Publications

Article

Your Sales Training Is Probably Lackluster. Here's How to Fix It

By: Frank V. Cespedes and Yuchun Lee

U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales... View Details

Keywords: Salesforce Management; Training

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2014
Working Paper

Sharing Design Rights: A Commons Approach for Developing Infrastructure

By: Nuno Gil and Carliss Y. Baldwin

This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details

Keywords: Design; Buildings and Facilities; Education

SSRN

July 2001
Teaching Note

Developing a Teaching Case (TN) (D)

By: Michael J. Roberts

Describes several teaching plans that were developed for the Virtualis Systems case. Intended for use in training and development programs aimed at novice case writers. View Details

Keywords: Training; Cases

20 Apr 2017
Cold Call Podcast

Making Health Insurance That Consumers Actually Like

Keywords: Re: Regina E. Herzlinger; Insurance; Health

2009
Working Paper

Virtual Team Learning: Reflecting and Acting, Alone or With Others

By: Deborah L. Soule and Lynda M. Applegate

This paper examines virtual team learning in new product development situations. New product development activities manifest novelty, uncertainty and complexity, presenting an extreme need for learning in the course of the work. We present data from an exploratory... View Details

Keywords: Competency and Skills; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Product Development; Groups and Teams; Behavior

June 1993 (Revised November 2006)
Background Note

Why I Use the Case Method to Teach Accounting

By: William J. Bruns Jr.

Thoughts on choosing teaching methods and the advantages of the case method for achieving the objectives of a survey course in accounting. Criteria for selecting or preparing good cases, developing a course outline, and for evaluating student and teacher performance. View Details

Keywords: Accounting; Business Education

Educators

31 Jul 2013
Working Paper Summaries

Learning from Double-Digit Growth Experiences

Keywords: by Eric D. Werker

Video

Mostafa Terrab

Mostafa Terrab, Chairman and CEO of Morocco-based OCP Group, describes how the company has made targeted donations to smallholder famers in Africa, particularly in response to the decreased availability of fertilizer resulting from the war in Ukraine. View Details

Jul 2008
Other Presentation

Competitiveness: Creating a Rwandan Economic Strategy

By: Michael E. Porter

Competitiveness presentation delivered in Kigali, Rwanda. View Details

Keywords: Economics; Rwanda

18 Jul 2008
Other Presentation

Regional Competitiveness: Creating an East African Economic Strategy

By: Michael E. Porter

Competitiveness presentation delivered during the East African Business Summit in Kampala, Uganda. View Details

Keywords: Economics; Growth and Development; Uganda

December 2004 (Revised April 2006)
Case

Managing a Public Image: Kevin Knight

By: Robin J. Ely and Ingrid Vargas

Kevin Knight recounts an uncomfortable situation he faced as an African-American student at Harvard Business School. Concerned with maintaining an image as a calm and rational person, he is appalled when he finds himself in a heated classroom exchange in defense of an... View Details

Keywords: Leadership; Ethnicity; Identity; Competency and Skills; Business Education

Educators

April 2010
Course Overview Note

Competing through Business Models

By: Ramon Casadesus-Masanell

This note was prepared to aid instructors in the EC course “Competing through Business Models” (CTBM). Describes the course objectives; the conceptual framework used in the course; some central principles that emerge from this framework; and the modular structure of... View Details

Keywords: Curriculum and Courses; Business Model

11 Jan 2000
Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

The Program for Global Leadership assembles senior executives from organizations worldwide who participate and interact in a unique, multi-phased educational process. The program's unusual structure helps... View Details

Keywords: by Staff

02 Nov 2015
News

Making Higher Ed Accessible to Africans

Scott Royster (MBA 1992) believes higher education has the power to transform Africa if only its students have access to it. “Statistics from around the world show that individuals who are able to obtain a... View Details

Keywords: Jill Radsken

Video

Sizwe Nxasana

Sizwe Nxasana, the founding partner of SizweNtsalubaGobodo, the largest Black accounting firm in South Africa, discusses the discrimination he experienced as a young Black accountant during the apartheid era, and how he initially built his business serving Black... View Details

2016
Teaching Note

Advanced Leadership Pathways: Richard Fahey and Robert Saudek—Lighting Liberia

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone

Teaching Note for Case 313-032. After successful careers as lawyers and Fellows in Harvard's Advanced Leadership Initiative, Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by ultimately using advanced... View Details

October 2013 (Revised November 2015)
Case

Southwire and 12 For Life: Scaling Up? (A)

By: Jan W. Rivkin and Ryan Lee

Southwire, a leading maker of cable based in rural Georgia, has partnered with the local school system to staff a factory with at-risk high school students. The positive impact on student outcomes has been remarkable, and the factory makes a profit for the company. Now... View Details

Keywords: Partners and Partnerships; Production; Education; Business and Community Relations; Manufacturing Industry; Education Industry

Educators