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  • Web

Aldrich Hall | About

Nations, purchased and donated thousands of acres of land to national parks, and—in 1949—funded Harvard Business School’s new classroom building. Rockefeller suggested that the building be named for his father-in-law, Nelson W. Aldrich,... View Details
  • Web

Key Stakeholders - Institute For Strategy And Competitiveness

sustainable competition. Providers Stay competitive by adopting a strategic approach, restructuring the delivery of care, and measuring costs and outcomes to increase patient value. Patients Participate actively in managing personal... View Details
  • 01 Feb 1999
  • News

Too Much of a Good Thing?

- too much product (and too much production capability) chasing too few buyers - is hardly a new phenomenon. As a factor in market capitalism, overcapacity has been recognized... View Details
Keywords: Garry Emmons
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

should focus on providing real solutions to the crisis rather than hard-core selling, with the request that brands work to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of... View Details
Keywords: by Sean Silverthorne
  • 30 Oct 2012
  • First Look

First Look: October 30

the context of vehicle emissions testing in a state in which the government has outsourced these inspections to the private sector. Analyzing millions of emissions tests, we find empirical support for our hypotheses that particular View Details
Keywords: Sean Silverthorne
  • January 2021 (Revised March 2021)
  • Supplement

E-Commerce Analytics for CPG Firms (C): Free Delivery Terms

By: Ayelet Israeli and Fedor (Ted) Lisitsyn
The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations for sales and marketing tactics. In a series of exercises, students address different data challenges for... View Details
Keywords: Data; Data Analysis; Data Analytics; Data Sharing; CPG; Consumer Packaged Goods (CPG); Delivery Planning; Customer Lifetime Value; Online Channel; Retail; Retail Analytics; Retailing Industry; Ecommerce; Grocery; Grocery Delivery; Margins; Retention; Analytics and Data Science; Analysis; Consumer Products Industry; Consumer Products Industry; United States
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  • January 2021 (Revised March 2021)
  • Exercise

E-Commerce Analytics for CPG Firms (A): Estimating Sales

By: Ayelet Israeli and Fedor (Ted) Lisitsyn
The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations for sales and marketing tactics. In a series of exercises, students address different data challenges for... View Details
Keywords: Data Analysis; Data Analytics; CPG; Consumer Packaged Goods (CPG); Estimation; Online Channel; Retail Analytics; Retail; Retailing Industry; Data; Data Sharing; Bricks And Mortar; Ecommerce; Direct-to-consumer; DTC; Analytics and Data Science; Sales; Marketing; E-commerce; Consumer Products Industry; Consumer Products Industry; United States
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  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

the probability of success for ideas central to a strategy. Frequent testing has been especially relevant for retailers, whose merchandise displays offer endless opportunities to test product placement ideas. Now organizations whose... View Details
Keywords: by James Heskett; Technology
  • Web

Polaroid: At The Intersection of Science & Art: Edwin H. Land and the Polaroid Corporation

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral... View Details
  • March–April 2025
  • Article

Getting Value from Digital Technologies

By: Frank Cespedes and Georg Krentzel
Companies need digital technologies in an omni-channel buying world where online and in-person interactions are complements, not either/or substitutes. Multi-channel hybrid sales solutions are required, but what are the key requirements for using the available... View Details
Keywords: Sales; Technology Adoption; Competitive Advantage
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  • Web

Courses - Private Capital Project

Courses Courses Executive Education Courses Foundations of Private Equity and Venture Capital The Foundations of Private Equity and Venture Capital course is structured for individuals new to the sector, covering the initiation of View Details
  • 29 Oct 2008
  • Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Watch out for a new brand of consumer in... View Details
Keywords: by John Quelch; Consumer Products; Consumer Products; Consumer Products
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

experiment with Hugo Insurance, a California-based insurance technology company, to introduce a new “pay-as-you-go” contract for uninsured drivers in the state’s auto insurance market. The contract allowed drivers to purchase just a few... View Details
Keywords: by Ray Kluender; Insurance
  • Web

Historical Data & Sources - Business History

Organization of the United Nations, Yearbook of Food and Agricultural Statistics , various years Institut International d’Agriculture, Annuaire International de Statistique Agricole , various years. Notes: United States coffee production... View Details
  • August 1988 (Revised February 1992)
  • Case

Norton Group PLC: To Be or Not to Be in the Motorcycle Business (A)

By: V. Kasturi Rangan and Jon Skofic
Norton, a once famous motorcycle manufacturer, soundly beaten by Japanese competition, turns its attention to developing rotary engines. The company is acquired by Norton Group PLC, which is headed by a dashing entrepreneur. The new management must decide what... View Details
Keywords: Acquisition; Decision Choices and Conditions; Corporate Entrepreneurship; Human Resources; Crisis Management; Resource Allocation; Production; Competition; Auto Industry; Motorcycle Industry; Japan; United Kingdom
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  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

game between buyer and seller in which one's gain is the other's loss. Pricing is at the center of this part. But, there is a second, win-win part of most buyer-seller relationships, including almost all business-to-business relationships. The win-win part often... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

retailer which opened four new stores; two openings occur in retail trading areas which had been previously served by direct channels alone and two openings occur in retail trading areas which had been served by both direct channels and... View Details
Keywords: Martha Lagace
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

productive relationships. However, every year, a few thousand customers file new arbitration cases with Finra, the US brokerage industry’s regulatory organization, alleging everything from negligence to... View Details
Keywords: by Danielle Kost; Financial Services
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

What’s a company’s purpose? Too often it has been hijacked by one extreme or the other claiming it’s either the unbridled pursuit of profit on behalf of shareholders or it’s anything but profit. I also take issue with the idea that purpose is enshrined in a company’s... View Details
Keywords: by Ranjay Gulati
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

industries, including: a novel enzymatic RNA synthesis platform, an immune system-driven dendritic cell therapy to combat cancer, new molecular technologies for the delivery of transdermal formulations, a lipid-targeting drug to treat... View Details