss common barriers to effectiveness. Lastly, we will provide tools to build and... View Details
Keywords: Interpersonal Relations; Power And Influence; Networks; Interpersonal Communication; Performance Effectiveness
Ramarajan, Lakshmi. "Building Effective Working Relationships." Harvard Business School Module Note 415-030, September 2014. (Revised January 2015.)
- August 1977 (Revised July 1986)
- Background Note
How to Run a Meeting
Describes a number of simple techniques for planning and conducting management meetings. View Details
Ware, James P. "How to Run a Meeting." Harvard Business School Background Note 478-003, August 1977. (Revised July 1986.)
- 26 Sep 2013
- News
Panera CEO Takes the Food Stamps Challenge
Ron Shaich, the CEO and founder of Panera Bread lived on a food and beverage budget of $4.50 per day for a week. That figure is about the same amount someone receiving food assistance would get per day. He joins Here & Now to share what he’s learned from the... View Details
- 29 Mar 2023
- News
Robert Kraft Launches Campaign to Combat Antisemitism
Photo courtesy New England Patriots Photo courtesy New England Patriots New England Patriots owner Robert Kraft (MBA 1965) launched a $25 million "Stand Up to Jewish Hate" campaign last week, which is "aiming to raise awareness nationwide about soaring incidents of... View Details
- March 2019
- Article
Antitrust as Speech Control
By: Hillary Greene and Dennis Yao
Antitrust law, at times, dictates who, when, and about what people can and cannot speak. It would seem then that the First Amendment might have something to say about those constraints. And it does, though perhaps less directly and to a lesser degree than one might... View Details
Greene, Hillary, and Dennis Yao. "Antitrust as Speech Control." William & Mary Law Review 60, no. 4 (March 2019): 1215–1267.
- 01 Jun 2025
- News
Venture: A Welcome Assist
Illustration: Chris Gash Illustration: Chris Gash The internet grew up inordinately fast. It all happened so quickly, in fact, that it blew right by the accessibility guidelines that would’ve made digital tools available to everyone, regardless of their age or ability,... View Details
- 03 Mar 2016
- News
3-Minute Briefing: Pamela Meyer (MBA 1986)
sabotage these moments through passive-aggressive behavior. What you need are the three Ts. Transparency for openly communicating your goals, concerns, disappointments, and expectations. Trust for the small, significant circle of people... View Details
Keywords: Julia Hanna
- Profile
Tiffany Pham
one-stop destination for women worldwide. To get there, we are focused on scaling user growth by bolstering our technological tools and community engagement. Ultimately, by having users submit, interact with, and voice their opinion on... View Details
- 01 Sep 2017
- News
City of Dreams
Nayana Mawilmada (MBA 2005) is seeing things. Standing at the edge of Beira Lake, an algae-choked body of water in the heart of Sri Lanka’s capital, Colombo, he envisions people and restaurants—like New York’s South Street Seaport, he says, or Singapore’s Clarke Quay.... View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
Internet and tried as well to clarify some common fears and misconceptions of such research's effects on privacy and intellectual property. The positive aspects, according to panelist George Church, include the fact that the Internet has led to an open exchange of... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
to the customer's wants and needs. Two-way communication occurs at the third level with customer- or retailer-initiated feedback loops. “I think Nordstrom is a great example of a retailer that's doing it well” Alvarez has had hands-on... View Details
- August 2024
- Article
Partisans neither Expect nor Receive Reputational Rewards for Sharing Falsehoods over Truth Online.
By: Isaias Ghezae, Jillian J. Jordan, Izzy Gainsburg, Mohsen Mosleh, Gordon Pennycook, Robb Willer and David Rand
A frequently invoked explanation for the sharing of false over true political information is that partisans are motivated by their reputations. In particular, it is often argued that by indiscriminately sharing news that is favorable to one’s political party,... View Details
Ghezae, Isaias, Jillian J. Jordan, Izzy Gainsburg, Mohsen Mosleh, Gordon Pennycook, Robb Willer, and David Rand. "Partisans neither Expect nor Receive Reputational Rewards for Sharing Falsehoods over Truth Online." PNAS Nexus 3, no. 8 (August 2024).
- November 2007
- Supplement
Differences at Work: Emily (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details
Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (B)." Harvard Business School Supplement 408-046, November 2007.
- 15 Mar 2015
- News
An Urban Planner Gives the Lowdown on LA
- 12 Mar 2012
- Research & Ideas
Crowded at the Top: The Rise of the Functional Manager
game-changers such as e-mail accounts, intranets, and enterprise resource planning (ERP) software. "You might expect that advances in information technology would increase the number of people you could manage because it makes it easier to View Details
Keywords: by Carmen Nobel
- 2012
- Working Paper
FollowMe.IntDev.Com: International Development in the Blogosphere
By: Ryann Manning
This article explores online blogs as a new forum for discussing ideas and practices in international development. Based on a qualitative study of conversations that take place across multiple blogs, I conclude that the blogosphere combines features of a public sphere,... View Details
Keywords: Development Economics; Interpersonal Communication; Knowledge Acquisition; Experience and Expertise; Globalization; Blogs
Manning, Ryann. "FollowMe.IntDev.Com: International Development in the Blogosphere." Harvard Business School Working Paper, No. 12-084, March 2012.
- 06 Aug 2015
- News
A Wall Street Pioneer Comes Home
to serve as JSJ’s vice chairman of the board in addition to overseeing a family foundation fund and volunteering in community organizations. “I knew I wanted to come back to this area at some point,” she says. “One of my aims was to give... View Details
- 01 Jan 2011
- News
Robert Kraft, MBA 1965
Kraft has made bold bets that have paid off, including what he sees as his all-time best: pursuing his future wife Myra even though she was on a date with someone else at the time. Their legendary 48-year partnership was a source of inspiration to their family,... View Details
- January 2008 (Revised April 2008)
- Teaching Note
AT&T v. Microsoft: IP Litigation (TN) (A) and (B)
By: Willy Shih
Teaching Note for [608080], and [608081]. View Details
- April 2005 (Revised June 2006)
- Case
NTT DoCoMo, Inc.: Mobile FeliCa
By: Stephen P. Bradley, Thomas R. Eisenmann, Masako Egawa and Akiko Kanno
Managers of DoCoMo, Japan's largest mobile phone company, are formulating a strategy for mobile FeliCa: contactless integrated circuits that will be built into DoCoMo phones, allowing them to be used for quick and convenient retail or commuter fare payments, building... View Details
Keywords: Cost vs Benefits; Expansion; Alliances; Wireless Technology; Communications Industry; Communications Industry; Japan
Bradley, Stephen P., Thomas R. Eisenmann, Masako Egawa, and Akiko Kanno. "NTT DoCoMo, Inc.: Mobile FeliCa." Harvard Business School Case 805-124, April 2005. (Revised June 2006.)