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Show Results For
- All HBS Web
(5,751)
- People (8)
- News (1,089)
- Research (3,969)
- Events (32)
- Multimedia (15)
- Faculty Publications (2,392)
- 26 Jun 2012
- First Look
First Look: June 26
by a public health organization are randomly allocated to four groups. Agents in the control group receive a standard volunteer contract often offered for this type of task, whereas agents in the three... View Details
Keywords: Sean Silverthorne
- 20 Jan 2015
- News
Patient Medical Records, Pocket-sized
health care system. Bushkin’s unassuming item is MedKaz®, a 4-GB flash drive carried on a keychain or in a wallet that can hold a lifetime of medical records, giving patients control over their data and... View Details
- October 2007
- Article
Grist: A Strategic Approach to Climate
By: Michael E. Porter and Forest Reinhardt
Climate change will affect everything businesses do, as government efforts to mitigate carbon emissions cause their prices to rise steeply. This special edition of Forethought takes a hard-nosed look at the risks and opportunities of climate change. Michael E. Porter... View Details
Keywords: Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Leadership; Logistics; Corporate Social Responsibility and Impact; Performance Improvement; Climate Change; Competitive Advantage; Corporate Strategy
Porter, Michael E., and Forest Reinhardt. "Grist: A Strategic Approach to Climate." Forethought. Harvard Business Review 85, no. 10 (October 2007): 22–26.
- November 2023 (Revised March 2024)
- Technical Note
Customer Data Privacy
By: Eva Ascarza and Ta-Wei Huang
This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory... View Details
Keywords: Customer Relationship Management; Governance Compliance; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Reputation; Trust; Information Management; Retail Industry; Technology Industry; Financial Services Industry; Telecommunications Industry; Europe; United States
Ascarza, Eva, and Ta-Wei Huang. "Customer Data Privacy." Harvard Business School Technical Note 524-005, November 2023. (Revised March 2024.)
- June 2020
- Supplement
RBC: Transforming Transformation (B)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
- 04 Apr 2017
- First Look
First Look at New Research, April 4
political participation and interest while improving representation of all groups. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52460 December 2016 Strategic Management Journal Through... View Details
Keywords: Sean Silverthorne
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
change,'' she said. J. Paul Brownridge, candidate for L.A. City Controller In addition, successful business leaders can act as powerful role models for those aspiring to success. Habiby cited the example of... View Details
Keywords: by Dina Gerdeman
- 31 Mar 2009
- First Look
First Look: March 31, 2009
billion at the end of 2007. Lan is at an interesting point in history as the low-cost model was recently implemented. While early results have been strong, observers wonder if the airline can successfully View Details
Keywords: Martha Lagace
- 19 Oct 2012
- Research & Ideas
Digital Technology’s Profound Game Change for Marketers
technologists are building sophisticated systems with interfaces that are as simple for marketers and designers to manipulate as their iPhones. FutureM—an upcoming gathering of marketing and technology... View Details
- June 2016
- Teaching Note
N12 Technologies: Building an Organization and Building a Business
By: David A. Garvin
N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber composites, which were used in a wide variety of products, ranging from bicycles to automobiles to aircraft parts.... View Details
Keywords: Startup; Organizational Structure; Nanotechnology; Business Processes; Organizational Change and Adaptation; Organizational Design; Management Systems; Commercialization; Industrial Products Industry; Manufacturing Industry; Auto Industry; Bicycle Industry; Transportation Industry; United States
- 02 Mar 2010
- First Look
First Look: March 2
creation of a system for managing breakdowns that causes people to voluntarily recommit to the vision and maintain these commitments through to the implementation View Details
Keywords: Martha Lagace
- 30 Jun 2009
- First Look
First Look: June 30
provided a one-time tax holiday for the repatriation of foreign earnings by U.S. multinationals. The analysis controls for endogeneity and omitted variable bias by using instruments that identify the firms... View Details
Keywords: Martha Lagace
- summer 2008
- Article
Corporate Social Responsibility Through an Economic Lens
By: Forest L. Reinhardt, Robert N. Stavins and Richard H.K. Vietor
Business leaders, government officials, and academics are focusing considerable attention on the concept of "corporate social responsibility" (CSR), particularly in the realm of environmental protection. Beyond complete compliance with environmental regulations, do... View Details
Keywords: Profit; Governance Compliance; Governing Rules, Regulations, and Reforms; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Environmental Sustainability
Reinhardt, Forest L., Robert N. Stavins, and Richard H.K. Vietor. "Corporate Social Responsibility Through an Economic Lens." Review of Environmental Economics and Policy 2, no. 2 (summer 2008).
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
with the control group answers generally falling in the middle. From a logical Internet privacy viewpoint, the results don't make sense. After all, an amateur website of unknown origins is likely far less... View Details
Keywords: by Carmen Nobel
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
funds offer a level of professional investment management capability and skills once reserved for institutions or wealthy individuals. They provide a strong incentive to save and invest and have been a great... View Details
- 05 Nov 2001
- Research & Ideas
Venture Capital Goes Boom—or Bust?
Ninety percent of new entrepreneurial businesses that don't attract venture capital fail within three years. A software engineer at the government contractor EG&G, Don Brooks had been working on computer View Details
Keywords: by Paul A. Gompers & Josh Lerner
- 01 Dec 2009
- News
Alumni Books
Like Shampoo for Job Seekers: The Proven Personal Branding System to Help You Succeed in any Interview and Secure the Job of Your Dreams by Brenda Bence (MBA ’91) (Global Insight Communications) Strategic... View Details
- 15 Sep 2016
- News
US Competitiveness Report Sees ‘A Nation Divided’
Harvard Business School today released "Problems Unsolved and a Nation Divided," a comprehensive analysis of the state of US competitiveness in 2016, based on five years of the... View Details
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
see which clinicians, hospitals, insurers, and others provide the best value." Even if the Trump rules hold up, they cannot provide the full accounting of prices and outcomes the health care system... View Details
- August 2008 (Revised July 2009)
- Supplement
Gazprom (C): The Ukrainian Crisis and Its Aftermath
By: Rawi E. Abdelal, Sogomon Tarontsi and Alexander Jorov
The case describes the resolution to the January 2006 gas crisis, precipitated by the decision of Gazprom, the largest natural gas producer in the world, to cut off gas supply to Ukraine because of disagreement on the terms of future trade. The case also narrates the... View Details
Keywords: Trade; Non-Renewable Energy; Cross-Cultural and Cross-Border Issues; Governing Rules, Regulations, and Reforms; Conflict Management; Reputation; Energy Industry; Russia; Ukraine
Abdelal, Rawi E., Sogomon Tarontsi, and Alexander Jorov. "Gazprom (C): The Ukrainian Crisis and Its Aftermath." Harvard Business School Supplement 709-010, August 2008. (Revised July 2009.)