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Publications

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  • All HBS Web  (9,634)
    • People  (41)
    • News  (3,263)
    • Research  (4,118)
    • Events  (42)
    • Multimedia  (163)
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Show Results For

  • All HBS Web  (9,634)
    • People  (41)
    • News  (3,263)
    • Research  (4,118)
    • Events  (42)
    • Multimedia  (163)
  • Faculty Publications  (2,883)
← Page 205 of 9,634 Results →
  • 22 Sep 2015
  • News

Finding New Ways to Solve Civic Problems

As deputy majority whip in the Pennsylvania House of Representatives, Ryan MacKenzie (MBA 2010) has followed a path of community service and political involvement, transforming the business experience he received at HBS into an... View Details
  • 10 Aug 2017
  • News

Into the Light

of Energicity. “Modern life as we know it is impossible.” Poindexter has seen the struggles firsthand in rural Ghana, where her startup is working to bring solar power to communities where highly flammable kerosene and expensive... View Details
Keywords: April White; Electric Power Generation, Transmission, Distribution; Utilities
  • 25 Apr 2014
  • News

Making travel possible for people with physical challenges

Darren Brehm (MBA 2007) launched an online travel guide and mobile app to help people with physical challenges find accessible hotels, restaurants, and activities, as well as emergency services. AbilityTrip.com and the online community it... View Details
  • June 2025
  • Article

Integral Outside: The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France

By: Charlotte Robertson
Financial markets in nineteenth-century France were far more complex than an analysis of the official Bourse or its state-authorized brokers would suggest. Most financial transactions occurred on an illegal yet tacitly tolerated curb market called the coulisse, which... View Details
Keywords: Financial Markets; History; Communication Technology; Knowledge Dissemination; France
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Robertson, Charlotte. "Integral Outside: The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France." Journal of Modern History 97, no. 2 (June 2025): 307–347.
  • 1999
  • Chapter

Impact of Disruptive Technologies in Telecommunications

By: Clayton M. Christensen
Keywords: Disruptive Innovation; Disruption; Communication Technology; Telecommunications Industry
Citation
Related
Christensen, Clayton M. "Impact of Disruptive Technologies in Telecommunications." In Bringing PC Economies to the Telecommunications Industry. PulsePoint Communications, 1999.
  • 2018
  • Chapter

How the Other Half Thinks: The Psychology of Advising

By: Hayley Blunden and Francesca Gino
This chapter integrates research on advice interactions, motivations for advising, and the psychological consequences of serving in an advisor role to develop a more comprehensive perspective on the psychology of advising. By connecting this work, which spans various... View Details
Keywords: Advice; Advice Giving; Advisor; Self-other; Helping; Interpersonal Communication; Cognition and Thinking; Social Psychology
Citation
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Blunden, Hayley, and Francesca Gino. "How the Other Half Thinks: The Psychology of Advising." Chap. 3 in The Oxford Handbook of Advice, edited by E.L. MacGeorge and L.M. Van Swol, 43–68. New York: Oxford University Press, 2018.
  • 11 Jun 2015
  • News

Making connections at Harvard and beyond

In his role as executive director of External Relations at HBS, Ralph James (MBA 1982) takes the work of developing connections to a whole new level. While embracing the work of building lasting relationships between the School and its alumni, James also sees his job... View Details
  • 22 Apr 2014
  • News

Being a role model as well as a teacher

Anthony Priest (MBA 1996), program specialist at DC Public Schools, talks about being a role model for inner-city youths. “The first class I took on classroom management, the teacher said, ‘You never have to raise your voice.’ And I agree with that. And you can be... View Details
  • Article

Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales

By: Frank V. Cespedes and Tracy DeCicco
Common advice in sales is to provide insights to customers during sales calls. But this advice generally stays at the level of “tell people something they don’t already know” and results in sales conversations littered with many irrelevant factoids. This article... View Details
Keywords: Sales; Interpersonal Communication; Communication Strategy
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Cespedes, Frank V., and Tracy DeCicco. "Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales." Harvard Business Review (website) (August 19, 2019).
  • 01 Mar 2015
  • News

