Status and Position - Publications - Faculty & Research

April 2004 (Revised September 2004)
Case

IKEA Invades America

In 2002, the IKEA Group is the world's top furniture retailer, with 154 stores worldwide. In the United States, IKEA operates 14 stores, all of which have been enormously popular despite their self-service requirements. The company's goal is to have 50 stores in... View Details

Keywords: Growth and Development Strategy; Brands and Branding; Product Positioning; Goals and Objectives; Competitive Advantage; Globalized Firms and Management; Retail Industry; United States

Citation

Educators

Purchase

Web

Building From the Bottom Up - Managing the Future of Work

shippers, grocery clerks, servers, healthcare assistants, housekeepers, and janitors. Despite working long hours in difficult jobs, many of these workers are trapped in positions with low wages View Details

Patent Trolls

We develop a theoretical model of, and provide the first large-sample evidence on, the behavior and impact of non-practicing entities (NPEs) in the intellectual property space. Our model shows that NPE litigation can reduce infringement and support small inventors.... View Details

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

Are people who travel in town cars and on corporate jets different—on a psychological level—from you and me? Does the availability of luxury goods "prime" individuals to be less concerned about or... View Details

Keywords: by Sarah Jane Gilbert

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

skills he has and, without any intention of gaining an advantage, help others put them to use. The Likability Bias: Pros And Cons Some people are liked pretty much universally. In other cases, likability is relative: One person's friend... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

2022
Chapter

Lessons Learned from Support to Business during COVID-19

By: Gabriel Chodorow-Reich, Benjamin Iverson and Adi Sunderam

The authors survey the new federal subsidies and loans provided to businesses in the first year of the pandemic—including the Paycheck Protection Program (PPP), the Economic Injury Disaster Loan (EIDL) program, and aid targeted at specific industries such as airlines... View Details

Keywords: COVID-19 Pandemic; Small Business; Government Legislation; Policy

Citation

Read Now

01 Mar 2024
News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details

Keywords: Amy Crawford

01 Mar 2024
News

Vital Signs

support this new dynamic workforce to make sure they work at the top of their licenses,” Gresser says. “We are empowering and augmenting their decision-making because that first set of health decisions is one of the key determinants of a... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

Web

Jana Kierstead | About

opportunities for HBS students and maintained strong recruiting relationships with hundreds of global organizations. Before HBS, Jana worked in the private sector as a director at A. T. Kearney’s media and... View Details

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home... View Details

Keywords: by James Heskett

30 Oct 2019
Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

startup. Liquidation follows and, along with it, a contentious auction of assets to pay creditors. “There are many things that entrepreneurs can do to fail well—in ways that preserve their relationships and integrity—and to View Details

Keywords: by Danielle Kost

21 May 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

and social return can be aligned to drive positive change. The mentality that Professor Rebecca Henderson shared was something new and fresh and... View Details

05 Mar 2012
Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

perception, observed Lal and coauthor Jose B. Alvarez in Retailing Revolution: Category Killers on the Brink. TJX Companies—parent company of T.J. Maxx, Marshalls, and HomeGoods—is well View Details

Keywords: by Kim Girard; Retail

14 Oct 2011
Working Paper Summaries

The Cost of Capital for Alternative Investments

Keywords: by Jakub W. Jurek & Erik Stafford

February 2008 (Revised February 2008)
Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details

Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry

Citation

Purchase

13 May 2014
Working Paper Summaries

The Contaminating Effects of Building Instrumental Ties: How Networking Can Make Us Feel Dirty

Keywords: by Tiziana Casciaro, Francesca Gino & Maryam Kouchaki; Legal Services

30 Jun 2023
Blog Post

Finding Pride

non-discrimination protections for gays. In my 25 years in corporate America, I’ve seen a positive evolution, but more work remains. I’ve been with my husband for over 18 years, and when people see my ring,... View Details