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  • All HBS Web  (7,641)
    • People  (21)
    • News  (1,565)
    • Research  (4,685)
    • Events  (70)
    • Multimedia  (17)
  • Faculty Publications  (2,662)
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  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while... View Details
Keywords: by Deborah Blagg; Service
  • 22 Apr 2020
  • Research Event

How Investors Are Sizing Up Climate Change’s Risks—and Opportunities

Until a few years ago, climate change’s potential impact seemed abstract for many investors. Now, as sea levels rise, hurricanes intensify, and droughts threaten food supplies, many investors are confronting its financial realities. But it’s not a simple calculation.... View Details
Keywords: by Danielle Kost; Financial Services
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

Case 209-097 Perry Capital owns shares in King and, to facilitate approval of the merger, buys shares in Mylan, whilst hedging out its economic exposure to Mylan's share price... View Details
Keywords: Martha Lagace
  • 16 Sep 2014
  • First Look

First Look: September 16

seven large institutions. These direct investments perform better than public market indices, especially buyout investments and those made in the 1990s. Outperformance by View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

Abstract—Multinationals exhibit distinct agglomeration patterns, which have transformed the global landscape of industrial production (Alfaro and Chen, 2014). Using a unique worldwide plant-level dataset... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

also—and crucially so—on whether or not the platforms subsidize one side of the market in equilibrium. For example, with prices being strategic... View Details
Keywords: Martha Lagace
  • 18 Jun 2013
  • First Look

First Look: June 18

Hall, Matthew, Anette Mikes, and Yuval Millo Abstract—This paper, based on a five-year longitudinal study at two UK-based banks, documents and analyzes the practices used by risk managers as they aim to... View Details
Keywords: Anna Secino
  • 27 May 2009
  • First Look

First Look: May 27, 2009

($5): http://papers.nber.org/papers/w14699 Forced Sales and House Prices Authors:John Y. Campbell, Stefano Giglio, and Parag Pathak Abstract This paper uses data on house transactions in View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Where Main Street Meets Wall Street

years later, both camps benefit enormously from their close ties: the mutual fund is America's investment vehicle of choice, with one in three U.S. households owning a stake in... View Details
Keywords: by Garry Emmons; Financial Services
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

described as a vulture capitalist, now gets a serious hearing when he urges Apple to make better use of its billions in cash or Dell to improve the terms of a management... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

the Cluster Mapping Project, uses statistical techniques to profile the performance over time of regional economies in View Details
Keywords: by Sean Silverthorne
  • 04 Sep 2019
  • Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

After Donald Trump won the US presidency in 2016, many Americans who hadn’t voted for him wondered: What exactly motivated so many other voters to choose him? It was a question... View Details
Keywords: by Dina Gerdeman
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

charismatic CEO. The founders saw a profession in terms of using one's knowledge for the advancement of societal interest. What I found even more... View Details
Keywords: by Martha Lagace; Education
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

and provided tools to help participants reflect on their own goals. Later, career expert Pam Lassiter offered practical advice on career planning. The women then broke into small groups to begin using View Details
Keywords: by Martha Lagace
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

market where customers are being overserved by the prevailing offerings. The concept of "overshooting" suggests that companies try to keep prices and margins high by... View Details
Keywords: by Sean Silverthorne; Health
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

and cause-related marketing. This excerpt focuses on the collaborative stages.Collaborations between businesses and nonprofit organizations are becoming more prevalent, important, and complicated. Marketing... View Details
Keywords: by James Austin
  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

watered down in an effort to "play the game." The internal discussions the business provokes have been good for Haley House culture, he... View Details
Keywords: by Martha Lagace
  • 25 Oct 2011
  • First Look

First Look: October 25

are not compartmentalized; rather a loss in one currency may impact trading in another. We also show that while the impact of a loss on subsequent trading decisions does... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

those data using an econometric model that relates the growth in online music buying to the revenues per bundle. Q: Could we have real-world... View Details
Keywords: by Sean Silverthorne; Music
  • January 2025
  • Case

Intuition Robotics: An AI Companion for Older Adults

By: Amit Goldenberg, Elie Ofek and Orna Dan
Intuition Robotics, a startup that makes an AI companion robot to alleviate older adults’ loneliness, debates whether to pursue a B2C model or B2G route. If it opts for the government vertical, it must determine how to negotiate a favorable deal. Two weeks after... View Details
Keywords: Business Model; Business Startups; AI and Machine Learning; Technology Adoption; Product Launch; Market Entry and Exit; Negotiation Offer; Business and Government Relations; Health Industry; Technology Industry; United States; New York (state, US)
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Goldenberg, Amit, Elie Ofek, and Orna Dan. "Intuition Robotics: An AI Companion for Older Adults." Harvard Business School Case 925-018, January 2025.
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