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Show Results For
- All HBS Web
(9,668)
- People (41)
- News (3,271)
- Research (4,128)
- Events (42)
- Multimedia (164)
- Faculty Publications (2,899)
- July, 2022
- Article
Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs
By: Evan A. O'Donnell, Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan and Jon J.P. Warner
Purpose and Methods: The study compared the cost of telemedicine visits with in-person clinic visits for routine follow-up after common shoulder surgeries. It also evaluated the safety and patient experience with telemedicine visits. Time-driven activity-based costing... View Details
Keywords: Telehealth; Patient Satisfaction; Health Care and Treatment; Communication Technology; Health Industry
O'Donnell, Evan A., Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan, and Jon J.P. Warner. "Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs." Journal of the American Academy of Orthopedic Surgeons Global Research and Reviews 6, no. 7 (July, 2022).
- 17 Jan 2008
- Working Paper Summaries
Competition in Modular Clusters
- June 2023 (Revised November 2024)
- Case
Collaboration Wars: Slack vs. Microsoft Teams 2023
By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay
What's the future of corporate communications? Email? Corporate messaging? The battle for corporate messaging in 2023 was stacking up as a fight between Slack, which had been recently acquired by Salesforce, and Microsoft Teams. This case explores a classic judo... View Details
Keywords: Competition; Product Positioning; Marketing Strategy; Acquisition; Communications Industry; Communications Industry
Yoffie, David B., Kriti Gupta, Mehek Punatar, Poonam Sacheti, and Poorvi Vijay. "Collaboration Wars: Slack vs. Microsoft Teams 2023." Harvard Business School Case 723-457, June 2023. (Revised November 2024.)
- 01 Sep 2003
- News
Class Day & Commencement
terrorist attacks of 9/11 took place just days after classes began in 2001,” noted Dean Clark. “The weeks and months that followed were a time of heroism and courage, compassion and inspiration. Everyone in the community — students,... View Details
- 13 Jul 2015
- News
Applying lessons of team work
Alex Schultz (MBA 2016) believes that a lot can be gained from working with others and sees the powerful role that small, incremental changes can play in leadership. (Published July 2015) View Details
- March 2019
- Article
Antitrust as Speech Control
By: Hillary Greene and Dennis Yao
Antitrust law, at times, dictates who, when, and about what people can and cannot speak. It would seem then that the First Amendment might have something to say about those constraints. And it does, though perhaps less directly and to a lesser degree than one might... View Details
Greene, Hillary, and Dennis Yao. "Antitrust as Speech Control." William & Mary Law Review 60, no. 4 (March 2019): 1215–1267.
- 19 Jan 2021
- News
The Fire This Time: What's Happening in the World of Distress
- 01 Dec 2003
- News
HIV/AIDS and Business
employees, you risk more than workers dying,” agrees Ballou-Aares. “You risk losing your customers, your markets — the complete disintegration of communities where you operate.” Experts concur that China is the next potential hot spot for... View Details
- 01 Jun 2013
- News
Lesson Plans
one that will depend on investments by the business community to accelerate innovation and the capacity of technology to support great teaching. It can't happen quickly enough." "Education is our generation's civil rights cause. It is the... View Details
- April 1986 (Revised December 1988)
- Case
Massimo Menichetti
Examines different alternatives for the introduction of telemation and computer aided design in a small firm. The issues involve what extent of cooperation is required by different firms so that a telecommunicative interchange between them becomes effective. View Details
Jaikumar, Ramchandran. "Massimo Menichetti." Harvard Business School Case 686-135, April 1986. (Revised December 1988.)
- 01 Mar 2010
- News
Students Assist Needy Family
$1,550 for the family in less than 48 hours. “It was a truly rewarding and meaningful experience for both of us,” said Simmons. SmallCanBeBig.org, created by Boathouse Group, a Boston communications firm led by president John Connors (PMD... View Details
- 01 Sep 2007
- News
Unexpected Advice from Am Ex’s Chenault
the health and well-being of the communities in which you and your employees live and work.” Chenault grounded his advice in what he called the “unspoken compact” between business and society at large. “Society allows us to operate in... View Details
- 19 Aug 2021
- News
A Letter to My White Friends and Colleagues
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Courtesy Steven Rogers Courtesy Steven Rogers On May 31st, 2020, six days after the murder of George Floyd, Steven Roger's daughter Ariel sent him a text. In it, she told her dad that the Black View Details
- Profile
Willa Zhou
the first of her two pre-HBS years, Willa worked on The Movement, a free, outdoor-exercise and community health program in San Francisco, which was based on her undergraduate research on health and well-being. "I had interviewed over... View Details
- 05 May 2020
- News
“Walking a Tightrope”
Kristof, most of which have focused on poverty in developing countries. But in the Pulitzer Prize-winning duo’s latest book, Tightrope: Americans Reaching for Hope, they turn their lens on working class communities in the United... View Details
- August 2024
- Article
Partisans neither Expect nor Receive Reputational Rewards for Sharing Falsehoods over Truth Online.
By: Isaias Ghezae, Jillian J. Jordan, Izzy Gainsburg, Mohsen Mosleh, Gordon Pennycook, Robb Willer and David Rand
A frequently invoked explanation for the sharing of false over true political information is that partisans are motivated by their reputations. In particular, it is often argued that by indiscriminately sharing news that is favorable to one’s political party,... View Details
Ghezae, Isaias, Jillian J. Jordan, Izzy Gainsburg, Mohsen Mosleh, Gordon Pennycook, Robb Willer, and David Rand. "Partisans neither Expect nor Receive Reputational Rewards for Sharing Falsehoods over Truth Online." PNAS Nexus 3, no. 8 (August 2024).
- November 2007
- Supplement
Differences at Work: Emily (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details
Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (B)." Harvard Business School Supplement 408-046, November 2007.
- 15 Mar 2015
- News
An Urban Planner Gives the Lowdown on LA
- 12 Mar 2012
- Research & Ideas
Crowded at the Top: The Rise of the Functional Manager
game-changers such as e-mail accounts, intranets, and enterprise resource planning (ERP) software. "You might expect that advances in information technology would increase the number of people you could manage because it makes it easier to View Details
Keywords: by Carmen Nobel