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  • All HBS Web  (6,270)
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    • News  (1,339)
    • Research  (4,167)
    • Events  (16)
    • Multimedia  (81)
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Show Results For

  • All HBS Web  (6,270)
    • People  (3)
    • News  (1,339)
    • Research  (4,167)
    • Events  (16)
    • Multimedia  (81)
  • Faculty Publications  (2,900)
← Page 206 of 6,270 Results →

    Mills B. Lane, Jr.

    Taking over the small southern bank after the death of his father, Lane went on to build it into one of the largest and most profitable banks in the Southeast. Lane shook up the staid banking community by employing a variety of marketing and sales promotions to... View Details
    Keywords: Finance

      Don H. Barden

      build the cable infrastructure for the city. Barden eventually signed up over 100,000 customers (one-third of the homes in Detroit) and sold his cable division in a deal that netted $100 million in 1994. Barden has gone on to pursue... View Details
      Keywords: Communications
      • December 2004 (Revised December 2005)
      • Case

      Nectar: Making Loyalty Pay

      By: John A. Deighton
      Loyalty Management UK (LMUK) manages British supermarket chain Sainsbury's frequent-shopper card program, called Nectar. LMUK uses Sainsbury's sponsorship as the magnet to attract other retailers into a profitable, multisponsor loyalty network. Examines the economics... View Details
      Keywords: Customer Focus and Relationships; Business or Company Management; Supply Chain Management; Marketing Strategy; Networks; Marketing Channels; Advertising Campaigns; Outcome or Result; Growth and Development; Retail Industry; Great Britain
      Citation
      Educators
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      Deighton, John A. "Nectar: Making Loyalty Pay." Harvard Business School Case 505-031, December 2004. (Revised December 2005.) (request a courtesy copy.)
      • June 2009
      • Teaching Note

      COFCO Xinjiang Tunhe Co., Ltd. (TN)

      By: David E. Bell, Sarah Morton and Mary Louise Shelman
      Teaching Note for [508079]. View Details
      Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Goals and Objectives; Quality; Price; Competitive Strategy; Contracts; Supply and Industry; Business or Company Management; Problems and Challenges; Safety; Cost Management; Food and Beverage Industry; Agriculture and Agribusiness Industry; China
      Citation
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      Bell, David E., Sarah Morton, and Mary Louise Shelman. "COFCO Xinjiang Tunhe Co., Ltd. (TN)." Harvard Business School Teaching Note 509-045, June 2009.
      • 01 Dec 2014
      • News

      Creating the Shopping Experience of the Future

      Production with Principles Áslaug Magnúsdóttir Customizing Couture Online Customizing Couture Online Jamal Motlagh Taking Tailoring High Tech Taking Tailoring High Tech Katrina Lake Dressing by Number... View Details
      Keywords: Christine Lejeune; fashion; technology
      • 29 Sep 2020
      • Blog Post

      New Life for Old Tech: Startup Provides Network Security Solutions for Obsolete Devices

      legacy devices, so customers can understand how a device is functioning, how it has functioned in the past, and how it should be functioning within a network. The startup also provides tools that boost device performance within a network.... View Details
      • 01 Jun 2008
      • News

      Alumni Books

      management in colleges and universities. What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales by Ram Charan (MBA ’65, DBA ’67) (Penguin Group) To upgrade the productivity of a company’s sales force,... View Details
      Keywords: Management

        James E. Casey

        Starting with two bicycles and $100 in capital in 1907, Casey went on to build one of the most respected and recognized companies of the 20th century – United Parcel Service. UPS’s trademark brown delivery vehicles have become synonymous with reliable, secure, and... View Details
        Keywords: Transportation
        • November 2006 (Revised February 2007)
        • Case

        Microsoft Xbox: Changing the Game?

        By: Andrei Hagiu
        In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
        Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
        Citation
        Educators
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        Hagiu, Andrei. "Microsoft Xbox: Changing the Game?" Harvard Business School Case 707-501, November 2006. (Revised February 2007.)
        • 02 Aug 2024
        • HBS Case

        How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

        entrepreneur’s Flashfood app at a Toronto supermarket hadn’t gone well, ending with confusion among customers and ire from the store manager. But Domingues, who had launched the app after learning that international food waste was the... View Details
        Keywords: by Lane Lambert; Technology; Information Technology
        • 01 Jun 2016
        • News

        How Do I Get Your Job?

        units a year, but back when volumes were small, one full container of product would be everything I would have to sell for a quarter. And I had an entire container of goods that came damaged. I had to call up the customers who I fought so... View Details
        Keywords: April White
        • 01 Jun 2010
        • News

        Green Dreams: Eco-Friendly Countertops

        company’s product throughout its Seattle headquarters. Other customers include NASA, the Ritz-Carlton, Starbucks, Whole Foods, Amazon, Disney’s Epcot theme park, and Google. IceStone has come a long way since Magagnini’s dark day, and not... View Details
        Keywords: Sarah Auerbach; Furniture and Related Product Manufacturing; Manufacturing
        • 08 Jul 2014
        • First Look

        First Look: July 8

        Your Customer Relationships By: Avery, Jill, Susan Fournier, and John Wittenbraker Abstract—Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are... View Details
        Keywords: Carmen Nobel
        • 24 Apr 2014
        • News

        Exploring new ways to understand and engage audiences

        Victoria Ransom (MBA 2008) launched Wildfire Interactive, now a Google company, to connect companies and customers through social media. (Published April 2014) View Details
        • 07 May 2013
        • First Look

        First Look: May 7

        and the concentration of the certification industry. We also analyze the possibility that certifiers opt for a quick turnaround time at the expense of a lower accuracy. Finally, we investigate the opportunity of regulating transparency.   Working Papers How Do View Details
        Keywords: Carmen Nobel
        • October 2007
        • Article

        Grist: A Strategic Approach to Climate

        By: Michael E. Porter and Forest Reinhardt
        Climate change will affect everything businesses do, as government efforts to mitigate carbon emissions cause their prices to rise steeply. This special edition of Forethought takes a hard-nosed look at the risks and opportunities of climate change. Michael E. Porter... View Details
        Keywords: Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Leadership; Logistics; Corporate Social Responsibility and Impact; Performance Improvement; Climate Change; Competitive Advantage; Corporate Strategy
        Citation
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        Porter, Michael E., and Forest Reinhardt. "Grist: A Strategic Approach to Climate." Forethought. Harvard Business Review 85, no. 10 (October 2007): 22–26.
        • 01 Jun 2005
        • News

        Transforming the IRS

        feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver bullets. The IRS had to... View Details
        Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
        • 19 Apr 2011
        • First Look

        First Look: April 19

        team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
        Keywords: Sean Silverthorne
        • 15 Jun 2021
        • News

        Case Study: Inside Story

        backing from Bling Capital, DCM, and Precursor Ventures. Saga grew its initial customer base during the pandemic as families searched for ways to stay connected across the distance, Lin says. Through the app, a user can share weekly... View Details
        Keywords: Jen McFarland Flint; Motion Picture and Sound Recording Industries; Information
        • Fast Answer

        Supply chain relationships

        Bloomberg, Capital IQ and FactSet report current and recent supply chain relationships (customers, suppliers, and strategic partners). Bloomberg - To display the suppliers and customers of a company, enter the company ticker... View Details
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