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2011
Chapter

Building Intercultural Trust at the Negotiating Table

By: Sujin Jang and Roy Y.J. Chua

This chapter examines the challenges of intercultural negotiation with a focus on the critical role of trust. Building trust is crucial for successful negotiations between cultures, yet intercultural negotiations are often characterized by a lack of trust. We discuss... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Negotiation; Trust; Adaptation

June 2006 (Revised February 2007)
Case

De Beers at the Millennium

At the time of the millennium, diamond demand was threatened by an increasing awareness among jewelry customers that diamond production and trading in some countries was being linked to growing inequities and human rights violations. This, in turn, had an impact on De... View Details

Keywords: Organizational Change and Adaptation; Value Creation; Strategic Planning; Social Issues; Luxury; Consumer Products Industry; Mining Industry; Africa

13 Dec 2011
First Look

First Look: Dec. 13

strong brand, robust growth in international and domestic markets, and premium price and margins, Natura was consistently rated as one of the... View Details

Keywords: Sean Silverthorne

14 May 2013
First Look

First Look: May 14

flexible random coefficients aggregate discrete choice model that accommodates heterogeneity in preferences for school quality and athletic success, and an extensive set of... View Details

Keywords: Sean Silverthorne

05 May 2009
First Look

First Look: May 5, 2009

membership. Some of these businesses have tried an advertising-based model with very limited success. However, these businesses have not fully explored the power of their members to influence each other's... View Details

Keywords: Martha Lagace

08 Dec 2015
First Look

December 8, 2015

performance management system, reengineers most of the operations, and replaces 80% of the management team including several C-level executives. Two years later, the View Details

Keywords: Sean Silverthorne

18 Jul 2024
Blog Post

Harvard Business School Announces Its 2024-2025 Blavatnik Fellows

programmatic guidance and mentorship, and join a community of entrepreneurs who have created 45 companies and raised over $520M in funding to... View Details

November 2015 (Revised August 2016)
Case

Unilever's New Global Strategy: Competing through Sustainability

By: Christopher A. Bartlett

In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial crisis. As the first outsider ever recruited to lead the company, Polman lost little time in challenging the... View Details

Keywords: Globalized Firms and Management; Corporate Social Responsibility and Impact; Competitive Strategy; Environmental Sustainability; Consumer Products Industry

30 Apr 2021
Research & Ideas

Why Anger Makes a Wrongly Accused Person Look Guilty

A co-worker accuses you of lying during an important client meeting, and you’re furious because you didn’t lie. Expressing that anger, however, isn’t the best way to prove your innocence, according to new... View Details

Keywords: by Michael Blanding

27 Dec 2010
Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

business leaders are using to transform communications with their employees and customers, as it shifts from one-way transmission of information to two-way interaction. That's one reason Time magazine just... View Details

Keywords: by Staff

2018
Other Teaching and Training Material

Finance Reading: Corporate Governance

By: John Coates and Suraj Srinivasan

Core Curriculum Readings in Finance cover the fundamental concepts, theories, and frameworks in finance. This reading presents an overview of corporate governance, focusing on for-profit businesses that are privately owned by dispersed investors—that is, not owned by a... View Details

Keywords: Finance; Corporate Governance; For-Profit Firms; Private Ownership; Conflict of Interests

17 Jan 2012
First Look

First Look: January 17

http://hbr.org/2012/01/when-one-business-model-isnt-enough/ar/1 Do Powerful Politicians Cause Corporate Downsizing? Authors:Lauren Cohen, Joshua Coval, and Christopher J. Malloy Publication:Journal of... View Details

Keywords: Sean Silverthorne

2010
Chapter

Utilizing Team Member Expertise Under Pressure

By: Heidi K. Gardner and Erin McFee

Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that... View Details

Keywords: Experience and Expertise; Managerial Roles; Organizational Culture; Projects; Groups and Teams; Behavior; Customization and Personalization; Consulting Industry

June 2008 (Revised July 2008)
Case

Kit Hinrichs at Pentagram (A)

By: Linda A. Hill and Emily Stecker

This case focuses on Kit Hinrichs, a 65-year-old partner at Pentagram, a privately owned multidisciplinary design firm. One of the world's most prestigious design firms, Pentagram was founded by five designers from different disciplines in London in the 1970s. By 2008,... View Details

Keywords: Arts; Business Offices; Customer Relationship Management; Design; Leadership; Personal Development and Career; Groups and Teams; Creativity; Service Industry; San Francisco

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2025
Article

Emotion Regulation Contagion Drives Reduction in Negative Intergroup Emotions

By: Michael Pinus, Yajun Cao, Eran Halperin, Alin Coman, James J. Gross and Amit Goldenberg

When emotions occur in groups, they sometimes impact group behavior in undesired ways. Reducing group’s emotions with emotion regulation interventions can be helpful, but may also be a challenge, because treating every person in the group is often infeasible. One... View Details

Keywords: Emotion Contagion; Emotion; Emotion Regulation; Groups and Teams; Emotions; Conflict and Resolution

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June 2023 (Revised November 2024)
Case

Albert Einstein: Changing the World

By: Robert Simons and Shirley Sun

This case traces the rise of Albert Einstein from a small town in Germany to a towering intellectual leader who revolutionized the field of physics. The case describes his early education and his penchant for individual thinking and non-conformity. A committed... View Details

Keywords: Science; Research; Personal Characteristics; Mission and Purpose; Success; Work-Life Balance; Higher Education; Power and Influence