@Soldiers Field

turnaround. Hilfiger also shared the story of his first company, which went bankrupt in 1977—an experience he referred to as “my MBA.” Some 500 members of the HBS community attended a candlelight vigil on Spangler Lawn organized by the... View Details
  • 01 Dec 2017
  • News

Examining the Magnitude of Syria’s Refugee Crisis

Syrian communities was phase one of a large-scale survey Fabbe conducted to gain insight into the effects of the war on those who had fled from the conflict at home. Throughout 2016, Fabbe’s research team conducted interviews with more... View Details
  • 07 Aug 2019
  • News

“The Star of the North”

including Granite Equity itself, to be sustainable for 100 years or more); and investment in community (often businesses owners or senior officials contribute to the community financially and through... View Details
Keywords: Maureen Harmon
  • 18 Apr 2018
  • News

Into the Light

Energicity. “Modern life, as we know it, is impossible.” Poindexter has seen the human and economic costs of “energy poverty” firsthand in rural Ghana. There, her startup is working to bring solar power to communities where highly... View Details
  • 1981
  • Chapter

Explanation and Social Interaction: Some Dialogues on Dialogue

By: R. F. Kidd and T. M. Amabile
Keywords: Interpersonal Communication; Society
Citation
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Kidd, R. F., and T. M. Amabile. "Explanation and Social Interaction: Some Dialogues on Dialogue." In New Directions in Attribution Research. Vol. 3, edited by J. Harvey, W. Ickes, and R. F. Kidd. Hillsdale, NJ: Lawrence Erlbaum Associates, 1981.
  • September 2007
  • Case

Nonverbal Communication: Distinguishing Truth and Lies

By: Michael A. Wheeler
This video-based coursework illuminates the importance--and difficulty--of judging whether people are trustworthy. Students can test their skills at assessing whether contestants in a high-stakes game show will cooperate or defect. View Details
Keywords: Nonverbal Communication; Competency and Skills; Moral Sensibility; Emotions; Trust
Citation
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Wheeler, Michael A. "Nonverbal Communication: Distinguishing Truth and Lies." Harvard Business School Multimedia/Video Case 908-702, September 2007.
  • 09 Mar 2023
  • News

Four Alumni Clubs Mark Milestone Year

feature a video documentary of the club's 75th year, a time capsule, a presentation on the history of the club, recognition of the pro-bono work done by its Community Partners program, commemorative gifts, and even a few signature... View Details
Keywords: Margie Kelley
  • 10 Dec 2015
  • News

Leveraging Curiosity to Broaden the Impact

family and my community.” Giving back to the community has always been important to the Los Angeles native, who used to mentor high schoolers from minority families in South LA, helping them prepare for the college application process.... View Details
  • 22 Apr 2014
  • News

Business has a responsibility to solve social problems

Robert Goodwin (GMP 3, 2007), CEO of Executives Without Borders, talks about how the business community has a responsibility to help solve major social challenges. (Published April 2014) View Details
  • 2020
  • Working Paper

Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation

By: Michael Yeomans and Alison Wood Brooks
Although most humans engage in conversations constantly throughout their lives, conversational mistakes are commonplace— interacting with others is difficult, and conversation re-quires quick, relentless perspective-taking and decision making. For example: during every... View Details
Keywords: Natural Language Processing; Interpersonal Communication; Perspective; Decision Making; Perception
Citation
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Yeomans, Michael, and Alison Wood Brooks. "Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation." Harvard Business School Working Paper, No. 20-077, February 2020.
  • 2014
  • Book

The Power of Noticing: What the Best Leaders See

By: Max Bazerman
This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their... View Details
Keywords: Interpersonal Communication; Judgments; Negotiation; Negotiation Process; Relationships
Citation
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Bazerman, Max. The Power of Noticing: What the Best Leaders See. New York: Simon & Schuster, 2014.
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