Publications

Find at Harvard

01 Feb 1998
News

Short Takes

Who Does Good and Why While it's common knowledge that business leaders often serve on nonprofit boards, there has been little formal information about the characteristics and motivations of such individuals. In a 1997 working paper... View Details

Keywords: Judith A. Ross

May 2001 (Revised May 2002)
Case

Infosys Technologies

By: Ashish Nanda and Thomas J. DeLong

Creating and sustaining a third-world-based technology company to compete globally (i.e. in the first-world) poses many challenges. Such challenges are examined through the genesis and progression of Infosys Technologies Ltd. Key decisions made by Chairman N.R.... View Details

Keywords: Entrepreneurship; Business or Company Management; Management Practices and Processes; Business Strategy; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development Strategy; Planning; Technological Innovation; Emerging Markets; Information Technology Industry

01 Jun 1996
News

Class Acts

administrators, and students," he notes. Toward that end, Dobron and SA Technology Committee chair Judy Stahl (MBA '96) helped put into place the School's new information technology platform, which included establishing a site on the... View Details

01 Mar 2012
News

Great Expectations

courses. As we continue to incorporate the field method into our programs, expectations within the School and beyond are high. The stakes are high, too. By developing new ways of teaching and learning, we hope to raise the bar for View Details

Keywords: Youngme Moon; Colleges, Universities, and Professional Schools; Educational Services

01 Apr 2000
News

Books

affect the decision to go public. As the authors shed light on the structure and operations of venture capital firms, three major themes emerge. First, all venture capitalists confront tremendous incentive and information problems, in... View Details

Keywords: Amy E. Dean

March 2008 (Revised April 2008)
Case

Opening Dot EU (A)

By: Benjamin Edelman

EURid considers possible market mechanisms to allocate initial domain names within the Internet's newly-created "dot EU." European Union regulations and community norms substantially constrain EURid's approach, preventing the use of the most natural economic mechanisms... View Details

Keywords: Governing Rules, Regulations, and Reforms; Resource Allocation; Auctions; Internet; Information Industry; Europe

01 Apr 1999
News

An Eye to the East

with the office's January inauguration. By bringing together nearly sixty business and management academics and about twenty CEOs and managers from across Asia, the forum provided an opportunity for HBS... View Details

Keywords: Alejandro Reyes

September 2001 (Revised October 2001)
Case

Priceline.com v. Microsoft (A)

Describes Priceline's patent of its "reverse auction" pricing mechanism, its discussions with Microsoft regarding Microsoft's license of the patent for its Expedia service, Microsoft's subsequent use of the technology without a license, and Priceline's decision whether... View Details

Keywords: Entrepreneurship; Technological Innovation; Patents; Rights; Business or Company Management; Strategy; Software; Information Technology Industry

01 Mar 2012
News

Health Care’s New Frontier

consultants in the managed care practice of Booz Allen Hamilton, acquired an obstetrics practice in San Diego with $1.6 million in seed capital. The concept of a clinic where midwives and nurses provided quality care for healthy women... View Details

Keywords: Deborah Blagg; Health, Social Assistance

22 Apr 2010
News

Using Business to Boost National Security

Keywords: Management; Management; Management; Management

July 1993
Case

Air Miles Canada

By: Thomas O. Jones, Leonard A. Schlesinger and Roger H. Hallowell

Air Miles Canada both increases customer loyalty by rewarding shopping frequency at specified merchants, and enables its sponsors to develop a new, more complex understanding of their customers' (and potential customers') shopping habits, thus making future customer... View Details

Keywords: Programs; Customer Relationship Management; Information Management; Air Transportation Industry; Canada

01 Apr 2001
News

Ed Tian: Boardroom Revolutionary

Shanghai municipal government, Netcom is putting up a stiff challenge to three other government-controlled telecom network operators. Tian, who holds a doctorate in environmental management from Texas Tech University, is bringing a new... View Details

Keywords: Alejandro Reyes; Information; Information

July 1999 (Revised January 2000)
Case

Yahoo!: Business on Internet Time

By: Jan W. Rivkin and Jay R. Girotto

In the wake of major competitive moves, CEO Tim Koogle and his senior team at Yahoo!, an Internet portal, must decide whether and how to adjust their strategy. Following deals between AOL and Netscape, Excite and @Home, Infoseek and Disney, and Snap and NBS, Yahoo!... View Details

Keywords: Competitive Strategy; Growth and Development Strategy; Business Strategy; Organizational Structure; Industry Structures; Internet and the Web; Risk Management; Technological Innovation; Business or Company Management; Information Technology Industry; Information Technology Industry

May 1986 (Revised October 1986)
Case

Data Administration in Citibank Brazil (C): The Back-End Project

By: Shoshana Zuboff

Keywords: Information Management; Banking Industry; Brazil

Find at Harvard

24 Apr 2014
News

Addressing roadblocks to innovation in health care

convenes health care management educators to develop and implement new curricula for health care management education. She also recommends policy changes, such as standards for health care IT and... View Details

01 Apr 1996
News

Technology for Learning's Sake

adds. "Long-term success in modern operations and information systems management is increasingly dependent on an understanding of the importance of details - as well as the details themselves," Upton... View Details

Keywords: by Deborah Blagg; photo by David Zadig

March 2014
Teaching Note

The Weather Company

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

New CEO David Kenny transformed The Weather Company in less than two years from a primary identity as a cable television channel to a multi-platform digital company innovating in the uses of weather data. He assesses progress and considers strategic choices and... View Details

Keywords: Leadership; Strategic Change; Technology; Digital; Weather; Organizational Change and Adaptation; Digital Platforms; Change Management; Leading Change; Growth and Development Strategy; Information Industry; Information Industry; Information Industry

01 Apr 2001
News

Edwin Yu: Bidding on the Future

faces. Another is busting convention. Most South Korean corporations are owner-operated, with shareholders voting with the owner practically all the time. Now, “more and more professionals are managing companies,” Yu explains. And like... View Details

Keywords: Alejandro Reyes; Information; Information

January 2007 (Revised April 2007)
Case

The Tale of the Lynx (A and B)

By: Noam T. Wasserman

The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is... View Details

Keywords: Governing and Advisory Boards; Business Growth and Maturation; Ethics; Decision Choices and Conditions; Management Succession; Conflict and Resolution; Management Teams; Information Technology Industry